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Medical Receptionist jobs in Crosland Moor

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    • Work closely with the clinical team to ensure the smooth running of appointments while delivering exceptional customer service and patient care.
    • View all Optimed Healthcare Solutions jobs - Halifax jobs - Patient Coordinator jobs in Halifax
    • Salary Search: Front of House Patient Experience Coordinator salaries in Halifax
    • Generous pension – We offer a generous, defined contribution, pension scheme with matched contribution + 2% up to a maximum of 8%.
    • Responsible for the provision of a range of secretarial and administrative duties related to patient pathway management, including validating patient data,…
    • A good working knowledge of Microsoft Office packages, RSA III or equivalent typing and knowledge of medical terminology are essential for this post.
    • Follow up with patients post-treatment to ensure satisfaction and address any concerns or questions.
    • The successful candidate will be responsible for managing…
    • Follow up after consultations, discussing the proposed treatment plan, costs and next steps, with support from the clinical team.
    • Who we’re looking for.
  • View similar jobs with this employer
    • Make/cancel appointments for patients, clinical staff and other members of the health care team on the clinical system.
    • Participate in audit where appropriate.
    • This is a varied role but the main duties include making appointments with the most appropriate healthcare professional, signposting patients, filing, scanning…
    • Friendly, approachable and confident when speaking to people.
    • Booking and managing patient appointments.
    • Checking patients in and out of their appointments.
    • Managing reception, telephone enquiries, appointments and clinic diaries.
    • Yorkshire Dental Suite | LS8 3HA.
    • £37,000 per annum | Full-time | Permanent.
    • Typing/editing clinical letters generated by clinicians and ensuring timely transmission to patients and GPs (no audio-typing will be required).
    • Managing appointments, bookings, cancellations, and patient enquiries.
    • Minimum of 2 years' experience as a Medical Receptionist or within a healthcare…
    • Knowledge of medical terminology is advantageous.
    • We are seeking 1 part time skilled Medical Receptionist Care Navigators to join our healthcare facility in…
  • View similar jobs with this employer
    • To provide consistently exceptional customer care for our patients and to ensure the smooth and efficient running of the front desk area.
    • Previous experience as a dental receptionist.
    • Scheduling and managing appointments to keep our days running smoothly.
    • Competitive salary based on experience.

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Job Post Details

Front of House Patient Experience Coordinator
Optimed Healthcare Solutions
Halifax HX1 3XY
£14 - £16 an hour
Permanent
Apply now

Job details

£14 - £16 an hour
Free parking, Private medical insurance
Permanent
Weekend availability, Every weekend
Halifax HX1 3XY

Full job description

We are seeking an exceptionally personable, confident and outgoing Front of House Patient Experience Coordinator to join our private healthcare clinic in Halifax.

You will be the first face our patients see, playing an important role in creating a welcoming and positive patient experience.

Key Responsibilities

Warmly welcome, meet and greet patients, engaging in friendly conversation to create a positive and comfortable clinic experience.

Manage front-of-house operations, including patient check-ins, appointments, enquiries, payments and daily reception administration.

Work closely with the clinical team to ensure the smooth running of appointments while delivering exceptional customer service and patient care.

Confidently manage computers, booking systems, check-ins and payments while simultaneously engaging with patients.

Essential Requirements

  • Outstanding interpersonal and communication skills.
  • Naturally sociable, chatty and confident when engaging with people.
  • Ability to initiate conversations, keep them flowing naturally and show genuine interest in patients.
  • A warm, friendly and approachable personality.
  • Excellent customer service skills and a patient-focused attitude.
  • Professional and well-presented.
  • Excellent computer literacy, including managing bookings and checking patients in and out using digital systems.
  • Confident handling patient enquiries and payments.
  • Strong organisational and multitasking skills.
  • Ability to manage front-of-house reception duties independently.
  • Reliable, punctual and proactive.
  • Ability to maintain patient confidentiality and handle sensitive information professionally.

Previous experience in reception, beauty and aesthetics, hospitality, sales, fitness, customer service or private healthcare would be advantageous.

Working Days:

  • Wednesday, Thursday, Friday, Saturday and Sunday

Pay: £14.00-£16.00 per hour

Benefits:

  • Free parking

Work Location: In person

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