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Medical Receptionist jobs in Blackburn BB1

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    • You will play an important part in helping patients access the care and support they need, while ensuring that appointments, patient requests and clinical…
    • This is a varied role requiring excellent communication skills, attention to detail, initiative and the ability to manage multiple tasks in a busy clinical…
    • B. Process personal, telephone and e-requests for appointments using Ask My GP (online consultation) and EMIS web (clinical system).
    • Duties include working on a busy reception desk, answering telephones – booking appointments and dealing with queries from patients and other healthcare…
    • You will act as first point of contact for patients to facilitate their access to the range of services provided by the Practice and where appropriate signpost…
    • Use EMIS and DOCMAN to carry out tasks including booking clinic appointments.
    • Handle incoming and outgoing phone calls with professionalism and excellent phone…
    • Experience in scheduling within a care environment is hugely advantageous.
    • Keep all client and Care Professional details up to date in the scheduling system.
    • Answering calls and scheduling appointments.
    • Previous experience as a dental receptionist would be an advantage.
    • Good interpersonal skills and team player.
    • Duties can include but are not limited to welcoming patients and also to assist with total triage requirements, whilst supporting the team with patient…
    • Assist with general administrative and reception duties such as handling patient queries, booking appointments, managing correspondence and maintaining patient…
    • Working closely with both Clinical and Non-Clinical staff.
    • All communication comes through reception before anywhere else.
    • H*ours vary - must be flexible.
    • B. Process personal, telephone and e-requests for appointments.
    • NVQ Level 2 in Health and Social Care.
    • N. Support all clinical staff with general tasks as…
    • Warm, professional and confident with people.
    • Part-Time (9:45am - 2:00pm, 1-2 days per week)*.
    • This role would suit someone who is naturally organised, takes…
    • Manage the front desk, including answering calls and scheduling appointments.
    • Have you used any CRM (customer relationship management) systems or appointment…
    • Maintaining and monitoring the practice appointments system.
    • Taking payments in practice and over the phone for all appointments booked.

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Job Post Details

Patient Services Team - job post

Garstang Medical Practice
Preston
From £12.71 an hour - Permanent, Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

Preston

Benefits

Pulled from the full job description

  • Free parking
  • Company pension
  • On-site parking

Full job description

We are looking for an enthusiastic and motivated part-time (19.5 hours per week) individual to join our friendly Patient Services Team at Garstang Medical Practice.

This is an excellent opportunity to join a busy and rewarding GP practice role where no two days are the same. You will play an important part in helping patients access the care and support they need, while ensuring that appointments, patient requests and clinical information are managed safely, accurately and efficiently.

As a key member of our Patient Services Team, you will work across both patient-facing and clinical administrative functions, using a range of systems and processes to support patients, clinicians and colleagues in delivering a safe, efficient and high-quality service.

We are looking for someone who enjoys working with patients, communicates well, are organised and accurate, and can remain calm and professional in a busy environment. You will need to be comfortable using digital systems, managing competing priorities and taking responsibility for ensuring work is progressed appropriately.

In return, we offer a supportive team environment, opportunities to develop new skills and the chance to build a rewarding career within primary care.

The shift pattern is:

Thursday 7.45am-6.30pm & Friday 7.45am-6.30pm (19.5 hours)

**PLEASE NOTE YOU MUST SUBMIT A COVERING LETTER OTHERWISE YOU WILL NOT BE SHORTLISTED FOR AN INTERVIEW**

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

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