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Medical Receptionist jobs in Croydon

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    • Emailing, scanning and coding clinical correspondence.
    • Reception or customer care experience is essential as well as an excellent communicator both spoken and…
    • View all Operose Health jobs - Croydon jobs - Receptionist jobs in Croydon
    • Salary Search: Receptionist/Administrator salaries in Croydon
    • See popular questions & answers about Operose Health
    • To type and distribute clinical and general correspondence for both NHS and private patients in line with Trust standards.
    • Maintaining diaries and arranging appointments with patients,.
    • The successful candidate will be a professional and committed individual with relevant experience…
    • Dental receptionist: 2 years (required).
    • Candidates with relevant general medical or healthcare reception experience may also be considered.
    • This would ideally suit an individual who may have had a clinical or a therapy background who enjoys administrative tasks, loves guest liaison and is a real…
    • On occasions, you must be able to handle irate callers, be able to calm them down and help to resolve their issues.
    • You must be customer focused.
    • 37.5 Hours per week: The successful candidate will need to be very flexible and be able to work different shifts, including helping to cover when needed for…
    • Clinical Receptionist: 2 years (required).
    • Creating a seamless experience for every client.
    • Job Types: Full-time, Permanent.
    • The service operates a patient-centred model, aiming to diagnose and treat patients efficiently while reducing unnecessary follow-up appointments.
    • Coordinate with clinicians and colleagues to ensure efficient scheduling and a smooth patient journey.
    • Use Software of Excellence (EXACT) confidently to manage…
    • This role is focused on managing new patient leads, following up enquiries, and converting interest into booked appointments.
    • Schedule patient appointments in accordance with the practice policies and keep records of all appointments and remind patients of their appointments as…
    • Coordinate private appointments and treatment plans.
    • Dental receptionist: 1 years (required).
    • Dental receptionist: 1 year (required).
    • Record Keeping & Mileage Tracking: Maintain up-to-date electronic and handwritten records, record and monitor mileage, and ensure accidents and incidents are…
    • Dental receptionist: 1 year (preferred).
    • 2 minute walk from Weybridge train station.
    • Liaising with patients on the phone and face to face when entering the…

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Job Post Details

Receptionist/Administrator
Operose Health
·
2.2
Croydon
£25,838 a year
Full-time
Apply now

Job details

£25,838 a year
Annual leave, Free fitness classes, Cycle to work scheme, Car scheme
Full-time
Croydon

Full job description

Package Description

How we’ll support you:

  • 27 days annual leave plus bank holidays pro rata.
  • Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
  • The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
  • Car benefit scheme – specialising in electric vehicles.
  • Cycle to work scheme.
  • Travel season ticket loans
  • Discount cards.
  • Employee wellbeing services including free yoga videos and employee wellbeing app.
Job Introduction
Job title: Receptionist/Administrator
Location: Croydon GP Hubs
Salary: £25,838.00
Hours: 37.5


Help us to deliver great primary care by improving access, outcomes and patient experience.


At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other – because we CARE.


Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Main Responsibilities
As a valued member of the Operose Health team, your key duties will include:
  • Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
  • Emailing, scanning and coding clinical correspondence.
  • Processing prescriptions requests.
  • Utilising other information systems to support efficient workflow processes.
The Ideal Candidate
What we look for in new colleagues:
  • Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
  • Must have basic PC skills such as Word, Excel and email.
  • Able to work within processes, procedures and maintain confidently and data security.
  • Previous experience of working in the NHS is welcome but not essential.
About The Company
We provide local primary care, at scale
Operose Health delivers primary care to over 700,000 registered patients, across 82 locations in 16 ICB areas. We have over 250,000 attendances at our urgent care centres and support some of the most vulnerable people through our specialist GP surgeries.

Our clinical model of localised delivery allows services to concentrate on local health needs, priorities and connections - whilst benefitting from the regional and centralised support that scale provides.

We transform communities and reduce heath inequality
Our patients are our partners and we are committed to empowering and supporting them to lead healthier lives. We use patient feedback, our innovative data systems and scale to adapt services to meet local need, reduce health care inequality and drive integration within our neighbourhoods.

We have a unique offering in the NHS
Through our reach, innovative data systems, scale and determination, we have the capability and insight to support the NHS with access and delivery challenges.

We care
We care about our patients, our people, our communities and neighbourhoods, and the future of primary care. We are led by our values and are a trusted provider in the NHS.
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