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    • Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.
    • So we need someone who is relatively flexible looking for around 12-16 hours a week.
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    • Friendly, approachable and confident when speaking to people.
    • Booking and managing patient appointments.
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    • Managing appointments and responding to patient enquiries.
    • Supporting the administrative and clinical teams with general duties.
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    • Answering day-to-day queries, assisting with booking their pre & post appointments and any general queries they may have.
    • Customer service: 2 years (required).
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    • Schedule and manage appointments using dental practice software.
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    • Booking appointments and diary management.
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    • Communicating with patients concerning their appointments and treatment, deals with enquiries from relatives and the public.
    • Care and support are also provided for their family members, friends, and carers, both during the illness and after death.
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Patient Advisor / Treatment Assistant
Optimax Clinics Limited
·
3.6
Leeds
£26,436.80 a year
Full-time
Apply now

Job details

£26,436.80 a year
Annual leave, Employee discount, Sick pay, Bereavement leave, Company pension, Private medical insurance, Health & wellbeing programme, Free flu jabs
Full-time
Leeds

Full job description

This is a friendly organisation, committed to outstanding customer service and exceptional patient care.

Rewards for Patient Advisor/Treatment Assistant:

· Competitive salary

· Continuous training and development programme

· Annual salary reviews

· Quarterly bonus scheme

· Annual Leave FTE: 20 days annual leave plus 8 bank holidays (28 days FTE), rising to 25 days annual leave after one full calendar year (33 days FTE). This will be pro-rated according to the part time contracted hours.

· One day paid Birthday Leave.

· Health and wellbeing cover for you and your family

· Staff discounts on treatments (subject to suitability assessment)

The UK’s market leader in Refractive Eye Surgery is keen to recruit for a full time post and we are looking for an enthusiastic, well-presented Patient Advisor/Treatment Assistant with strong interpersonal and communication skills for their Private Eye Clinic in Leeds.

This is a multi-functional, varied and rewarding role that will allow the right candidate to develop valuable skills within patient care and customer service as well as the opportunity to work alongside the Doctor within the treatment room. We particularly welcome applications from individuals with experience in similar healthcare roles, as well as hospitality, hotels, front-of-house, or guest services, where delivering an excellent client experience is key. Transferable skills such as professionalism, empathy, attention to detail, and communication are highly valued.

In return, you will be working within a comfortable, state-of-the-art clinic, alongside a team of dedicated and friendly colleagues whose primary focus is to deliver the very highest standards of patient care and clinical excellence.

To provide a full and dedicated service to our valued patients, flexibility with working hours and days is required, with Saturdays as part of the week.

Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.

You will be fully inducted into the Company through a detailed and comprehensive training programme. While previous experience in a similar healthcare role would be advantageous, it is not essential, and candidates from customer-focused sectors such as hospitality and hotels are strongly encouraged to apply.

Due to the expected high volume of applications, please note that only successful candidates will be contacted.

Pay: £26,436.80 per year

Benefits:

  • Bereavement leave
  • Company pension
  • Employee discount
  • Free flu jabs
  • Health & wellbeing programme
  • Private medical insurance
  • Sick pay

Work Location: In person

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