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Medical Receptionist jobs in Chichester PO19

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    • P. Support all clinical staff with general administrative tasks as requested.
    • I. Process referrals using the electronic referral system (ERS).
    • As requested, you may be required to create and amend staff rotas as well as booking and cancelling agency staff.
    • Updating the internal HR/ clocking in system.
    • 1.5 Booking cases onto the clinical system and monitor the activity and take appropriate action where necessary.
    • 1.3 Monitoring the appointment system.
    • Utilise computer software such as Microsoft Office for data entry and administrative tasks, as well as our clinical system.
    • Processing clinical and administrative information from secondary care and other providers.
    • The post holder will support the smooth running of the practice by…
    • Hours: ( 26.5 per week) Mon 8am-1pm, Tues 1pm-6.30pm, Wed 8am-1pm, Thurs 1pm-6.30pm, Fri 1pm-6.30pm.
    • As a Patient Service Advisor/Receptionist you will…
    • A self-starter who can use their own initiative.
    • Confident dealing with clients both face-to-face and over the phone.
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Veterinary Receptionist (WEEKENDS ONLY - Sat & Sun)
Optivet Referral
3 Downley Road, Havant PO9 2NJ
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£13.21 an hour

Job type

Part-time
Permanent

Shift and schedule

Weekends only
Weekend availability
Every weekend

Benefits

Pulled from the full job description
Free parking
Additional leave
Company pension
Private medical insurance
On-site parking

Full job description

Veterinary Receptionist

We have an exciting opportunity for enthusiastic and passionate Veterinary Receptionist to join our inclusive team here at Optivet Referrals.

Optivet is an independent practice providing first line 24/7 emergency care with expert emergency clinicians as well as providing a specialist referral service in Ophthalmology, Surgery, Internal Medicine and Anaesthesia.

Underpinned by our core values, we provide a culture where our team is supported and able to thrive, providing opportunities for professional and personal growth.

About the role

We are looking for a Part time receptionist to join the team and cover weekend reception duties: Saturday and Sunday, 11:30am - 9pm.

Additional shifts will be available for sickness and holiday cover.

The role consists of the following:

  • Welcoming clients to the practice and ensuring they are looked after immediately
  • Answering the phone, responding clearly to requests, booking client appointments using the system and sending out relevant information or directing them to the Optivet website where appropriate.
  • Handling emergencies (flow chart), liaising with vets to ensure the right course of action is taken.
  • Providing information for direct claims including disclaimers where required. Ensure you gather history to complete policy checks
  • Taking client payments
  • Completing admin tasks to support the service
  • Maintaining effective working relationships with co-workers, referring vets and the public

About you

To succeed in this role, you must be dynamic, well organised with exceptional attention to detail. You must be able to show empathy and work in a fast-paced environment, whilst remaining calm and demonstrating exemplary team-working skills.

Above all, you must be passionate about providing a high standard and quality of care to our patients and clients.

In addition:

  • Proven strong and effective verbal communication techniques both on the telephone and face to-face.
  • Demonstrates a professional level of English language when sending out written communication.
  • Understand the ethical requirements of a referral veterinary practice.
  • Strong computer skills.
  • Experience within the veterinary industry - or in a similar role is advantageous.

Our package

· Starting salary - £13.21 per hour (annual salary will be based on contractual hours)

· 25 days holiday plus Bank Holidays – pro-rated based on number of hours worked

· Private health care

· SMART pension

· Free onsite parking

· Pet insurance contribution

Please visit our website www.optivet.com to read more about what we do.

This is a great administrative opportunity for a client facing role working alongside animals. We can’t wait to hear from you!

Job Types: Part-time, Permanent

Pay: £13.21 per hour

Benefits:

  • Additional leave
  • On-site parking
  • Private medical insurance

Experience:

  • Reception (NHS): 1 year (preferred)
  • Veterinary Receptionist: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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