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Medical Receptionist jobs in Brighton BN45

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    • Greeting patients with a warm welcome, answering phone, checking in & booking of patient appointments, handling customer enquiries, processing payments, general…
    • Current DBS certificate is advantageous.
    • You will be the first point of contact for patients, delivering excellent customer service while ensuring the smooth…
    • Schedule appointments accurately using clinical software.
    • Your energetic approach and attention to detail will ensure smooth scheduling, accurate record-keeping…
    • View all Cowfold Medical Group jobs - Cowfold jobs
    • Salary Search: Medical Receptionist salaries
    • The Medical Receptionists' duties are to provide a point of contact for the patients and act as a focal point of communication between patients, doctors and…
    • Offer choice directly to patients where appropriate and support them in making that choice through providing information, signposting and discussion, enabling…
    • Book, amend and cancel appointments both face-to-face and using the practices computerised appointment system.
    • Check fridges prior to collection where required.
    • To assist clinical staff by preparing medical/insurance and other reports, tracking progress to ensure prompt turnaround and payment where appropriate.
    • The role will include general secretarial tasks including processing referrals to secondary care, online correspondence coming into the practice, responding to…
    • This role requires someone who is confident analysing performance data, presenting findings and recommendations, implementing new systems and supporting the…
    • P. Support all clinical staff with general administrative tasks as requested.
    • I. Process referrals using the electronic referral system (ERS).
    • Part-time hours:* 2-3 days per week.
    • Preparing and arranging consent forms and other patient paperwork.
    • You will be an important part of the patient journey,…
    • We are looking for a Patient Services Supervisor who will provide excellent leadership to our fantastic reception team, enjoy working within a fast-paced…
    • Referral Process-Entering into Epic and scheduling appointment.
    • Verifying all insurances through Epic.
    • Answering all incoming calls/making outgoing Calls,…
    • You'll assist them with scheduling appointments, answering inquiries and providing general support.
    • Booking in follow up appointments for the pet once they have…
    • You will be required to work closely with all medical, nursing and administrative staff within the service.
    • You will be a team player and willing to help and…

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Job Post Details

Dental Receptionist - job post

Dental Clinic
Hove
£15 an hour - Part-time

Job details

Pay

  • £15 an hour

Job type

  • Part-time

Location

Hove

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension

Full job description

Dental receptionists are a key part of the dental team, from the first phone call to the completion of treatment, they provide outstanding customer service to all patients.

Key responsibilities:

· Answering queries ensuring an exceptional patient journey both in person and over the phone

· Booking and rearranging appointments in the most efficient manner using a diary-management system

· Taking payments

Key skills and experience:

  • Excellent customer service, communication, and interpersonal skills, ideally gained in a front of house customer facing role
  • Strong attention to detail
  • High level of organisation
  • An excellent team player
  • Positive nature - able to adapt and take on change easily
  • Responsible and reliable with a strong work ethic
  • Able to use IT and computer-based systems
  • Willingness to learn and develop your skills
  • Prior experience in a dental/medical background (desirable)
  • Greeting patients with a warm welcome, answering phone, checking in & booking of patient appointments, handling customer enquiries, processing payments, general administrative work and any other duties as required
  • Personable and well presented
  • Confident in reception role
  • Strong communication skills
  • Striving for outstanding customer service
  • Able to work using own initiative, as well as part of a team.
  • Managing the appointment diaries and patient appointments with attention to detail and following practice guidelines.
  • Highly motivated, reliable, flexible, and organised

Job Types: Part-time

Salary: £15.00

Schedule:

  • Only Saturdays 08:45-13:45 (5 hours)
  • There is scope in future for increasing hours/days by adding a weekday should candidate be interested in this.

The ideal candidate must be able to communicate effectively with staff and patients, be computer literate and able to work under pressure.

The role will include working as part of the front of house reception team

Previous dental reception training would be an advantage, but not essential, as full training will be given.

If you have experience as a dental nurse or are currently a dental nurse, this will be a huge advantage.

Experience:

  • Receptionist: 1 year (necessary)

Job Type: Part-time

Pay: £15.00 per hour

Expected hours: 5.0 per week

Benefits:

  • Company pension
  • Employee discount

Experience:

  • dental/medical receptionist: 1 year (required)

Work Location: In person

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