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Medical Receptionist jobs in East London

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    • Familiarity with medical terminology is advantageous but not essential.
    • Manage incoming calls, directing them to the appropriate personnel or department.
    • Answer incoming calls promptly, providing clear information and scheduling assistance.
    • Handle patient inquiries, reschedule appointments, and follow up on…
    • Filing, photocopying and scanning, processing and issuing prescriptions, providing support to the whole practice team to ensure efficient and effective running…
    • Dental receptionist: 1 year (required).
    • The modern air conditioned practice utilises state of the art technology to offer our patients the very best in dental…
    • As a Customer & Patient Advisor, you will be the first point of contact for our patients, making sure they feel welcome, informed and supported throughout their…
    • You will assist with appointment coordination and ensure all clinical areas meet strict infection control standards to provide a safe environment for both…
    • Coordinate actions from appointments with other teams to ensure patient treatment is progressed efficiently and effectively.
    • Pay: Up to £27,500.00 per year.
    • We're looking for someone who is naturally positive, loves communicating with people, enjoys being creative, and takes pride in delivering exceptional service.
    • Dental receptionist: 2 years (required).
    • Working closely with the clinical team to ensure the smooth running of the practice.
    • You will become someone both our patients and clinical team can rely upon.
    • For the right person, there is a clear opportunity to develop beyond front of house…
    • Managing appointments and ensuring patients book their next appointment before leaving.
    • Dental receptionist: 1 year (preferred).
    • Communicates well with both patients and the clinical team.
    • This role would suit someone who wants more responsibility than a traditional receptionist position…
    • On occasions, you must be able to handle irate callers, be able to calm them down and help to resolve their issues.
    • You must be customer focused.
    • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally.

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Medical Secretary
THE WESTWOOD SURGERY
24 Westwood Lane, Welling DA16 2HE
£13.00 - £13.50 an hour
Permanent, Full-time
Apply now

Job details

£13.00 - £13.50 an hour
Employee discount, Sick pay, Free parking, Store discount, Company pension, Health & wellbeing programme, Free flu jabs, On-site parking
Permanent, Full-time
24 Westwood Lane, Welling DA16 2HE

Full job description

Overview
We are seeking a dedicated and detail-oriented Medical Secretary to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical admin office by providing exceptional administrative support. This position requires strong organisational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

  • Manage incoming calls, directing them to the appropriate personnel or department.
  • Maintain patient records accurately, ensuring confidentiality and compliance with data protection regulations.
  • Manage Referral
  • Documents using Docman 10
  • Document triage reading & coding
  • Summarising of medical record
  • QOF & KPI recall processes
  • Meeting preparations & Minute taking
  • Managing administrative queries
  • Care navigation support
  • Liaising & Coordinate communication between patients, healthcare providers, and other staff members.

Requirements

  • Proven experience in an office or administrative role, preferably within a healthcare setting.
  • Strong organisational skills with the ability to prioritise tasks effectively.
  • Excellent verbal and written communication skills.
  • Proficiency in using office software applications (e.g., Microsoft Office Suite).
  • Familiarity with medical terminology is advantageous but not essential.
  • Familiarity with Emis web
  • Ability to maintain professionalism and confidentiality at all times.
  • A proactive attitude with a willingness to learn and adapt in a dynamic environment.

If you are passionate about contributing to patient care through effective administration, we invite you to apply for this rewarding opportunity.

Job Types: Full-time, Permanent

Pay: £13.00-£13.50 per hour

Expected hours: 25.0 per week

Benefits:

  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Sick pay
  • Store discount

Work Location: In person

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