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Medical Receptionist jobs in Cardiff

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    • Manage appointment scheduling and coordinate patient flow efficiently.
    • Assist with billing, invoicing, and other financial documentation.
    • You will handle patient coordination by managing bookings, handling phone and email inquiries in both English and Arabic, and guiding patients through their…
    • You will handle patient coordination by managing bookings, handling phone and email inquiries in both English and Arabic, and guiding patients through their…
    • Promote the safety & security of all site users and ensure all staff comply with security protocols.
    • An experienced receptionist/administrator used to liaising…
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    • It’s our Patient Advisor’s who make our patients feel like a superstar from the moment they enter our clinics.
    • Introducing patients to their optometrist.
    • Scheduling appointments for patients, and planning the dairy effectively.
    • Collecting payments and recording them.
    • Dental receptionist: 1 year (required).
    • The ability to deal with people in a calm and friendly manner is key.
    • As well as making and amending appointments and being in charge of reminders, you will…
    • Our full team (both clinical and non-clinical) meet for a morning huddle to aim for a good start to the day.
    • Customer service: 2 years (required).
    • To communicate effectively and professionally with the Doctors, patients, staff and people from outside agencies.
    • Medical Receptionist: 2 years (required).
    • Manage a varied workload of clinical administrative tasks, including patient recalls, invitations, reviews, clinical searches, coding and correspondence to…
    • You will provide high-quality secretarial and administrative support to the clinical team, ensuring referrals, clinical correspondence and medical reports are…
    • **Responsibilities:** - Greet patients warmly and assist them with check-in procedures - Schedule appointments and manage the dental office's calendar…
    • Recognise the importance of people’s rights, interpreting them in a way that is consistent with Surgery procedures and policies, and current legislation.
  • View similar jobs with this employer
    • Learning clinical and admin skills through full training.
    • Booking appointments and handling reception duties.
    • Greeting patients and helping them feel welcome.
    • Promote the safety & security of all site users and ensure all staff comply with security protocols.
    • An experienced receptionist/administrator used to liaising…

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Job Post Details

Care Navigator/Receptionist - job post

St Julians Medical Centre
3.5 out of 5 stars
1 Stafford Road, Newport NP19 7DQ
From £12.71 an hour - Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time

Location

1 Stafford Road, Newport NP19 7DQ

Benefits

Pulled from the full job description

  • Company pension
  • Free flu jabs

Full job description

Job Overview
We are seeking a dedicated Care Navigator/Receptionist to join our healthcare team. This vital role involves providing excellent administrative support and ensuring smooth patient flow within our practice. The successful candidate will act as the first point of contact for patients and visitors, offering a welcoming environment while managing various administrative tasks. Prior office experience and a friendly, professional demeanour are essential to excel in this position.

Duties

  • Greet patients and visitors in a courteous and professional manner
  • Manage appointment scheduling and coordinate patient flow efficiently
  • Answer phone calls, respond to enquiries, and direct calls appropriately
  • Maintain accurate patient records and update information as needed
  • Handle administrative tasks such as filing, data entry, and processing correspondence
  • Assist with billing, invoicing, and other financial documentation
  • Ensure the reception area remains tidy, welcoming, and organised
  • Support the healthcare team with general administrative duties as required

Qualifications

  • Previous office or administrative experience is highly desirable
  • Strong organisational skills with attention to detail
  • Excellent communication skills, both written and verbal
  • Proficient in using office software such as MS Office or similar programmes
  • Friendly, approachable manner with a professional attitude
  • Ability to multitask effectively in a busy environment
  • A proactive approach to problem-solving and customer service skills

This role offers an opportunity to contribute meaningfully within a supportive healthcare environment while developing valuable administrative expertise.

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • Free flu jabs

Work Location: In person

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