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    • Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
    • We are seeking full time trainee or experienced dental receptionist.
    • Full training can be provided, computer skills required, duties to include telephone…
    • In this varied role, you will help ensure the smooth running of our non-clinical services through patient administration, document management, referrals…
    • We work with a variety of clinical and non-clinical staff, providing them with permanent and locum opportunities that they value.
    • Schedule and manage appointments accurately and efficiently.
    • Previous GP reception or medical administration experience is essential.
    • What We Are Looking For.
    • View all Wood End Health Centre jobs - Coventry jobs - Medical Receptionist jobs in Coventry
    • Salary Search: Medical Receptionist/Administrator salaries in Coventry
    • Are you an organised, people-loving problem-solver who thrives on making things happen?
    • Work closely with the wider team to ensure our clients receive the right…
    • Coordinate patient appointments, ensuring efficient scheduling and follow-up.
    • This role involves managing patient appointments, maintaining accurate records,…
    • Manage patient appointments, ensuring schedules are organised efficiently and accurately.
    • The successful candidate will act as a primary point of contact,…
    • This is a non-clinical role: you’ll support patients with service information and practical assistance, referring clinical queries to an appropriate clinician.
    • You will work in the clinic 2 days per week and 3 days working from home.
    • This is a hybrid position, with excellent earning potential.
    • Previous recent (within the last 2 years) GP Practice experience (minimum of 1 year working as a GP Practice receptionist) and EMIS web clinical system…
    • One must have good computer skills, which are needed to record patient information, make appointments and take payment as well as general administrative tasks.
    • Arranging appointments, telephone consultations and visit requests in accordance with practice procedures.
    • We are looking for someone who has:
    • Are you an experienced GP receptionist ready to take the next step in your career?
    • You will help ensure the smooth day-to-day running of our services, providing…
    • In this vital role, you will manage front-desk operations, coordinate patient appointments, and ensure smooth communication between patients and medical staff.

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Job Post Details

Patient Advisor
Optical Express
·
3.1
Coventry
From £26,500 a year
Full-time
Apply now

Job details

From £26,500 a year
Annual leave, Company pension
Full-time
Coventry

Full job description

Job Title – Patient Advisor

Hours: Full Time – 40 hours

Salary: From £26,500 per annum + Bonus

Location: Coventry with occasional cover at Leamington Spa Clinic

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

  • State of the art, modern working environments
  • 33 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.

Every day will bring something new, but your day to day role will involve:

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations
  • Scanning patients eyes using state of the art equipment as part of a full health check
  • Assisting patients to complete health questionnaires
  • Introducing patients to their optometrist
  • Scheduling treatment date
  • Discussing finance options
  • Accurately maintaining patient records

Are you our ideal candidate? The answer is yes if you:

  • Have a passion for providing world-class customer service
  • Possess strong organisational skills
  • Can communicate clearly and articulately with a diverse range of people
  • Have previous experience working towards sales targets and personal KPI’s
  • Are motivated and driven to succeed

If you believe you have the right skills and attributes for this role, we would love to hear from you.

INDP

Pay: From £26,500.00 per year

Work Location: In person

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