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    • As part of the developing Referral Hub, the post holder will also support the management and processing of referrals from the acute Trust into community…
    • View all Airedale NHS Foundation Trust jobs - Keighley jobs - Administrative Assistant jobs in Keighley
    • Salary Search: Patient Flow Administration Support ( Band 3) salaries in Keighley
    • See popular questions & answers about Airedale NHS Foundation Trust
    • Arrange referrals, appointments and outcomes into relevant clinics following patient attendances as necessary using the electronic patient record system.
    • Management of patients due date and breach dates for due appointments by manually reviewing daily to ensure appointments are allocated prior to scheduled due…
    • Schedule appointments and manage calendars efficiently.
    • The position is paid and suitable for individuals with prior office experience who thrive in a busy,…
    • Support patients and visitors with any issues they may experience in relation to their visit which may cause anxiety, this may be by resolving the issue…
    • You will play the all-important role of scheduling and coordinating care visits to ensure our clients receive top-notch care when they need it.
    • Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.
    • Successful candidate will be required to provide 2 references prior to appointment.
    • Booking and amending appointments, answering the phone, and updating patient…
    • Communicating with patients concerning their appointments and treatment, deals with enquiries from relatives and the public.
    • Managing appointments and responding to patient enquiries.
    • Supporting the administrative and clinical teams with general duties.
    • Coordinate the booking of appointments and manage waiting times, escalating as necessary.
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    • Managing appointments using our computerised booking system.
    • Great communication and people skills.
    • Audio-typing skills would be useful.
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Job Post Details

Patient Flow Administration Support ( Band 3) - job post

Airedale NHS Foundation Trust
3.6 out of 5 stars
Keighley BD20 6TD
£25,760 - £27,476 a year - Part-time
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Job details

Pay

  • £25,760 - £27,476 a year

Job type

  • Part-time

Location

Keighley BD20 6TD

Full job description

An Opportunity has arisen to join the Patient Flow and Referral Hub team at Airedale NHS Foundation Trust as a Band 3 Administrators .

The team plays an important role in supporting the safe and timely movement of patients through hospital and community services. As part of the developing Referral Hub, the post holder will also support the management and processing of referrals from the acute Trust into community services.

Part time position: 20 hours

Under the guidance and supervision of the senior members of the flow team the post holder will provide call handling, referral processing and administrative support across the Patient Flow and Referral Hub functions.

The post holder will also support the wider Patient Flow team with administrative duties associated with safe and timely discharge, patient flow and communication between acute and community services.

At Airedale, we are committed to promoting equality, diversity, and inclusion.

We actively encourage applications irrespective of peoples age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.

We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work.

We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.

For further information and full details of the job role, please see attached job description and person specification.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation
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