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Medical Receptionist jobs in Blackburn BB1

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    • Enter and maintain accurate patient information on the clinical system.
    • Book, amend, and cancel appointments efficiently.
    • View all Kingsfold Medical Centre jobs - Preston jobs - Care Navigator jobs in Preston
    • Salary Search: Care Navigator / Receptionist salaries in Preston
    • Make new and follow-up appointments for patients via the telephone or in person at the Reception Desk.
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    • Familiarity with medical terminology, billing procedures, or electronic health records systems is advantageous.
    • Medical Secretary: 1 year (required).
    • Process personal, telephone and e-requests for appointments.
    • Support all clinical staff with general tasks as requested.
    • Process calling letters are requested.
    • Answer incoming phone calls promptly, directing inquiries and scheduling appointments efficiently.
    • Schedule appointments, manage patient registrations, and…
    • Manage appointment scheduling, confirmations, and follow-up communications efficiently.
    • Proficiency in office software such as scheduling tools, email platforms…
    • Your proactive approach will ensure smooth daily operations, from scheduling appointments to handling administrative tasks, all while maintaining a warm and…
    • As a GPA, you will support our GPs and clinical teams by carrying out a wide range of clinical and administrative tasks.
    • Salary:* £14.20 per hour.
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Care Navigator / Receptionist
Kingsfold Medical Centre
Preston PR1 9BX
£13 an hour
Permanent
Apply now

Job details

£13 an hour
Free parking
Permanent
Preston PR1 9BX

Full job description

Join Our Team

Kingsfold Medical Centre is seeking an experienced and enthusiastic Care Navigator / Medical Receptionist to join our friendly and dedicated team. This is a patient-facing role that is central to ensuring patients receive the right care from the right healthcare professional at the right time.

We are looking for a compassionate, organised, and confident individual who thrives in a busy environment and is committed to delivering excellent patient care and customer service.

Key ResponsibilitiesPatient Care & Navigation

  • Receive, assist, and direct patients to the most appropriate healthcare professional or service.
  • Provide a welcoming, courteous, and professional service to patients and visitors.
  • Manage patient enquiries both in person and over the telephone.
  • Book, amend, and cancel appointments efficiently.
  • Support patients requiring urgent consultations, using sound judgement to ensure they are managed appropriately.

Administrative Duties

  • Process new patient registrations and temporary resident requests.
  • Enter and maintain accurate patient information on the clinical system.
  • Handle repeat and acute prescription requests in accordance with practice procedures.
  • Record home visit requests accurately and refer urgent matters to the Duty Doctor.
  • Take and relay messages promptly and accurately.

Reception & Practice Support

  • Ensure the reception area operates effectively and efficiently at all times.
  • Explain practice procedures and services to patients.
  • Manage payments for private services and issue receipts where required.
  • Support the wider practice team with general administrative tasks.

Premises Responsibilities

  • Open and prepare the premises at the start of the day when required.
  • Secure the building and activate alarms when closing the practice.
  • Assist with additional duties as requested by the Partners and Practice Manager.

Job Type: Permanent

Pay: £13.00 per hour

Benefits:

  • Free parking

Work Location: In person

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