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Medical Receptionist jobs in Bristol BS40

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    • Our full team (both clinical and non-clinical) meet for a morning huddle to aim for a good start to the day.
    • Customer service: 2 years (required).
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • View all Nightingale Valley Practice jobs - Brislington jobs - Medical Receptionist jobs in Brislington
    • Salary Search: Receptionist (Medical) salaries in Brislington
    • Experience in using EMIS clinical computer system would be an advantage, but full training will be given.
    • This is a permanent post working 33 hours per week and…
    • Support the clinical team with necessary administrative support to ensure seamless patient care delivery.
    • Manage appointment scheduling, confirmations, and…
    • Assisting with billing administration and payment follow-up.
    • You will work closely with the Managing Director, Office Manager and Medical Secretaries to support…

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    • Schedule appointments and manage the calendar for dental services.
    • Ability to handle sensitive information with confidentiality.
    • For 2.5 to 5 days per week.
    • Maintain meticulous records and handle sensitive patient data with the utmost confidentiality.
    • Be the first point of contact for our patients, scheduling…
    • Receiving incoming calls, making appointments, taking information requests from other professionals, Provide test results (where indicated by the GP) taking…
    • Using Sentiers, a Care navigation system tailored to this practice, to triage appointment requests ensuring appointments are allocated in order of clinical…
    • Schedule appointments and manage the appointment calendar efficiently.
    • Greet patients warmly and assist them with check-in and check-out procedures.
    • In this vital role, you will manage front desk operations, coordinate patient appointments, and provide compassionate assistance to ensure a smooth and…
    • This role involves front desk duties, patient communication, appointment handling, clerical support for clinical staff, and acting as a chaperone for patients…
    • Minimum of 2 years’ Experience in an administrative role.
    • Company sick pay (up to 2 weeks).
    • Tracking client journey using HIO Systems.
    • Actively convert these conversations into bookings by gathering patient details and manually scheduling them into our ANS system in English so providers have…
    • Learning clinical and admin skills through full training.
    • Booking appointments and handling reception duties.
    • Greeting patients and helping them feel welcome.

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Job Post Details

Patient Co-ordinator - job post

Whiteladies Medical Group
Bristol BS8 2PU
£12.74 - £13.55 an hour - Permanent, Full-time

Job details

Pay

  • £12.74 - £13.55 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Bristol BS8 2PU

Benefits

Pulled from the full job description

  • Annual leave
  • Free parking
  • Company pension
  • Cycle to work scheme
  • On-site parking

Full job description

Salary: £12.74-£13.55 per hour Subject to experience (£24,905-£26,488) Pay Review Pending

37.5 hours per week

25 days annual leave plus bank holidays

NHS Pension

We are looking for an enthusiastic, engaging and hardworking individual to join our friendly reception team.

We value the wellbeing of our team. Our full team (both clinical and non-clinical) meet for a morning huddle to aim for a good start to the day.

To support our staff who run/cycle to work we have a shower and secure bike storage.

Sustainability focused practice

Member of the highly functional Healthwest PCN

About Us

High-performing 16000 patient practice in the popular Clifton area of Bristol

  • 12 GPs (6 partners, 6 salaried)
  • Training practice with 3 established trainers, 2 training programme directors, one LMC member and a ICB Clinical Lead
  • Awarded the 2021 Academy GP practice prize by University of Bristol for undergraduate teaching
  • Involvement in clinical research

Full-time (37.5 hrs per week) Monday to Friday (Early - 8am-4pm /Late 10.30am-6.30pm rota)

Full induction programme - training buddy - full training given

Annual in-house appraisals

Cycle to work scheme

On-site parking

Air-conditioned offices

Job Summary:

You will assist and support the practice in providing an efficient, professional and welcoming first point of contact (mainly by telephone but also face to face) to all of WMG patients and visitors to the practice.

Main Responsibilities:

  • Assist the Patient Services Manager with monitoring and ensuring daily tasks are completed/up to date
  • Provide support and assistance to colleagues, Patient Services Manager and Operations Manager whenever appropriate
  • Provide assistance with mentoring new and existing colleagues and becoming a ‘buddy’ when appropriate
  • Actively promote and encourage excellent customer service within the team

Main roles:

  • Telephone Support – answer and deal with patient calls
  • Administration - document management, workflow, scanning, referrals,
  • Data entry of registrations, amendments and deductions
  • Deal knowledgeably and competently with urgent calls from patients and/or colleagues
  • IT – EMIS, Sentiers (Patient Triage System), EMIS workflow, Tasks, GP TeamNet, NHS Mail, Pharmacy referrals
  • Front Desk (rota system). Greeting patients and consulting with members of the practice team. Handling patient queries and assisting colleagues as and when appropriate
  • Unlocking and securing the building both in the morning and evening

Job Types: Full-time, Permanent

Pay: £12.74-£13.55 per hour

Benefits:

  • Cycle to work scheme
  • Free parking
  • On-site parking

Application question(s):

  • Please provide a covering letter detailing what relevant skills and experience you can bring to this role.

Experience:

  • Customer service: 2 years (required)
  • Administrative: 2 years (required)

Work Location: In person

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