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Job Post Details

Receptionist/Assistant (Private Healthcare Clinic) - job post

The Woodstock Chiropractor
41c OXFORD STREET
£14.50 - £15.00 an hour - Permanent, Part-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £14.50 - £15.00 an hour

Job type

  • Part-time
  • Permanent

Location

41c OXFORD STREET

Benefits

Pulled from the full job description

  • Paid training
  • Referral programme
  • Employee discount
  • Gym membership
  • Company pension
  • Health & wellbeing programme
  • Company events

Full job description

Please read this first

This role is Wednesday, Thursday and Friday only. Wednesday and Thursday run 08:30 to 19:00. Friday runs 08:30 to 17:00. There is a lunch break 1300-1400.

Those hours are fixed, and we are being straight about them up front for a reason: two evenings a week until 7pm suits some people very well and does not suit others at all. If the evenings are a problem, this is not the right role, and we would much rather you knew that in the first ten seconds than in month three.

If they work for you, please read on.

About us

The Woodstock Chiropractor has been looking after families in Woodstock and the surrounding villages for over ten years. We are on Oxford Street, a short walk from Blenheim Palace, and we are the busiest independent chiropractic clinic in the area. We are part of Cotswolds MSK, which also runs a clinic in Stow-on-the-Wold.

We are a small team, and the front desk is the engine room. Patients tell us that the welcome they get here is one of the reasons they keep coming back. That is not an accident. It is the job we are hiring for.

The role

You are the first person every patient sees and the first voice they hear. You run the diary, you run the desk, and you keep the day moving so that the clinicians can focus on patient care.

Day to day you will be:

  • Welcoming patients in and settling them ahead of their appointment
  • Answering the phone, replying to emails, and turning enquiries into booked appointments
  • Managing and protecting the clinic diary, including rebooking and filling cancellations
  • Taking payments and setting up care plans
  • Keeping patient records accurate on our practice software
  • Supporting the clinical team with admin
  • Keeping the front of house calm, tidy and running to time

What success looks like

We will review this with you at three months and again at six:

  • Patients rebook before they leave, rather than afterwards
  • Every call is answered, and every enquiry is followed up the same day
  • Cancellations get filled rather than left as gaps in the diary
  • The clinicians start on time, because the desk has already handled everything else

About you

You will do well here if you are:

  • Warm with people, and genuinely interested in them
  • Organised, with a memory for detail and for faces
  • Calm when three things need doing at once, which they will
  • Confident on the phone, including with people who are in pain or frustrated
  • Comfortable on a computer and quick to pick up new systems
  • The sort of person who spots what needs doing and does it, initiative is key.

Experience in reception, healthcare, hospitality, retail or admin is useful, but we will train the right person. Attitude is the one thing we cannot teach.

No clinical qualifications are needed.

This role is probably not for you if

  • You need full time hours, or you are hoping this will become full time
  • You want a quiet desk job. This one is not quiet.
  • Two evenings a week finishing at 7pm would be a strain
  • You are looking for something short term while you work out your next move

Hours and contract

Permanent, employed and PAYE. Not self-employed, not agency.

26.5 hours per week across three days:

  • Wednesday 08:30 to 13:00, then 14:00 to 19:00
  • Thursday 08:30 to 13:00, then 14:00 to 19:00
  • Friday 08:30 to 13:00, then 14:00 to 17:00

One hour lunch break each day.

Additional hours and holiday cover are available if you would like them, including occasional cover at our Stow-on-the-Wold clinic.

Start date: 16th September. Six month probation period.

Pay and benefits

  • £14.50 per hour, reviewed at six months
  • Statutory 5.6 weeks pro rata, inclusive of bank holidays
  • Workplace pension (auto enrolment)
  • Free chiropractic care for you and reduced rate for your immediate family
  • Paid, structured training in your first month, and funded development after that
  • Team socials and clinic events
  • Peloton Membership
  • A genuine say in how the front of house runs.

Getting here

We are at 41C Oxford Street, Woodstock, OX20 1TJ. The S3 bus stops a short walk away and runs to and from Oxford, but evening services thin out, so please think honestly about how you would get home after a 19:00 finish. All of our team drive.

How to apply

Apply through Indeed with your CV. There are a few short questions attached to the application. We do read the answers, so please give them a minute of your time. One line answers tell us very little.

Our process:

  • Application and screening questions
  • An invite for a ten minute phone call with Matt, our Clinic Director.
  • A visit and shadowing the front desk, so that you can see the job properly and we can see you in it.
  • A final conversation and, we hope, an offer.

We aim to come back to every applicant within five working days.

Job Types: Part-time, Permanent

Pay: £14.50-£15.00 per hour

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Gym membership
  • Health & wellbeing programme
  • Referral programme

Application question(s):

  • This role is fixed on Wednesday, Thursday and Friday. Wednesday and Thursday finish at 19:00. Can you commit to those hours every week?
  • Do you have a reliable way of getting to Woodstock OX20 for an 08:30 start and home again after a 19:00 finish?
  • How many years of face to face customer service, reception or front of house experience do you have?
  • Our induction and handover week runs Wednesday 16 to Friday 18 September 2026. What is the earliest date you could start?
  • Why does a part time role on these three specific days suit you at the moment?

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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