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Medical Receptionist jobs in East Sussex

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    • To be responsible for processing and sending out-patient appointment letters once typed and approved with a variety of self-help information when advised to do…
    • View all Sussex Partnership NHS Foundation Trust jobs - Eastbourne jobs - Administrative Assistant jobs in Eastbourne
    • Salary Search: Admin Assistant salaries in Eastbourne
    • See popular questions & answers about Sussex Partnership NHS Foundation Trust
    • Collaborate with clinical and administrative teams to resolve discrepancies or missing information.
    • In this role, you will be responsible for preparing,…
    • You will make appointments for our patient applying your understanding of patient confidentiality & attention to detail.
    • Booking, amending and cancelling patient appointments.
    • Managing patient queries both face-to-face and over the telephone.
    • Full-time position:* 8:30am – 5:30pm.
    • Triage - contacting and booking patients based on clinical triage.
    • IT skills (particularly IT booking system and email).
    • Total shifts = 3 Days per week.
    •  Responsible for the management of the room booking system, ensuring that all.
    • Collating appropriate data from the room booking system used in the Education.
    • Your impact: clear, helpful reception support helps patients navigate appointments and feel welcomed when accessing dental care.
    • You will be answering the telephones and booking appointments, as well as helping patients with their enquiries.
    • Experience: Previous experience in a medical or administrative role is often advantageous, though training is provided.
    • Job Types: Full-time, Permanent.
    • A competitive starting salary and the opportunity to increase this through training and development.
    • Opportunity for progression through training.
    • Prepare and process clinical correspondence, including referral letters, reports and other medical documentation.
    • NHS Pension Scheme (if applicable).
    • To provide a point of contact and support for patients having appointments, consultations and clinical procedures with the consultant.
    • Previous experience in care coordination, healthcare, or scheduling roles preferred.
    • As a Care Coordinator, you will be responsible for coordinating care…
    • Answer phone calls, schedule appointments, and manage the appointment calendar.
    • Dental receptionist: 1 year (required).
    • Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

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Admin Assistant
Sussex Partnership NHS Foundation Trust
·
3.5
Eastbourne BN21 3UU
£25,760 - £27,476 a year
Part-time
Apply on company site

Job details

£25,760 - £27,476 a year
Part-time
Eastbourne BN21 3UU

Full job description

To provide a comprehensive and efficient administration support to the team including handling correspondence and dealing with telephone enquiries.

Liaison with other directorates, agencies and staff at all levels both internally and externally.

Ensure that all documents and correspondence are dealt with correctly being uploaded into the electronic patient record system.

Recording attendance at out-patient appointments by service users on the electronic patient record system.

To be responsible for processing and sending out-patient appointment letters once typed and approved with a variety of self-help information when advised to do so.

Open and process incoming and outgoing mail (including emails) for the team.

Ensure all information is handled in a confidential manner in line with relevant policies.

Organisation of non-urgent patient transport for service users when requested

Photocopying, faxing and filing as required.

Maintaining stationery supplies and requesting items to be ordered timely by supervisors.

Provision of cover for other members of the administration team.

Any other administrative tasks appropriate for the grade.

Assist with all administrative tasks required for the role, including monitoring the admin inbox, covering colleagues breaks, covering reception and telephones.

Assisting clinical colleagues with administrative tasks

All staff are required to abide by the standards of behaviour expected by their professional body and the standards of behaviour expected of all staff in the Trust disciplinary policy and procedure.

All staff are required to adhere to all Trust policies and procedures and are responsible for making themselves aware of these policies and procedures. All staff are required to treat information relating to patient, employees and business of the Trust in the strictest confidence. Under no circumstances should such information be discussed with any unauthorised person(s) or organisations. At all times employees are required to comply with the provisions of the Data Protection Act.

All staff are required to maintain their own awareness of, and comply with, policies and procedures relating to Health and Safety (whether statutory or Trust), and assist in ensuring the compliance of other staff.

Secretarial duties: Assisting with appointment letters/discharge letters, Taking minutes for MDT and professional meetings.

Reception duties: Provide reception duties, meet and greet visitors and patients, taking accurate messages and providing follow up actions.

Telephone duties: on rotation answering incoming calls to St Mary's House, taking accurate messages and actioning and requests.
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