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Medical Receptionist jobs in Colchester

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    • Scanning, sending and receiving reports, referral letters, clinical data and other correspondence.
    • Giving basic advice to patients regarding their clinical and…
    • Face to face and telephone communication with patients and external contacts, booking appointments, dealing with patients queries, taking messages, liaising…
    • To carry out the scanning and allocating of patient notes, invoices and other paperwork, as required, into the computer system.
    • Communicate clearly and handle sensitive situations with empathy.
    • Supporting clinical teams by coordinating patient flow.
  • View similar jobs with this employer
    • Previous medical or healthcare receptionist experience is desirable.
    • Process personal, telephone and e-requests for appointments.
    • Checking Audiology clinics to ensure smooth and efficient patient flow.
    • Full time at 39 hours per week.
    • 28 days holiday - Enjoy an additional paid day off on…
    • You'll work across all three sites, using VoiceStack call data to identify where patients are falling through the cracks — then following up, re-engaging, and…
    • Manage appointment scheduling, cancellations, and follow-up appointments efficiently.
    • This role involves providing exceptional front-desk support, assisting…
    • Experienced in scheduling within a domiciliary care setting.
    • Confident using IT systems and care scheduling software.
    • 28 Days annual leave (pro rata).
    • This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
    • Answering phone calls & e-mails, booking appointments, answering general queries, handling cash and card payments.
    • The successful candidate will need to have:*.
    • Knowledge of working with systems would be advantageous.
    • The ability to use and operate a computer-based system.
    • This role involves working hands-on with patients during their hospital admission to improve their mobility and self care routine [ie., washing & dressing].
    • This role may close early due to number of applications.
    • Liaise with key external organisations to ensure the smooth running of study days and other important…
    • Processing and management of patient clinical records.
    • Receive supervision and support to help you fulfil your potential.

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Job Post Details

Optical Receptionist - job post

Bethell and Clark Ltd
5 Head Street, Colchester CO1 1NX
£25,000 a year - Full-time

Job details

Pay

  • £25,000 a year

Job type

  • Full-time

Location

5 Head Street, Colchester CO1 1NX

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Free parking
  • Company pension

Full job description

Duties

Administrative:

· General office tasks – including keeping the practice organised, tidy, clean and stocked

· Patient records – creating, updating and organising paper and electronic records in accordance with Government GDPR standards

· Scanning, sending and receiving reports, referral letters, clinical data and other correspondence

· Processing post, orders for goods, NHS claim forms and payments

Financial:

· Use of til – taking cash and card payments, end of day cashing up and reporting

· Setting up and amending Direct Debit payments

· Reconciling NHS and other customer payments

Communication:

· Being the first point of contact for patients, suppliers and outside organisations

· Managing appointments in the diary – taking, amending bookings and confirming bookings

· Meeting and greeting patients on arrival

· Establishing eligibility for NHS services and explaining charges

· Giving basic advice to patients regarding their clinical and optical care

Personal Profile

· You must have excellent communication skills, be well presented, confident, with a pleasant and caring manner. Our patients must feel welcome and valued at the practice. You must be able to deal with queries professionally and empathise with people who may feel anxious about their eyesight.

· You need to be well organised, accurate in your work, and efficient. You need to be able to work as part of a team and be calm and flexible when certain jobs need prioritising.

· You need to be confident using computers; training will be given for our in-house system.

· You need to be reliable, honest and trustworthy. You need to be able to get on well with the other staff. Experience in a reception/administrative setting is preferred but full training will be given.

Hours of work:

· 08:45 – 5pm Monday to Friday (one hour for lunch)

· 08:45 – 4pm Saturday (half an hour for lunch)

Job Type: Full-time

Pay: £25,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Sick pay

Work Location: In person

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