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Medical Receptionist jobs in Blackpool

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    • Clinical System (EMIS Web): Efficiently managing the clinical appointment system, booking/cancelling appointments, and processing patient tasks.
    • Responsibilities also include decontamination and sterilisation of instruments in accordance with infection control protocols, as well as carrying out reception…
    • Baby Ultrasound Clinic are currently seeking an experienced receptionist to work on a part time, permanent basis.
    • Job Types: Part-time, Permanent.
    • Booking appointments for customers both over the phone and in person.
    • Welcoming customers to the clinic and assisting them with any queries.
    • Operate an effective filing system to manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately…
    • Handle phone calls and emails regarding hospital appointments, referrals, and treatments.
    • Prioritise referrals based on clinical urgency.
    • Utilise computerised systems to manage appointments and schedules effectively.
    • Demonstrated ability to communicate professionally both verbally and in writing.
    • As a GPA, you will support our GPs and clinical teams by carrying out a wide range of clinical and administrative tasks.
    • Salary:* £14.20 per hour.
    • Maintaining and monitoring the practice appointments system.
    • Processing personal and telephone requests for appointments, visits and telephone consultations,…
    • To make appointments, bookings and admissions as required.
    • To retrieve medical records and assist the completion of medical/insurance records.
    • This is a key role supporting our clinical staff and ensuring patients receive a safe, efficient, and high-quality prescriptions service.
    • Care-navigate/signpost patients to the most appropriate health care professional ensuring appointments are allocated where required in line with practice…
    • Experience of dealing with people is also essential, as are excellent interpersonal and customer care skills.
    • The post holder will be aligned to a specific team…
    • You will facilitate the organisation of the workload for the Consultant(s) and co-ordinate your activities with other medical Secretaries and administration…
    • Training on specific hospital systems will be given.
    • Flexible hours of working will be expected across the working week.

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Job Post Details

Medical Receptionist / Care Navigator - job post

Ribble Village Health Centre
3.0 out of 5 stars
200 Miller Road, Preston PR2 6NH
£12.71 an hour - Permanent, Part-time

Job details

Pay

  • £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

200 Miller Road, Preston PR2 6NH

Benefits

Pulled from the full job description

  • Annual leave
  • Company pension
  • On-site parking

Full job description

Medical Receptionist / Care Navigator (EMIS Web)

Vacancy Overview

  • Location: Preston, Lancashire (GP Practice)
  • Salary: National Minimum Wage and/or dependent on experience
  • Hours: 27.5 hours per week
  • Contract: Permanent

Role Overview

We are looking for an enthusiastic, reliable, and friendly Medical Receptionist / Care Navigator to join our small GP practice team in Preston. As the first point of contact for our patients, you will play a vital role in ensuring the smooth running of our front-of-house services and delivering excellent patient care.

Key Responsibilities

· Clinical System (EMIS Web): Efficiently managing the clinical appointment system, booking/cancelling appointments, and processing patient tasks.

· Patient Liaison: Greeting patients face-to-face at the front desk and managing a high volume of incoming telephone enquiries with a professional and empathetic manner.

· Care Navigation: Confidently directing patients to the most appropriate healthcare professional/ service using practice signposting protocols.

· Administration: Accurately processing repeat prescription requests via EMIS, registering new patients, and handling clinical scanning/coding duties.

What We Are Looking For

· EMIS Experience: Previous experience using EMIS Web is highly desirable. Candidates with transferable skills from other NHS clinical systems will be fully considered.

· Communication: Excellent verbal and written communication skills, with the ability to handle difficult or sensitive conversations calmly and professionally.

· Resilience: Proven ability to remain calm under pressure in a GP environment.

· Confidentiality: A strict understanding of GDPR, Information Governance, and medical patient confidentiality.

· Flexible: As we are a small team, you will be required to cover holidays/sickness as and when required.

Benefits

· NHS Pension Scheme enrollment.

· Generous annual leave entitlement.

· Supportive team environment with continuous training and professional development.

· On site parking.

Pay: £12.71 per hour

Work Location: In person

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