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Medical Receptionist jobs in Goring RG8

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    • Answering patient queries such as explaining and providing access to their medical records.
    • Reading clinical discharge letters and coding the relevant…
    • Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally…
    • General job description - assisting patients at reception and on the phone, booking appointments, managing Dentist diaries, working with the Nursing team, cash…
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    • Salary Search: Receptionist salaries in Reading
    • We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience.
    • We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience.
    • All staff are invited to have an input into the development and smooth running of the Practice.
    • Make appointments over the telephone, at the reception desk and on the computer system.
    • The roles will be split across two sites, so please ensure you are…
    • Receptionist and Admin role – directing patients to the most appropriate clinical service, making appointments, taking calls, dealing with enquiries, processing…
    • In return we can offer a competitive salary, generous leave allowance, access to the NHS Pension scheme and other benefits.
    • Customer service: 1 year (required).
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    • To be intuitive and adapt your consultations with the patient around their preferences, for instance some may be nervous, some may want detail and others want…
    • You will work in a supportive environment to assist the multidisciplinary clinical team in providing a patient focused service.
    • Free parking across Trust sites.
    • Track AWI stock, ensure clinical room standards, and handle client retention calls.
    • Maximise clinic efficiency through smart diary and booking management.
    • Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and…
    • Emailing, scanning and coding clinical correspondence.
    • Reception or customer care experience is essential as well as an excellent communicator both spoken and…
    • Emailing, scanning and coding clinical correspondence.
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Job Post Details

Patient Admin Support
Strawberry Hill Medical Centre
Newbury RG14 1JU
£12.75 - £13.25 an hour
Part-time, Permanent
Apply now

Job details

£12.75 - £13.25 an hour
Employee discount, Additional leave, Company pension, Health & wellbeing programme
Part-time, Permanent
Newbury RG14 1JU

Full job description

Job Summary
Are you confidential, reliable with great timekeeping, self motivated and conscientious? Do you like helping and supporting members of the public? This is an admin role, in a GP surgery, with a variety of responsibilities. You will be a member of the Patient Admin Support team working within the prescriptions, secretarial and administration sectors of the practice. Full training will be provided.

The role includes:

1) Supporting the patients and clinicians by processing and tracking hospital referrals

2) Answering patient queries such as explaining and providing access to their medical records

3) Making sure urgent tasks and emails are dealt with swiftly and accurately

4) Reading clinical discharge letters and coding the relevant information into the correct patient records

5) Processing prescription requests promptly and accurately

6) Answering the telephone and calling patents to resolve admin queries

7) Registering new patients

8) Keeping calm in a busy department where your task list will vary daily

9) Supporting the GP's and other clinical staff so they can support their patients in a timely fashion

You will be taught how to access our clinical systems (emis and Docman). You will need to be confident using excel spreadsheets (basic level - sorting lists, adding columns etc) and have a methodical and common sense approach to tasks. It is very clinically important that our patients can contact the team during our opening hours so we need to be able to rely on your attendance.

This role is based in the medical centre (not working from home) . This is a part time role across Wednesday - Friday - 21 hours per week.

There are progression opportunities for those who show dedication and a willingness to learn.

Please note - there is no staff parking. Local parking is currently £3 per day. Please consider your commuting distance/costs before applying for this role. If you are a patient at Strawberry Hill you would be required to register elsewhere if successful.

When applying for role please upload a cover letter expressing why you are interested in the role

Job Types: Part time, Permanent

Pay: £12.75-£13.25 per hour

Benefits:

  • Additional leave
  • Company pension
  • Employee discount
  • Health & wellbeing programme

Ability to commute/relocate:

  • Newbury RG14 1JU: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Please include a cover letter with your application of why you feel you would be suitable for the role

Experience:

  • Administration: 1 year (preferred)
  • GP surgery: 1 year (preferred)

Work Location: In person

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