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    • Using the clinical system to check and action tasks sent by clinical and admin staff.
    • Ability to think on feet.
    • Ability to explain procedures to all staff.
    • The role involves a range of reception and administrative duties, including welcoming patients, answering telephone calls, booking appointments and supporting…
    • Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic…
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    • You will be answering the telephones and booking appointments, as well as helping patients with their enquiries.
    • This is a varied customer-facing role and would suit someone who enjoys working with people and providing excellent service.
    • Part-time – 3 days per week*.
    • Experience: Previous experience in a medical or administrative role is often advantageous, though training is provided.
    • Job Types: Full-time, Permanent.
    • A competitive starting salary and the opportunity to increase this through training and development.
    • Opportunity for progression through training.
    • Key duties include processing referrals through the NHS Electronic Referral Service (e-RS), liaising with hospitals and community healthcare providers,…
    • Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
    • To provide a point of contact and support for patients having appointments, consultations and clinical procedures with the consultant.
    • Previous experience in care coordination, healthcare, or scheduling roles preferred.
    • As a Care Coordinator, you will be responsible for coordinating care…
    • Experience using EMIS clinical system.
    • This is an excellent opportunity for a professional and friendly receptionist with previous GP practice experience to…
    • Schedule and confirm patient appointments using multiple booking systems.
    • Experience with clinical booking systems.
    • Manage patient queries in a timely manner.
    • You will work across both practices, gaining experience in reception, patient care and clinical dentistry while undertaking training towards becoming a…
    • Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

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Medical Receptionist
Lindfield Medical Centre
57 High Street, Haywards Heath RH16 2HX
£12.71 an hour
Part-time
Apply now

Job details

£12.71 an hour
Annual leave, Employee discount, Store discount, Company pension, Health & wellbeing programme
Part-time
57 High Street, Haywards Heath RH16 2HX

Full job description

We are looking for a part-time Medical Receptionist to join our friendly and busy team at Lindfield Medical Centre.

We would like to hear from candidates with excellent communication skills, who are cheerful, flexible and enjoy working as part of a team.

The starting salary is £12.71 per hour, rising to £13.04 per hour. We offer 6 weeks of annual leave plus bank holidays (pro rata), alongside membership of the NHS pension scheme.

The hours for Position:
Tuesday 07:45-13:00 = 5.25 hours
Wednesday 07:45-13:00 = 5.25 hours
Thursday 09:00-18:15 = 9.25 hours
Total weekly hours: 19.75 hours

A brief overview of the role:

Answering calls/speaking to patients at reception, effectively gathering information from patients to identify their needs

Checking and dealing with emails - forwarding them as necessary to the appropriate department

Using the clinical system to check and action tasks sent by clinical and admin staff

Through training, become familiar with practice procedures and forms

Acting as a chaperone for patient

Be able to ensure dependable method of travel due to early morning starts

Required skills

  • Ability to think on feet
  • Ability to prioritise different tasks
  • Ability to explain procedures to all staff
  • Strong IT skills
  • Ability to implement policy and procedures

Please refer to our website for the job description and application form, ensuring you state on the application form which position you are applying for: https://www.lindfieldmedicalcentre.nhs.uk/practice-information/vacancies/

Completed forms can be emailed to the Reception Manager: vicky.stapley@nhs.net

Closing date: Friday 9th October

Pay: £12.71 per hour

Benefits:

  • Company pension
  • Health & wellbeing programme
  • Store discount

Application question(s):

  • Be able to ensure dependable method of travel due to early morning starts

Work Location: In person

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