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Medical Receptionist jobs in East Sussex

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    • Booking, amending and cancelling patient appointments.
    • Managing patient queries both face-to-face and over the telephone.
    • Full-time position:* 8:30am – 5:30pm.
    • Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally…
    • Modern, fully digital dental practice.
    • High-quality, patient-focused team culture.
    • Greet patients warmly and provide an exceptional first impression.
    •  Responsible for the management of the room booking system, ensuring that all.
    • Collating appropriate data from the room booking system used in the Education.
    • View all East Sussex Healthcare NHS Trust jobs - Eastbourne jobs - Administrator jobs in Eastbourne
    • Salary Search: Education Centre Administrator salaries in Eastbourne
    • See popular questions & answers about East Sussex Healthcare NHS Trust
    • Your impact: clear, helpful reception support helps patients navigate appointments and feel welcomed when accessing dental care.
    • Experience: Previous experience in a medical or administrative role is often advantageous, though training is provided.
    • Job Types: Full-time, Permanent.
    • Prepare and process clinical correspondence, including referral letters, reports and other medical documentation.
    • NHS Pension Scheme (if applicable).
    • A competitive starting salary and the opportunity to increase this through training and development.
    • Opportunity for progression through training.
    • Previous experience in care coordination, healthcare, or scheduling roles preferred.
    • As a Care Coordinator, you will be responsible for coordinating care…
    • Triage - contacting and booking patients based on clinical triage.
    • IT skills (particularly IT booking system and email).
    • Total shifts = 3 Days per week.
    • Answer phone calls, schedule appointments, and manage the appointment calendar.
    • Dental receptionist: 1 year (required).
    • Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
    • Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic…
    • Respond to all requests by patients requiring appointments, listening and understanding their need to be able to direct them to the most appropriate Health Care…
    • You will be answering the telephones and booking appointments, as well as helping patients with their enquiries.

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Dental Receptionist
South Cliff Dental Group
·
4.0
St Leonards-on-Sea TN37 7AG
£12.71 an hour
Full-time
Apply now

Job details

£12.71 an hour
Full-time
Weekend availability
St Leonards-on-Sea TN37 7AG

Full job description

NHS Dental Receptionist

Full-Time | 8:30am – 5:30pm | Weekends May Be Required

South Cliff Dental Group are looking for a friendly, organised and reliable NHS Dental Receptionist to join our busy dental practice.

This is a fantastic opportunity for someone who enjoys working with people, is confident communicating with patients and colleagues, and can remain calm and organised in a busy environment.

The Role

As a Dental Receptionist, you will be the first point of contact for our patients and will play an important role in ensuring the smooth running of the practice.

Your responsibilities will include:

  • Welcoming and assisting patients in a friendly and professional manner.
  • Answering and managing incoming telephone calls.
  • Booking, amending and cancelling patient appointments.
  • Managing patient queries both face-to-face and over the telephone.
  • Taking payments and processing NHS/private treatment charges accurately.
  • Maintaining accurate and confidential patient records.
  • Liaising with dentists, nurses and other members of the practice team.
  • Managing appointment books and helping to maximise the use of surgery time.
  • Dealing with emails and general administrative duties.
  • Prioritising tasks effectively in a busy working environment.
  • Supporting the wider practice team to provide excellent patient care.

About You

We are looking for someone who is:

  • Friendly, approachable and professional.
  • A confident communicator with excellent spoken and written communication skills.
  • Comfortable and professional when speaking to patients on the telephone.
  • Highly organised with excellent attention to detail.
  • Able to prioritise and manage multiple tasks effectively.
  • Calm and confident when working in a busy environment.
  • Reliable, punctual and committed to providing excellent patient service.
  • A good team player who is willing to support colleagues.
  • Comfortable using computers and learning new systems.
  • Professional and respectful when dealing with patients and colleagues.

Experience

Previous dental reception experience is not essential.

Full training will be provided for the right candidate. We are particularly interested in candidates who have experience in customer service, administration, healthcare, hospitality or other patient/customer-facing roles.

A positive attitude, willingness to learn and excellent communication skills are more important to us than previous dental experience.

Working Hours

Full-time position: 8:30am – 5:30pm

The role may include weekend working, depending on the practice rota and business requirements.

What We Are Looking For

If you are an enthusiastic and organised individual who enjoys helping people and would like to develop a career within a busy NHS dental practice, we would love to hear from you.

Apply today to join our friendly and supportive team.

#INDO

Pay: £12.71 per hour

Work Location: In person

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