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Medical Receptionist jobs in Frodsham and Helsby

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    • Communicate effectively with patients, clinicians and external organisations both…
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    • A “can-do” attitude is vital as is the ability to deal with both patients and surgery staff face to face and over the telephone in a professional manner._.
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    • This is an ideal opportunity for someone looking for 2 days per week initially, with the potential for the role to develop into additional hours and days in the…
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    • Your supportive collaboration with the clinical teams will be paramount to ensure they have everything they need to provide compassionate care to those relying…
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    • The ideal candidate will be able to provide high quality customer service and support to the practice.
    • Enjoys working as part of a team.
    • Manage patient appointments, including scheduling, confirmations, and rescheduling as needed.
    • This could be 3 full days or 2 full plus 2 half days.
    • Process personal, telephone and e-requests for appointments.
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    • Prepare and manage staff rota, coordinate scheduling for front desk…
    • The surgery is looking for a highly motivated, hardworking individual with excellent customer service and communication skills, as this role involves a lot of…
    • Coordinate with medical staff to ensure smooth operations within the practice.
    • Ability to handle sensitive information with discretion and confidentiality.
    • Previous experience in a clinical or GP surgery (desirable but not essential).
    • Assisting with Total Triage appointment system and signposting efficiently.
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Medical Receptionist
Grove House Practice
53 High Street, Runcorn WA7 1AB
£12.71 an hour
Fixed term contract, Part-time
Apply now

Job details

£12.71 an hour
Fixed term contract, Part-time
53 High Street, Runcorn WA7 1AB

Full job description

Job Title: Medical Receptionist
Hours: Part Time – 25 hours per week fixed term 6 months
Working Pattern: Rota basis between 7:00am – 6:30pm (usually 5-hour shifts)

Job Summary

We are looking to recruit a motivated and reliable Medical Receptionist to join our friendly and supportive practice team.

The successful candidate will demonstrate excellent organisational and administrative skills and will provide a welcoming, compassionate and professional service to our patients. This is a busy and varied front-facing role where strong communication skills, discretion and the ability to prioritise workload are essential.

You will play a key role in supporting the efficient day-to-day running of the practice, working confidently in a fast-paced environment and responding appropriately to patient needs.

Main Duties and Responsibilities

  • Communicate effectively with patients, clinicians and external organisations both face-to-face and via telephone
  • Book and manage patient appointments and respond to a wide range of enquiries
  • Process prescription requests in line with practice procedures
  • Open, sort and distribute incoming post and manage deliveries
  • Scan, copy and file patient documentation accurately
  • Receive and process patient payments where required
  • Act as a central point of communication, taking messages and ensuring actions are completed
  • Provide general administrative support to clinicians and colleagues
  • Support patients with sensitivity, professionalism and confidentiality

Skills and Personal Qualities

We are looking for someone who demonstrates:

  • Excellent communication and interpersonal skills
  • Strong organisational skills with the ability to multi-task and prioritise
  • High attention to detail and accuracy in record keeping
  • Good customer service skills with a patient-focused approach
  • Ability to remain calm and work effectively under pressure
  • Adaptability and willingness to support the wider team
  • Understanding of the importance of confidentiality and ethical working

Pay: £12.71 per hour

Work Location: In person

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