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Medical Receptionist jobs in East Sussex

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    •  Responsible for the management of the room booking system, ensuring that all.
    • Collating appropriate data from the room booking system used in the Education.
    • View all East Sussex Healthcare NHS Trust jobs - Eastbourne jobs - Administrator jobs in Eastbourne
    • Salary Search: Education Centre Administrator salaries in Eastbourne
    • See popular questions & answers about East Sussex Healthcare NHS Trust
    • Your impact: clear, helpful reception support helps patients navigate appointments and feel welcomed when accessing dental care.
    • You will be answering the telephones and booking appointments, as well as helping patients with their enquiries.
    • Process patient requests for appointments.
    • Support all clinical staff with general tasks as requested.
    • This is a key role supporting our clinicians to ensure…
    • Coordinate patient admissions, discharges, and follow-up appointments with attention to detail and confidentiality.
    • Booking, amending and cancelling patient appointments.
    • Managing patient queries both face-to-face and over the telephone.
    • Full-time position:* 8:30am – 5:30pm.
    • Experience: Previous experience in a medical or administrative role is often advantageous, though training is provided.
    • Job Types: Full-time, Permanent.
    • A competitive starting salary and the opportunity to increase this through training and development.
    • Opportunity for progression through training.
    • Prepare and process clinical correspondence, including referral letters, reports and other medical documentation.
    • NHS Pension Scheme (if applicable).
    • Triage - contacting and booking patients based on clinical triage.
    • IT skills (particularly IT booking system and email).
    • Total shifts = 3 Days per week.
    • Previous experience in care coordination, healthcare, or scheduling roles preferred.
    • As a Care Coordinator, you will be responsible for coordinating care…
    • Answer phone calls, schedule appointments, and manage the appointment calendar.
    • Dental receptionist: 1 year (required).
    • Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
    • Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic…
    • Respond to all requests by patients requiring appointments, listening and understanding their need to be able to direct them to the most appropriate Health Care…

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Education Centre Administrator
East Sussex Healthcare NHS Trust
·
3.5
Eastbourne BN21 2UD
£25,760 - £27,476 a year
Full-time
Apply on company site

Job details

£25,760 - £27,476 a year
Employee assistance programme, Company pension, On-site parking
Full-time
Eastbourne BN21 2UD

Full job description

To provide a comprehensive Front of House/Reception
administrative service in the Education Centre.
The post holder will work in a busy environment with frequent
communications by telephone, e-mail and visitors. They will
work within set procedures. Guidance and advice are readily
available from members of the Integrated Education (Medical) team.

To prioritise the demands of this role and work to tight
timescales, whilst maintaining the required standards.

The post holder will have specific responsibilities for:
Information Management

  • Responsible for the management of the room booking system, ensuring that all
resources in the Education Centre are used to their maximum capacity and to
trouble-shoot any problems with external provider. Designated ‘super-user’ for
system with access to add and remove users.

  • Provide information for reports of room usage in the Education Centre through
collating appropriate data from the room booking system used in the Education
Centre for use in reports for various forums and meetings on behalf of the
Deputy Head of Medical Education & Knowledge Services, Assistant Director
HR (Education) and Programme Leader as required.

  • Maintain and report metrics, Key Performance Indicators (KPIs) linked to Trust
and National Governance processes and produce data and information for
reports as requested.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Please see attached Job Description.

If you have any further questions please do not hesitate to reach out.
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