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Medical Receptionist jobs in Groves and Whitby

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    • Using your own judgement and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non…
    • Book, confirm and manage appointments.
    • Respond calmly and helpfully when appointments or patient needs change.
    • Expected hours: 36.0 per week.
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    • A permanent role with real stability and long-term career potential.
    • Handling general enquiries and supporting the clinical team with admin.
    • As a Patient Services Clerk within the Admin Services Team you will play a key role in supporting patients during there attendance to all appointments and will…
    • The postholder will arrange any extra/ urgent appointments as required and refer patients to the Cardiologist virtual device support clinic.
    • Booking, amending, and managing patient appointments.
    • Handling prescription requests, correspondence, and clinical documentation.
    • Pay: £12.71 per hour.
    • To prioritise, book and change appointments on both PAS and the Choose and Book System on a daily basis according to clinical urgency, clinic capacity and…
    • All staff are required to be familiar with the arrangements for safeguarding children, young people and vulnerable adults and support the organisation in…
    • Ensure that with effective planning and organisation the cath lab/theatre/procedure lists are utilised to their maximum potential which requires taking in to…
    • The role involves working as part of a team administering appointments in line with Trust policies and procedures, ensuring referrals are processed effectively…
    • To co-ordinate outpatient appointments with clinic clerk prior to discharge.
    • To prepare any discharged patients paperwork for scanning.
    • Your supportive collaboration with the clinical teams will be paramount to ensure they have everything they need to provide compassionate care to those relying…
    • All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date.
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    • This will include providing accurate clinical correspondence and reports through audio typing, digital dictation and copy typing, including complex…
    • Use hospital systems to book / cancel patient appointments.
    • Provide a quality booking and reception service within the Cardio-Respiratory Unit.

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Medical Receptionist
7 Green Hill Road, Tarporley CW6
£12.71 an hour
Part-time

Job details

Here’s how the job details align with your profile.

Pay

£12.71 an hour

Job type

Part-time

Benefits

Pulled from the full job description
On-site parking

Full job description

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job responsibilities:

Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.

Deal with all general enquiries, explain procedures and make new and follow-up appointments.

Using your own judgement and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.

Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed.

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.

Enter patient information on to the computer as required using a variety of IT systems including EMIS and Docman.

Ensure correspondence, reports, results etc. are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.

Ensure the waiting room area is kept in a tidy in turn with other staff.

Applicants must be prepared to work additional shifts as and when required.

Undertake any other additional duties appropriate to the post as requested by the partners or the practice manager.

Job Type: Part-time

Pay: £12.71 per hour

Expected hours: No less than 17.25 per week

Benefits:

  • On-site parking

Application question(s):

  • Applicants must be prepared to work additional shifts as and when required.

Experience:

  • Medical Receptionist: 1 year (required)

Work Location: In person

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