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Medical Receptionist jobs in Chertsey

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    • Maintain accurate and detailed records of interactions, appointments, and follow-ups using our CRM system.
    • AESTHETIC CLINIC RECEPTIONIST: 2 years (required).
    • Process payments, handle insurance claims, authorisations, billing accounts and invoices as required.
    • Knowledge of medical terminology and patient pathways…
    • Book appointments and procedures using the clinic’s booking system.
    • Arrange follow-up appointments and send confirmations/reminders.
    • You would be the face and voice of the Practice, assisting our patients in accessing appointments along with other requests and ensuring their records are up to…
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    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
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    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • Printing & collating of paperwork for next day’s admissions.
    • To admit patients onto Pims system & update any new / changed patient details.
    • Support the clinical team by assisting with patient flow and providing chairside nursing cover when required.
    • Work collaboratively with the wider practice team…
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    • Booking and coordinating appointments efficiently.
    • Managing patient care communication before and after appointments.
    • Dental receptionist: 1 year (preferred).
    • Each weekday during working hours, there is at least one ENT specialist present in clinic allowing same day appointments to patients who need to see a…
    • Coordinate patient appointments and ensure timely follow-up on care plans.
    • Excellent communication skills, both written and verbal, with a focus on customer…
    • Friendly, positive and confident communicating with people.
    • The ideal candidate is someone who naturally takes initiative and enjoys helping things run…
    • The role may require movement around the 3 sites of Forest Health Group and working with a multi- disciplinary team.
    • Running reactive reviews twice weekly.
    • Manage appointment scheduling, confirmations, and cancellations to optimise the daily schedule.
    • Greet patients as they arrive and ensure they feel comfortable…
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    • Booking and coordinating appointments efficiently.
    • Managing patient care communication before and after appointments.
    • Dental receptionist: 1 year (preferred).

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Job Post Details

Aesthetic Clinic Receptionist for famous Harley Street Clinic - job post

Dr Elif Harley Street Clinic
54 Harley Street, London W1G 9PZ
From £17 an hour - Permanent, Full-time

Job details

Pay

  • From £17 an hour

Job type

  • Permanent
  • Full-time

Location

54 Harley Street, London W1G 9PZ

Benefits

Pulled from the full job description

  • Employee discount
  • Health & wellbeing programme

Full job description

Overview
We are currently in search of a dynamic and motivated Receptionist to join the Dr Elif Clinic team based in Harley Street.

Responsibilities

  • Engaging in meaningful conversations to discern their needs and preferences.
  • Educate leads about our comprehensive range of aesthetic services, treatments, procedures, and courses, emphasizing the associated benefits and addressing any concerns.
  • Effectively communicate the unique value proposition of our clinic, customizing your approach based on each lead's specific requirements.
  • Maintain accurate and detailed records of interactions, appointments, and follow-ups using our CRM system.
  • Collaborate closely with the clinic's marketing and operations teams to stay informed about the latest services, promotions, and offerings.
  • Deliver exceptional customer service, ensuring a positive experience for all leads, clients, and visitors.
  • Consistently achieve and surpass sales targets and performance metrics.
  • Proven sales experience, preferably in the aesthetics or healthcare industry.
  • Exceptional communication and interpersonal skills, with the ability to build rapport and establish trust with potential clients.
  • Strong persuasive and negotiation skills, coupled with a genuine passion for assisting clients in achieving their aesthetic goals.
  • High level of professionalism, representing the clinic's brand and values effectively.
  • Organized and detail-oriented, with the ability to manage multiple tasks and prioritize effectively.
  • Flexibility and adaptability, with a willingness to take on additional responsibilities as needed.
  • Previous experience in front-of-house management or customer service is advantageous.

Benefits:

  • Competitive base salary and an attractive bonus/commission structure.
  • Ongoing training and professional development opportunities.
  • Access to a supportive and collaborative team environment.
  • Opportunities for career advancement within the company.

This role offers an engaging environment for individuals eager to contribute to a professional team while honing their administrative skills. We welcome applicants who are organised, proactive, and committed to delivering outstanding service.

Job Types: Full-time, Permanent

Pay: From £17.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

  • Employee discount
  • Health & wellbeing programme

Application question(s):

  • Are you able to work on Saturdays?

Experience:

  • AESTHETIC CLINIC RECEPTIONIST: 2 years (required)

Work Location: In person

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