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Job Post Details

Registered Healthcare: Patient Care Navigator (NMC/HCPC) - job post

Cosmetic Surgery of the Royal Liver Building
Georges Pier Head, Liverpool L3
£28,000 - £34,000 a year - Full-time

Job details

Pay

  • £28,000 - £34,000 a year

Job type

  • Full-time

Location

Georges Pier Head, Liverpool L3

Benefits

Pulled from the full job description

  • Referral programme
  • Employee mentoring programme
  • Employee discount
  • Free fitness classes
  • Cycle to work scheme

Full job description

Job Overview

Patient Care Navigator (Clinical)

Join our dynamic healthcare team as a Patient Care Navigator (Clinical), where you will play a vital role in guiding patients through their healthcare journey with compassion, clarity, and efficiency. In this energetic position, you will serve as a key point of contact for patients, helping them access the services they need while coordinating care across multiple departments. Your proactive approach and excellent communication skills will ensure a seamless experience for patients, empowering them to take charge of their health with confidence. This paid position offers an exciting opportunity to make a meaningful difference in patient lives while developing valuable healthcare navigation skills.

Responsibilities

  • Act as the primary point of contact for patients, providing guidance and support throughout their care process
  • Assist patients in scheduling appointments, follow-ups, and referrals to specialists or community resources
  • Coordinate communication between patients and healthcare providers to ensure clarity and timely updates
  • Maintain accurate patient records and documentation within electronic health record systems
  • Provide information about treatment plans, medication instructions, and available support services
  • Support administrative tasks such as managing office correspondence, data entry, and appointment reminders
  • Foster a welcoming environment by addressing patient questions and concerns with professionalism and empathy

Qualifications

  • Prior office experience is preferred to effectively manage administrative duties and patient interactions
  • Strong organizational skills with the ability to multitask in a fast-paced environment
  • Excellent verbal and written communication skills to clearly convey information and build rapport with diverse patient populations
  • Demonstrated ability to work independently while collaborating effectively with healthcare teams
  • Compassionate attitude with a focus on patient-centered care
  • Ability to adapt quickly to changing priorities and handle sensitive information discreetly
  • Clinical Training /Qualifications
  • **Advtange of previous governance experience

This role is ideal for motivated individuals eager to contribute to improved patient outcomes while gaining hands-on experience in clinical care coordination. We value energetic team players who are committed to making a positive impact every day!

Pay: £28,000.00-£34,000.00 per year

Benefits:

  • Cycle to work scheme
  • Employee discount
  • Employee mentoring programme
  • Free fitness classes
  • Referral programme

Work Location: In person

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