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Medical Receptionist jobs in Gateshead NE10

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    • We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
    • View all NTW Solutions jobs - Newcastle upon Tyne jobs
    • Salary Search: Receptionist salaries in Newcastle upon Tyne
    • See popular questions & answers about NTW Solutions
    • Provide and maintain an efficient diary for all outpatient clinics including both consultant and nurse led clinics (making and changing appointments, clinic…
    • Working alongside experienced colleagues, you will provide administrative and 'virtual' reception support to help ensure patients, consultants, insurers and…
    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • It will coordinate appointments, room bookings and mail, maintain accurate administrative and compliance records, and ensure reception and public areas are…
    • We require 1-2 days a week, you must be available and fully flexible for these days (they include Saturdays too) and call upon our 'Bank Team' to cover these…
    • Duties will include processing referrals into the service, maintaining an electronic patient record system, maintaining spreadsheets, diary management, typing…
    • Communicates with patients regarding appointments and admissions at the request of the medical team.
    • Making ad hoc appointments and requesting clinic builds.
    • Helping with appointments, collections and general practice administration.
    • Hours: Full time | 37.5 hours per week.
    • No Sundays or late evenings.
    • Are you able to work 24 hours per week, Monday to Friday, with flexible shifts between 7.30am and 7.30pm, including both early and late shifts?
    • Enjoys working with people and providing excellent patient care.
    • Managing appointments, maintaining the practice diary and arranging patient follow-ups.
  • View similar jobs with this employer
    • Schedule patient appointments and manage the appointment diary.
    • Maintain patient records and ensure all information is up to date.
    • Keep appointments running smoothly and efficiently so everything flows well for the team.
    • As a receptionist, you will provide outstanding customer service to…
    • *You will be encouraged to attended verified training courses paid for by the employer and given up to 2 days per year with full pay to do so with an allowance…
  • View similar jobs with this employer
    • The role involves managing patient interactions both in person and over the telephone, making appointments, operating the practice recall system, and handling…

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Job Post Details

Receptionist
NTW Solutions
·
3.6
Newcastle upon Tyne NE2 1QE
£13.55 an hour
Part-time
Apply on company site

Job details

£13.55 an hour
Employee discount, Company pension
Part-time
Newcastle upon Tyne NE2 1QE

Full job description

As a receptionist you’ll be the first point of contact for anyone visiting the site, providing a friendly and professional welcome. You’ll greet patients, visitors, staff and contractors, answering queries and ensuring everyone feels supported

Providing a high quality efficient reception service and acting as a first point of contact.

You’ll provide a warm welcome to patients, visitors, staff, contractors and anyone else who visits the site and answer any queries.

You’ll answer the phone and deal with any queries people have
Being proactive and working with a range of teams to deal with and resolve any issues you are faced with.

Carrying out a range of clerical and administrative tasks, for the reception itself, as well as other teams.

Issuing and controlling access to keys and fobs.

You will come into contact with patients and need to be conscious of your safety as well as mindful of their needs. In addition you may be present during difficult situations

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

Please find attached job description for full details.

Pay: Band B (£13.55 per hour)

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.
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