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Medical Receptionist jobs in Croydon CR0

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    • On occasions, you must be able to handle irate callers, be able to calm them down and help to resolve their issues.
    • You must be customer focused.
    • Handle medical correspondence, patient records, and clinical documentation.
    • Review and summarise patient medical histories and relevant clinical information.
    • 37.5 Hours per week: The successful candidate will need to be very flexible and be able to work different shifts, including helping to cover when needed for…
    • Clinical Receptionist: 2 years (required).
    • Creating a seamless experience for every client.
    • Job Types: Full-time, Permanent.
    • Manage appointment bookings and handle patient inquiries.
    • As our Front of House / Social Media Manager, you will be the first point of contact for our patients…
    • Dental receptionist: 2 years (required).
    • Candidates with relevant general medical or healthcare reception experience may also be considered.
    • Maintaining and monitoring the Practice appointments system.
    • Booking, amending and cancelling appointments.
    • Scanning and processing hospital and outside post…
    • The service operates a patient-centred model, aiming to diagnose and treat patients efficiently while reducing unnecessary follow-up appointments.
    • This role is focused on managing new patient leads, following up enquiries, and converting interest into booked appointments.
    • Coordinate with clinicians and colleagues to ensure efficient scheduling and a smooth patient journey.
    • Use Software of Excellence (EXACT) confidently to manage…
    • Schedule patient appointments in accordance with the practice policies and keep records of all appointments and remind patients of their appointments as…
    • Dental receptionist: 1 year (preferred).
    • 2 minute walk from Weybridge train station.
    • Liaising with patients on the phone and face to face when entering the…
    • Record Keeping & Mileage Tracking: Maintain up-to-date electronic and handwritten records, record and monitor mileage, and ensure accidents and incidents are…
    • Passionate for people and able to quickly build rapport.
    • Deal with incoming and outgoing enquiries, both via phone and email.
    • Open and close the Clinic.
    • Managing appointments and ensuring patients book their next appointment before leaving.
    • Dental receptionist: 1 year (preferred).

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Job Post Details

Medical Receptionist/Telephonist in General Practice
Dr Jefferies and Partners
286-292 Munster Road, London SW6 6BQ
From £24,852 a year
Full-time
Apply now

Job details

From £24,852 a year
Profit sharing, Company pension, Discounted or free food, Casual dress
Full-time
Day shift
286-292 Munster Road, London SW6 6BQ

Full job description

Job Description

Call Centre telephonist/receptionist based at Dr Jefferies & Partners.

Our staff value the opportunity to work in a supportive culture and, we ensure our team are well rewarded for their contribution. By joining us now you can play a role in shaping our organisation that continues to put customers care first. Whatever the challenges ahead, we are prepared to face them as one team.

We are seeking exceptionally motivated individuals to join our friendly dynamic team. In return for your dedication and hard work, we offer well-established, structured mentoring and staff development packages to support you in your role.

This is a busy GP surgery based in Fulham. To be successful in the role you will need the following attributes and experience:

You must be customer focused

You must have a positive attitude and work well within a team

You must be reliable and have excellent time keeping

You must enjoy speaking to people on the telephone

You must have a very clear and professional telephone manner

You must be IT literate, be able to use a keyboard and worked with computer packages

You must be energetic and hard working

On occasions, you must be able to handle irate callers, be able to calm them down and help to resolve their issues.

Your role would be to receive telephone calls and queries from patients and colleagues.

Experience required of working in a call Centre, switchboard, customer service environment or the NHS would be an advantage. In return there will be in-house training and on-the-job training with career development opportunities. Working in a GP practice is preferred.

The successful applicants will be proactive team members who can demonstrate efficient organisational and prioritisation skills in order to contribute to the smooth effective operation of the outpatient team.

Working hours will be on a rota basis. Therefore you must be flexible to be able to cover these hours in the future if successful in the role.

We do not contact applicants with the outcome of shortlisting. If you do not hear from us within a week of the first assessment you have not been shortlisted.

Benefits

  • Salary: £24,852 for total hours 37.5 hours.
  • depending on skills and experience in Primary care as per above description
  • You will be expected to work two late shifts until 6:30pm, 3 shifts from 8am-3:30pm.
  • Post probationary period, eligibility to our twice yearly profit share bonus scheme
  • 1 Saturday per month 8-3pm
  • NHS Pension scheme
  • Hot Drinks and Breakfast on site every day.

Job Types: Full-time, Permanent

Salary: From £24,852 per year

Benefits:

  • Casual dress
  • Company pension
  • Discounted or free food
  • Profit sharing

Schedule:

  • Day shift
  • Monday to Friday
  • One Saturday per month

Experience:

  • Medical Receptionist: 1 year (required)

Work Location: In person

Job Type: Full-time

Pay: From £24,852.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Profit sharing

Application question(s):

  • Have you worked in a GP Practice in the UK?

Experience:

  • Receptionist in the UK in medical setting : 1 year (required)

Work Location: In person

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