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Medical Receptionist jobs in Blackburn BB1

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    • Book patients in for their appointments accurately.
    • The front of desk is responsible for all functional duties of clinical administration: phone and email…
    • Use the client system to the benefit of the practice and the services it provides - book appointments, re-checks, surgeries, medical procedures, record client…
    • Ensure effectiveness of appointment system by booking, amending, and cancelling appointments, including searching our appointment systems for suitable…
    • B. Process personal, telephone and e-requests for appointments using Ask My GP (online consultation) and EMIS web (clinical system).
    • Book, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.
    • Scan clinical data onto patient’s medical record in line with current scanning procedure.
    • Enter requests for home visits into appropriate documentation…
    • Experience in scheduling within a care environment is hugely advantageous.
    • Keep all client and Care Professional details up to date in the scheduling system.
    • Medical receptionist: 2 years (preferred).
    • The successful candidate will be responsible for managing patient appointments, providing exceptional customer…
    • Duties include working on a busy reception desk, answering telephones – booking appointments and dealing with queries from patients and other healthcare…
    • You will act as first point of contact for patients to facilitate their access to the range of services provided by the Practice and where appropriate signpost…
    • Use EMIS and DOCMAN to carry out tasks including booking clinic appointments.
    • Handle incoming and outgoing phone calls with professionalism and excellent phone…
    • Duties can include but are not limited to welcoming patients and also to assist with total triage requirements, whilst supporting the team with patient…
    • Respond to patient enquiries or direct them to the appropriate member of the clinical or administrative team.
    • Work across both *The University of Salford Health…
    • Warm, professional and confident with people.
    • Part-Time (9:45am - 2:00pm, 1-2 days per week)*.
    • This role would suit someone who is naturally organised, takes…
    • Assist with general administrative and reception duties such as handling patient queries, booking appointments, managing correspondence and maintaining patient…

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Job Post Details

Dental Receptionist/Administrator - job post

Preston Camden Place Dental Practice
Preston PR1 3JL
From £15 an hour - Full-time

Job details

Pay

  • From £15 an hour

Job type

  • Full-time

Location

Preston PR1 3JL

Benefits

Pulled from the full job description

  • Free parking

Full job description

Overview

As Receptionist/Front of House you will be at the centre of patient engagement and practice operations. Previous experience of a role within dentistry essential.

The front of desk is responsible for all functional duties of clinical administration: phone and email enquiries handling, conversations and bookings, medical documentation administration (SOE Portal Med checks, logging/saving patient communication, etc.), advanced diary management, check-in and check-out of clients on the day, relationships management.

The Ideal Candidate will:

  • Ensure the smooth running of reception in order to provide a 5-star standard of service to patients, visitors and staff.
  • Book patients in for their appointments accurately.
  • Deal with /respond to all phone calls, emails & answerphone messages in an efficient, timely and courteous manner.
  • Follow up on any outstanding treatment plans and recalls as needed.
  • Collect and record patient payments accurately, encouraging prompt payments and managing outstanding debts.
  • Ensuring conversations are updated correctly throughout the day.
  • Monitor and modify the clinician's daily schedule.
  • Sundry duties to include sorting post, receiving and recording deliveries (ensuring they are put away, making checks and being responsible for allocating them to where they are needed).
  • Be well presented, articulate, hard-working, motivated and enthusiastic.
  • Have excellent command of the English language both written and spoken, good communicator with high level interpersonal and patient care skills.
  • Have good IT & computer skills, including Microsoft Office and saving email documentation and attachments.
  • Cashing up and uploading on to management software (DEXT).

Requirements:

  • Have previous experience as a dental receptionist.
  • Managerial experience.
  • Background in dental nursing is accepted to be able to deal with patient queries.
  • Previous experience working with specialists.
  • Have a warm and welcoming attitude.
  • Be proactive.
  • Have excellent communication and interpersonal skills.
  • Have a good command of written and spoken English.
  • Have the ability to multitask and work in a busy environment.
  • Experience with Exact software.

What We're Looking For:

  • Someone who anticipates needs, thinks ahead, and acts without prompting.
  • Your ability to connect with patients and colleagues makes you approachable and effective.
  • Meticulous and Organised: Juggling tasks without missing a beat comes naturally to you.
  • Adaptable & Eager to Learn: You thrive in fast-paced environments and seize opportunities to grow.

£15 per hour to begin with. Full-time position.

Please email CV and brief description of your suitability of the role to: camdenplacedental@gmail.com

Pay: From £15.00 per hour

Benefits:

  • Free parking

Work Location: In person

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