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Medical Receptionist jobs in East Sussex

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    • Triage - contacting and booking patients based on clinical triage.
    • IT skills (particularly IT booking system and email).
    • Total shifts = 3 Days per week.
    •  Responsible for the management of the room booking system, ensuring that all.
    • Collating appropriate data from the room booking system used in the Education.
    • View all East Sussex Healthcare NHS Trust jobs - Eastbourne jobs - Administrator jobs in Eastbourne
    • Salary Search: Education Centre Administrator salaries in Eastbourne
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    • You will be answering the telephones and booking appointments, as well as helping patients with their enquiries.
    • Respond to all requests by patients requiring appointments, listening and understanding their need to be able to direct them to the most appropriate Health Care…
    • Answer phone calls, schedule appointments, and manage the appointment calendar.
    • Dental receptionist: 1 year (required).
    • Experience: Previous experience in a medical or administrative role is often advantageous, though training is provided.
    • Job Types: Full-time, Permanent.
    • Prepare and process clinical correspondence, including referral letters, reports and other medical documentation.
    • NHS Pension Scheme (if applicable).
    • A competitive starting salary and the opportunity to increase this through training and development.
    • Opportunity for progression through training.
    • To provide a point of contact and support for patients having appointments, consultations and clinical procedures with the consultant.
    • Previous experience in care coordination, healthcare, or scheduling roles preferred.
    • As a Care Coordinator, you will be responsible for coordinating care…
    • Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
    • Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic…
    • This is a varied customer-facing role and would suit someone who enjoys working with people and providing excellent service.
    • Part-time – 3 days per week*.
    • Managing appointments and telephone enquiries.
    • Experience in both NHS and private dentistry.
    • We are looking for a friendly, enthusiastic and reliable Trainee…
    • Your impact: clear, helpful reception support helps patients navigate appointments and feel welcomed when accessing dental care.

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Patient Services Advisor Part Time (19 hours)
Moatfield Surgery
East Grinstead RH19 3GW
£13.37 an hour
Part-time, Permanent
Apply now

Job details

£13.37 an hour
Sick pay, Free parking, Company pension, Health & wellbeing programme, Company events, On-site parking
Part-time, Permanent
Overtime, Monday to Friday
East Grinstead RH19 3GW

Full job description

We seek a skilled and empathetic candidate, who is passionate about helping people, ready to make a difference and thrives under pressure.

Due to a turnover in the rota, we seek one part time member. The shift pattern for this role has fixed shifts on Mon, Tues and Fri. There is also the opportunity for regular overtime on the non working days and also oppertunities to extend the shifts on working days. This role is ideal for someone who would value additional work whilst maintaining some flexibility.

Our ideal candidate is someone who is able to think on their feet, prioritise workload and is confident when dealing with the public.

You will work within our busy and enthusiastic Patient Services Team, which is an integral part of the day-to-day running of the surgery.

Company Overview

  • Moatfield Surgery opened in 1988
  • We have a dynamic team of clinicians and support staff (45 in total)
  • We look after 18,000 patients in the heart of East Grinstead

Applicant Requirements

  • A passion for helping people
  • Excellent communication / telephone skills
  • IT skills (particularly IT booking system and email)
  • Resilience to work in a busy environment involving high call volumes
  • Customer service experience
  • Professionalism
  • Excellent attention to detail
  • Flexibility

Previous experience in a similar role in general practice would be an advantage, but not essential, as training is provided.

Job Responsibilities

  • Call handling - managing queries and assisting patients in completing an online form
  • Triage - contacting and booking patients based on clinical triage
  • Admin tasks - prescriptions, change of address forms etc
  • Front desk - greeting and helping patients as they arrive at the surgery
  • Team working - effective collaboration to ensure completion of shared tasks

Working Requirements

  • We offer a set shift pattern on Part Time Hours
  • The Shift Pattern will be Monday 08:00 - 13:30 / Tuesday 12:30 - 18:30 / Friday 10:30 - 18:30
  • Total shifts = 3 Days per week
  • Total hours = 19 hours per week
  • Ad hoc overtime to cover absences

Benefits

  • Exceptional NHS Pension Scheme (employer contribution 23.7%/£3,500 PA)
  • Rewarding environment
  • Caring and supportive team
  • Staff refreshments provided
  • Team social events provided
  • Sick pay (after qualifying period)
  • Employee assist staff wellbeing subscription (Peninsula)

Pay: £13.37 per hour

Benefits:

  • Company events
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Sick pay

Ability to commute/relocate:

  • East Grinstead RH19 3GW: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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