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Medical Receptionist jobs in Frodsham and Helsby

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    • Keep appointments running smoothly and efficiently so everything flows well for the team.
    • Occasional Saturday morning shifts may be required.
    • View all mydentist jobs - Runcorn jobs
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    • Using your own judgement and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non…
    • Liaise with operations, governance and theatre to ensure reception processes support clinical safety.
    • Oversee daily reception operations to ensure patients are…
    • Prepare and organise documentation for patient visits and follow-up appointments.
    • Manage appointment scheduling and rescheduling requests.
    • Utilise computerised systems for scheduling appointments and managing patient information.
    • The Care Navigator will work closely with patients, healthcare…
    • Scheduling appointments and managing clinic diaries.
    • Our clinically led weight management programmes offer non-surgical, evidence-based support including giving…
    • Booking, amending, and managing patient appointments.
    • Handling prescription requests, correspondence, and clinical documentation.
    • Pay: £12.71 per hour.
    • The ideal candidate will be able to provide high quality customer service and support to the practice.
    • Enjoys working as part of a team.
    • (30 hours): 2 weeks of 7:45-1:45 then 2 weeks of 12:30-6:30.
    • (37.5 hours): 2 weeks of 7:45-3:35 then 2 weeks of 10:40-6:30.
    • Use of all computer systems.
    • Coordinate communication between patients, clinical staff, and external partners to ensure seamless service delivery.
    • Ability to handle sensitive patient information with confidentiality and discretion.
    • The successful candidate will be working a minimum of 25 hours/week, daily…
    • Book, confirm and rearrange appointments, maintaining an organised diary for the clinical team.
    • Respond sensitively to anxious patients and pass clinical…
    • The post holder will have experience of reception duties including; booking and rescheduling appointments and supporting the clinical team to manage referrals.
    • Coding and processing information on the clinical system.
    • Managing incoming and outgoing clinical correspondence.
    • NHS digital systems and referral platforms.
    • The postholder will be booking appointments and dealing with patient queries therefore excellent communication skills and a confident telephone manner is…

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Receptionist
mydentist
·
4.0
14 Stanley Villas, Runcorn WA7 4NW
Up to £12.97 an hour
Fixed term contract, Full-time
Apply now

Job details

Up to £12.97 an hour
Employee discount, Transport links
Fixed term contract, Full-time
Monday to Friday
14 Stanley Villas, Runcorn WA7 4NW

Full job description

Your future, as a receptionist at mydentist


You’ll be joining us at our Greenway Road practice in Runcorn, WA7 4NW. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls, emails and enquiries to our front desk.


This role is full-time, Monday to Friday, 8:45am – 5:30pm, with a one-hour lunch break. Occasional Saturday morning shifts may be required. Please note, this is a 12-month fixed-term position.


As a receptionist, you’ll be based on-site in our practice, so working from home isn't possible.


Our practice offers


  • 3-surgery practice
  • Supportive and experienced team
  • A convenient location, with excellent local transport links
  • Parking available
  • A patient-focused environment committed to providing exceptional care


Your future, with us


Working at mydentist means you’ll be part of the UK’s leading dental network. With locations close by and stable hours, you will find a work life balance that you’ll love. We have a supportive culture, where respect for each other is a given. Our dedication to providing exceptional care for our patients means we are continually making investments in our practices and our people.


What we offer

  • Up to £12.97 per hour
  • Holidays rising to 25 days (plus bank holidays)
  • Health and wellbeing support; including virtual GP and free counselling
  • Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
  • Recognition schemes and service awards
  • Training and development opportunities
  • With stable hours and a great work-life balance
  • Continuing Professional Development (CPD) and software training support
  • GDC registration fees covered for qualified dental nurses transitioning into a reception role


What you'll be doing

  • Welcome customers warmly – in person and over the phone
  • Keep appointments running smoothly and efficiently so everything flows well for the team
  • Share clear, helpful information tailored to each customer
  • Support daily and weekly tasks to keep the practice organised and compliant


About you

  • Friendly, caring and compassionate
  • Organised; can multitask and work towards KPI’s
  • Great at building relationships
  • Comfortable using computer systems (training provided)
  • Confident at working in a fast-paced environment
  • Able to diffuse challenging situations
  • Able to learn about our services


Your future starts here


Build a rewarding career with a supportive, inclusive team.


Click to apply now!

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