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Medical Receptionist jobs in Brighton

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    • Assist patients through their patient journey with appointment scheduling, cancellations, and rescheduling.
    • Previous medical secretarial/office experience is…
    • To provide a point of contact and support for patients having appointments, consultations and clinical procedures with the consultant.
    • To listen to patient requests for services and assist them in booking the most appropriate appointment (in person and by telephone).
    • Health and Safety + CQC*.
    • We are an expanding GP surgery in Horsham looking to recruit a full time Patient Service Advisor to join our exceptionally friendly and hard-working Patient…
    • Making appointments with doctors and practice nurses.
    • Accurately enter clinical data directly on patient records.
    • Work with the front of house team.
    • Experience with administrative tasks such as managing appointments, billing, or medical records is advantageous.
    • Make changes on online booking system.
    • The ideal candidate will enjoy helping people, solving problems and delivering excellent patient care and customer service.
    • The successful applicant will be employed for 2 days per week (either Tuesday/Friday or Wednesday/Friday), but would be flexible to provide additional full-day…
    • Answer phone calls and schedule appointments for patients.
    • Assist with the coordination of dental procedures and follow-up appointments.
    • Managing administrative paperwork related to billing, insurance claims, and referrals.
    • Excellent communication skills, both written and verbal.
    • Ideally with knowledge of SystmOne clinical system.
    • A working knowledge of “SystmOne” clinical system is desirable but not essential.
    • Managing appointments and patient enquiries through the provision of digital patient triage which may be initiated through online, in person, or via telephone…
  • View similar jobs with this employer
    • Learning clinical and admin skills through full training.
    • Booking appointments and handling reception duties.
    • Greeting patients and helping them feel welcome.
    • Liaise with external interpreter services for both Pre-Assessment appointments and theatre admissions.
    • Specifically undertaking the scheduling of Plastics…
    • This would include booking appointments using the system, greeting patients on arrival and notifying the appropriate clinician.

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Job Post Details

Patient Concierge and Excecutive Assistant - job post

Pantheons Clinic
Holtye Road, East Grinstead RH19 3EB
£27,000 - £30,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £27,000 - £30,000 a year

Job type

  • Full-time

Location

Holtye Road, East Grinstead RH19 3EB

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Free parking
  • Discounted or free food

Full job description

Overview
We are seeking an extremely motivated and personable Patient Concierge and Executive Assistant to join our friendly team based in East Grinstead and providing premium Plastic Surgery services . This role involves providing exceptional customer service to patients from all over the world, assisting with administrative tasks, and supporting the Practice Executive and other members of the team in their daily responsibilities. The strongest candidate will possess strong organisational skills, a friendly demeanour, previous administrative experience and the desire to offer a first class experience for all patients throughout their surgical journey. This position offers an excellent opportunity to work within a fast-paced highly-acclaimed boutique cosmetic surgery

Key Responsibilities

  • First rate concierge services
  • Assist patients through their patient journey with appointment scheduling, cancellations, and rescheduling
  • Manage patient records and update information accurately within the system
  • Answer phone calls, respond to enquiries, and direct calls appropriately in a timely manner
  • Support Clinic Team with administrative duties such as filing, data entry, and correspondence
  • Coordinate with other hospitals/suppliers for patient bookings to ensure smooth patient flow and communication
  • Oversee stocktaking and maintenance of office equipment
  • Provide general assistance to ensure efficient clinic operations

Requirements

  • Previous medical secretarial/office experience is highly desirable
  • Excellent organisational skills with attention to detail
  • Strong interpersonal and communication skills
  • Ability to handle sensitive information confidentially
  • Friendly, professional demeanour with patient-focussed attitude
  • Proficient in basic computer applications (e.g., MS Office)
  • Ability to work well under pressure in a fast-paced environment
  • Flexibility to adapt to changing priorities and schedules

Pay: £27,000.00-£30,000.00 per year

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • Sick pay

Work Location: In person

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