Medical Receptionist jobs in Doncaster DN11

Overview

ZERO-HOURS PATIENT SERVICES COORDINATOR - REMOTE

EMIS AND SYSTMONE EXPERIENCE ESSENTIAL (NON NEGOTIABLE)

MINIMUM 3 YEARS GP RECEPTIONIST EXPIERENCE - NOT HOSPITAL EXPERIENCE

THIS ROLE IS NOT SUITABLE FOR CANDIDATES WITHOUT PRIOR GP CLINICAL EXPERIENCE AS TRAINING WILL NOT BE PROVIDED AT AN INTRODUCTORY LEVEL

About the Role
LineIn is seeking experienced Patient Services Coordinators to support GP practices across the UK. Working remotely, you’ll be the first point of contact for patients, handling high-volume calls, accurately recording information, and directing patients to appropriate care pathways using EMIS or SystmOne.

Join our dynamic healthcare team as a Patient Services Co-Ordinator on a part-time, zero-hours contract basis! This vibrant role offers an exciting opportunity to be the first point of contact for patients, ensuring they receive exceptional service and support. You will play a vital part in coordinating patient appointments, managing administrative tasks, and maintaining smooth clinic operations. If you thrive in a lively environment and are passionate about delivering outstanding patient care, this position is perfect for you!

Duties

• Professionally manage inbound patient calls (minimum target 12 calls/hour).
• Accurately document patient information while maintaining confidentiality.
• Complete tasks, signpost and book nursing appointments.
• Identify urgent cases and escalate appropriately.
• Guide patients to online self-service tools where suitable.
• Follow structured rotas aligned with GP surgery hours.

Requirements

• Applicants must have a minimum of 3 years, practical experience using EMIS or SystmOne within a GP practice, with the ability to work independently on the system.
• Experience in high-volume patient-facing call roles.
• Applicants must be confident in independently troubleshooting technical issues and maintaining productivity in a remote working environment without on-site support.
• Reliable home working setup (Windows 11 PC/Laptop, headset, second screen recommended).
• Strong communication, multitasking, and typing skills (Min. 40 WPM).
• Flexible AM/PM availability, including mandatory Monday AM and/or Friday shifts. 08:00 starts and PM shifts starting from 13:00.
• High emotional intelligence, empathy, and resilience.

What We Offer

• £14.24/hr
• Fully remote work with IT support and equipment allowance.
• Opportunity to make a meaningful impact in UK healthcare.

Apply now if you are a calm, empathetic professional ready to provide vital support to patients and GP practices.

APPLY NOW USING THE FOLLOWING LINK:
https://048c5624105541.uk.deputy.com/jobs#/39koQYlCA3t6aFyeqZAkotqunMa

Pay: £14.24 per hour

Expected hours: 1.0 – 15.0 per week

Work Location: Remote