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Medical Receptionist jobs in Edinburgh

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    • Work closely with the medical and management teams to ensure an exceptional patient experience.
    • Schedule and coordinate patient appointments.
    • Duties include general reception work, answering phones, typing, efficiently dealing with appointments and signposting where appropriate, and dealing with…
    • Full time, permanent position, 40.5 hours per week to include one late evening per week and one Sat 9am-1pm per month:*.
    • Job Types: Full-time, Permanent.
    • This post is for 37.5 hours per week, although part-time hours may be considered for the right candidate.
    • Full training and ongoing support.
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    • Knowledge of EMIS and Docman clinical systems is desirable but not essential, as full training will be given.
    • Primrose Lane Medical Centre is a busy GP practice…
    • Book, amend and cancel appointments using the practice clinical system.
    • Respond appropriately to changes in clinical staffing, including rearranging…
    • You will not be expected to diagnose conditions, provide clinical advice or make clinical decisions.
    • Naturally friendly, welcoming and comfortable speaking with…
    • A genuine interest in administration and helping people.
    • No prior experience is required, just enthusiasm and a can-do mindset.
    • Guaranteed of paid on time..
    • This is a leadership position that requires a proactive and solution-oriented individual who can manage both clinical and administrative aspects of the practice…
    • Our team includes 6 Partners, 2 Salaried GPs, 2 Advanced Nurse Practitioners, a full complement of Nursing and Reception staff, and GP Registrar.
    • Scanning and distributing clinical correspondence.
    • As the first point of contact for patients this role requires someone who is confident dealing with the…
    • Manage patient appointments, including scheduling, confirming, and rescheduling as necessary.
    • Ability to handle sensitive information with discretion and…
    • Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained.
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Job Post Details

Receptionist/Administration - job post

SENECA MEDICAL GROUP
Edinburgh
Full-time

Job details

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Edinburgh

Benefits

Pulled from the full job description

  • Company pension

Full job description

Seneca Medical Group is a global medical organisation with 35 years of experience, specialising in Hair & Scalp Disorders and Hair Restoration Surgery, with an international presence across multiple countries.

As part of our continued growth, we are seeking a Receptionist / Customer Service Administrator to join our clinic in Edinburgh.

Key Responsibilities

  • Welcome and assist patients in a professional and friendly manner.
  • Manage incoming telephone calls and email correspondence.
  • Schedule and coordinate patient appointments.
  • Perform general administrative and reception duties.
  • Maintain accurate patient records and support the daily operation of the clinic.
  • Work closely with the medical and management teams to ensure an exceptional patient experience.

Essential Requirements

  • Previous experience in an administrative, receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organisational and time management abilities.
  • Proficiency in Microsoft Office.
  • Professional telephone manner with excellent customer care skills.
  • Fluent English (written and spoken).
  • Self-motivated, reliable and able to work both independently and as part of a team.

Working Hours

  • Monday to Friday: 10:30 am – 6:30 pm
  • Two Saturdays per month, with one weekday off in lieu for the second Saturday worked.

Travel Requirements

Although the role is based in Edinburgh, the successful candidate will be required to travel to our Glasgow clinic at least 1–2 times per month, or more frequently if business needs require.

All travel expenses between Edinburgh and Glasgow will be covered by the company.

What We Offer

  • Competitive salary.
  • Performance bonus.
  • Company pension.
  • Full-time permanent position.
  • A supportive and professional working environment.
  • Excellent career development opportunities within an international medical group.

Location: Edinburgh, Scotland

Expected Start Date: From 10 August 2026 onwards.

If you are interested in joining the Seneca Medical Group team, please submit your CV to: hr@senecamd.com

Job Type: Full-time

Benefits:

  • Company pension

Education:

  • Certificate of Higher Education (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Work Location: In person

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