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Medical Receptionist jobs in Goring RG8

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    • Working with the Triaging GP to allocate appointments to patients via our online system.
    • Answering phone calls and transferring them as necessary.
    • Utilise technology such as digital triage and automation to manage appointments, handle enquiries, and embed a culture of care navigation, providing guidance…
    • View all Wokingham Medical Centre jobs - Wokingham jobs - Patient Assistant jobs in Wokingham
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    • Greet patients warmly, check them in efficiently, and manage appointment scheduling using IT systems.
    • Maintain a clean and sterile clinical environment…
    • Monitor and reduce failed-to-attend (FTA) appointments through proactive communication and reminders.
    • This role plays a key part in supporting clinic efficiency…
    • We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience.
    • We are looking for someone who has experience in a similar role; has a can do attitude and is used to working with the general public.
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    • Financial Coordination: Providing patients with clear and accurate explanations of treatment costs, payment options, and helping them navigate financial…
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    • A genuinely caring person who enjoys helping people and building trust.
    • Stay in touch with patients who are considering treatment and support them when they're…
    • Previous experience in private healthcare, medical administration, patient coordination, dental practice, aesthetics, cosmetic surgery, dermatology, hospital…
    • Coordinate with medical staff to ensure smooth patient flow and timely consultations.
    • You will be the first point of contact for patients, providing exceptional…
    • Handle reception duties such as answering phone calls, managing inquiries, and scheduling appointments.
    • You will be an essential part of our team, supporting…
    • To carry out the scanning and allocating of patient notes, invoices and other paperwork, as required, into the computer system.
    • Keep appointments running smoothly and efficiently so everything flows well for the team.
    • As a receptionist, you will provide outstanding customer service to…
    • Assisting clinicians to deliver primary health care.
    • You’ll manage patient enquiries, book appointments, and coordinate our mobile dental teams to ensure smooth daily operations.

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Medical Receptionist
Eastfield House Surgery, Newbury RG14
6 St. Johns Road, Newbury
From £12.71 an hour
Part-time, Permanent
Apply now

Job details

From £12.71 an hour
Free parking, Company pension, On-site parking
Part-time, Permanent
6 St. Johns Road, Newbury

Full job description

We have an exciting opportunity for a Medical Receptionist to join our friendly, supportive team at Eastfield House Surgery. The role is interesting and challenging, with great deal of job satisfaction. We are expanding our existing team due to the continuing population growth within our practice boundary.

You will working alongside our teams of GPs, Nurses, Pharmacists, Paramedics and Administrative Staff to provide our patients with the very best care.

The hours are part-time; however, we do require flexibility to work additional hours for holiday or sickness cover when required and occasional Saturdays for our extended hours service which includes Covid and Flu vaccinations.

Applicants should have:

  • A friendly and approachable manner, with confident communication skills, both verbal and written
  • The ability to stay calm under pressure and to be able to multi-task in a fast-paced environment
  • Good administrative, IT and keyboard skills are essential – EMIS and other medical IT systems training will be provided
  • A proven track record in confidentiality, flexibility, and reliability
  • A willingness to adapt to the changing working practices of a busy medical environment
  • Previous experience in a healthcare setting would be an advantage, but not essential as full training can be provided to the right candidate.

In return we can offer you:

  • Supportive and friendly team
  • Competitive rates of pay
  • Generous holiday package
  • NHS Pension
  • Uniform

Job Duties:

  • Greeting and welcoming visitors
  • Working with the Triaging GP to allocate appointments to patients via our online system
  • Managing correspondence
  • Carrying out requests from management as needed
  • Answering phone calls and transferring them as necessary

Financial Duties:

  • Processing payments

Weekly hours: We operate two daily shifts. Your hours will be advised but could include a mix of morning and afternoon shifts during the working week. Our morning shift is 8am-1pm and the afternoon shift is 1pm to 6.30pm.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Expected hours: 25.0 – 35.0 per week

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Newbury, Berkshire: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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