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Medical Receptionist jobs in Halifax

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    • Managing incoming hospital letters and correspondence.
    • This vital role involves supporting our clinical team by managing administrative tasks efficiently and…
    • Communicating with patients concerning their appointments and treatment, deals with enquiries from relatives and the public.
    • Job Types: Full-time, Part-time.
    • Our receptionist is the first person our clients see when they walk through our doors, so we are looking for someone with excellent customer service skills with…
    • Deal with all general enquiries, explain procedures and make new and follow-up appointments in accordance with practice protocols.
    • Assist with scheduling appointments and coordinating meetings for staff members.
    • Strong communication skills, both written and verbal, with an emphasis on…
    • In addition, you’ll also support the clinical team by helping patients understand their treatment plans, discuss options, and guide them through their journey…
    • The role provides customer care, administration, scheduling, and operational support to ensure services are delivered efficiently and customers receive an…
    • All members of staff have a responsibility to report all clinical and non-clinical accidents, incidents or near-misses promptly and when requested to co-operate…
    • Schedule appointments and manage the calendar effectively to optimise time management.
    • Dental assisting: 2 years (required).
    • Organisation: Strong multitasking ability, with attention to detail in both clinical and administrative tasks.
    • Experienced candidates who have worked in General Practice, and used EMIS clinical system, is desirable, however full training will be provided.
    • · Sensitivity and empathy with people from different backgrounds.
    • Book new and follow-up appointments.
    • Book appointments for specialist clinics.
    • Use EMIS and DOCMAN to carry out tasks including booking clinic appointments.
    • Handle incoming and outgoing phone calls with professionalism and excellent phone…
    • B. Process personal, telephone and e-requests for appointments.
    • NVQ Level 2 in Health and Social Care.
    • N. Support all clinical staff with general tasks as…
    • Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.

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Job Post Details

Medical Secretary - job post

King Cross Surgery
199 King Cross Road, Halifax HX1 3LW
From £12.71 an hour - Permanent, Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

199 King Cross Road, Halifax HX1 3LW

Benefits

Pulled from the full job description

  • Sick pay
  • Company pension
  • Free flu jabs
  • On-site parking

Full job description

Company Overview
King Cross Surgery is a forward-thinking primary healthcare practice dedicated to providing patient-centered care that achieves high standards on the Quality and Outcomes Framework (QOF). We pride ourselves on our excellent relationships with external health services and our supportive, stable team committed to delivering high-quality primary care.
Summary

We are seeking a dedicated Medical Secretary to join our busy practice in the Halifax area. This vital role involves supporting our clinical team by managing administrative tasks efficiently and ensuring smooth daily operations. Join us in making a difference in patient care and contributing to our practice’s success in a friendly and professional environment.

Location: King Cross Surgery, Halifax, HX1 3LW
Hours: 12–16 hours per week
Salary: Competitive and dependent on experience

We are looking for an experienced and highly organised GP Secretary to join our friendly and supportive practice team on a part-time basis.

The successful candidate will provide comprehensive secretarial and administrative support to our GPs, helping to ensure the efficient management of referrals, correspondence, and patient records.

Main Duties

  • Processing referrals through the NHS e-Referral Service (e-RS).
  • Typing and managing clinical correspondence, reports, and referral letters.
  • Managing incoming hospital letters and correspondence.
  • Maintaining accurate patient records using SystmOne.
  • Supporting patients with direct enquiries.
  • Monitoring and actioning tasks within SystmOne as directed by clinicians.
  • Liaising with hospitals, community services, and other healthcare providers.
  • Supporting GPs with day-to-day administrative duties.
  • Ensuring patient confidentiality is maintained at all times.

Essential Requirements

  • Previous experience in a GP practice, primary care, or medical secretary role.
  • Good working knowledge of SystmOne.
  • Excellent organisational and time-management skills.
  • Strong attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to work independently and manage competing priorities.

Desirable Requirements

  • Experience using NHS e-Referral Service (e-RS).
  • Familiarity with medical terminology.
  • Understanding of NHS administrative processes and pathways.

What We Offer

  • Flexible part-time hours (12–16 hours per week).
  • Friendly and supportive working environment.
  • Opportunity to work within a dedicated primary care team.
  • Ongoing training and development opportunities.

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • Free flu jabs
  • On-site parking
  • Sick pay

Work Location: In person

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