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Medical Receptionist jobs in Cardiff

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    • Audio transcription skills or 2 years experience of audio transcription within a secretarial background.
    • Liaising with a wide variety of professionals, agencies…
    • Following up with clients who have cancelled appointments to encourage them to rebook.
    • Booking, moving and rearranging appointments.
    • Experience in using EMIS clinical computer system would be an advantage, but full training will be given.
    • This is a permanent post working 33 hours per week and…
    • View all Crwys Medical Centre jobs - Cardiff jobs
    • Salary Search: Medical Receptionist salaries in Cardiff
    • This role involves front desk duties, patient communication, appointment handling, clerical support for clinical staff, and acting as a chaperone for patients…
    • We are looking for someone with previous experience working in the UK medical sector, who is confident handling patient enquiries, managing appointments, and…
    • Your proactive approach will ensure smooth patient flow, accurate appointment scheduling, and effective communication between patients and healthcare providers.
    • Learning clinical and admin skills through full training.
    • Booking appointments and handling reception duties.
    • Greeting patients and helping them feel welcome.
  • View similar jobs with this employer
    • Recognise the importance of people’s rights, interpreting them in a way that is consistent with Surgery procedures and policies, and current legislation.
    • Deal with patient queries: Act as a main point of contact for patients and relatives, answering questions and escalating clinical or complex issues when…
    • Keep appointments running smoothly and efficiently so everything flows well for the team.
    • As a receptionist, you will provide outstanding customer service to…
    • Experience of dealing with people, to maintain a high level of care.
    • Ability to produce clinical letter and undertake audits as directed by the management team.
    • You must be well presented and enthusiastic, with a natural flare for excellent customer service; someone who is able to build up a rapport with our clients.
    • To provide a quality customer service to the patients both face to face and on the phone, signposting patients to the most appropriate clinician or service,…
    • To summarise incoming patient medical records and to add clinical codes to medical records from hospital letters and correspondence.
    • Your energetic approach will help coordinate appointments, manage administrative tasks efficiently, and support the overall operation of our medical facility.

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Job Post Details

Assistant Secretary - job post

Iris Care Group
2.6 out of 5 stars
904 Newport Road, Cardiff CF3 4LL
From £26,500 a year - Full-time

Job details

Pay

  • From £26,500 a year

Job type

  • Full-time

Location

904 Newport Road, Cardiff CF3 4LL

Benefits

Pulled from the full job description

  • Employee discount
  • Store discount
  • Company pension

Full job description

This role would require travel across out 3 hospitals in Cardiff, Newport and Pontypridd – Mileage would be paid at HMRC rate of 45p a mile outside of your normal place of work.

This is an exciting post working to support our Medical Staff Team and other professionals in their role. The successful candidate will provide an efficient secretarial service and administrative support to the team across various hospitals.

Responsibilities:

  • Recording and preparing minutes of meetings including MDT, CPA, CTP and Professional meetings.
  • Audio typing of various reports, letters etc.
  • Liaising with a wide variety of professionals, agencies and members of staff both internal and external to the group.
  • Management of relevant patient files; ensuring information is accurate and up-to date.
  • Maintaining and coordinating diaries, arranging meetings and travel arrangements.
  • Manage a varied and demanding workload and determine priorities relevant to the smooth running of the post.
  • This is, by nature, a varied role which requires a level of versatility and flexibility, as well as the ability to multi-task and priorities a heavy work load, within a busy and demanding environment.
  • You will be a highly organised and positive individual and be able to demonstrate the relevant skills and experience.
  • The successful candidate will have RSA III typing/OCR Text processing level 3 or equivalent, excellent computer skills, in particular in Microsoft Office including Word, Excel, PowerPoint, and Outlook and will be able to use internal databases. You will be an excellent communicator both written and verbal at all levels.

Requirements:

  • Previous experience as a medical secretary.
  • Audio transcription skills or 2 years experience of audio transcription within a secretarial background.
  • A good standard of basic education with regard to numeracy and literacy.

Pay: From £26,500.00 per year

Benefits:

  • Company pension
  • Store discount

Work Location: In person

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