Skip to main content
Post your CV and find your next job on Indeed!

Medical Receptionist jobs in Hampshire

Sort by: -
    • Complete all reception duties, welcoming patients, answering the phones and ensuring they are given the most appropriate service they require, dealing with…
    • Working closely with clinicians and colleagues to ensure the smooth running of the practice.
    • Occasional participation in a rotating Friday shift (11:00am – 6:…
    • Part time – 19 hours per week.
    • Expected hours: 19.0 per week.
    • Competitive salary: £12.97 per hour, reviewed after 6 months.
    • This will particularly suit someone living in and around Romsey, possibly retired who is happy with variable hours, rather than a fixed weekly schedule.
    • If you’ve worked in customer service, reception, retail, hospitality, healthcare or another people-focused role, we’d be happy to hear from you.
    • You'll receive structured training, coaching and ongoing clinical support to help you transition from your existing clinical role into functional assessment.
    • The role involves managing complex queries, booking and amending appointments, and ensuring the smooth flow of information between patients and the clinical…
    • Answering phone calls and transferring them as necessary.
    • Well paid salary according to experience (pay advertised will be adjusted relative to experience).
    • Ability to handle sensitive information and support people during emotional or challenging situations.
    • Customer service: 2 years (preferred).
    • View all FirstSight jobs - Southampton jobs - Customer Care Assistant jobs in Southampton
    • Salary Search: Customer Care Assistant - One Weekday and Weekend Hours Available salaries in Southampton
    • They will handle patient enquiries, manage appointments, process messages, action administrative tasks, and maintain accurate and up to date patient records…
    • Telephone management including booking and rescheduling appointments.
    • Timely administration including sending welcome emails, collecting consent and medical…
    • Ability to handle sensitive information discreetly and professionally.
    • Manage appointment scheduling and coordinate patient flow efficiently.
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and…
    • Hours: ( 26.5 per week) Mon 8am-1pm, Tues 1pm-6.30pm, Wed 8am-1pm, Thurs 1pm-6.30pm, Fri 1pm-6.30pm.
    • As a Patient Service Advisor/Receptionist you will…
    • You’ll also prepare patient notes, update records following appointments and support the smooth running of clinics.

People also searched:

receptionist
part time
admin
gp receptionist
administrator
work from home
full time
retail
gp surgery
nhs
Care Navigator
The Friarsgate Practice
·
3.3
Weeke SO22
From £13.12 an hour
Part-time, Permanent, Full-time
Apply now

Job details

From £13.12 an hour
Pay rise, Employee discount, Sick pay, Employee assistance programme, Additional leave, Company pension, Free flu jabs, Company events
Part-time, Permanent, Full-time
Weeke SO22

Full job description

We have an exciting opportunity for a Care Navigator to join our wonderful team here at Friarsgate.

The successful candidate will be a confident, compassionate and positive communicator, able to build a rapport via the telephone, digitally and in person. They will also demonstrate an enthusiastic and inquisitive nature. This quality would not be limited to patient contacts; we also expect this level of kindness within our internal and external NHS teams.

Every patient contact is different, as every patient’s circumstances are unique. We strive to ensure that our patients feel confident in contacting our teams, knowing that they will be listened to, supported positively, and treated with compassion and understanding in response to their individual needs and requests.

Our Care Navigators and Administrators support 24,500 patients in Winchester across two sites The Friarsgate Practice in Weeke and The Badger Farm Surgery of which you will be required to work at both.

This role offers excellent opportunities for ongoing learning, skills development, and exposure to a broad range of practice operations, supported by our structured training matrix. As your knowledge and responsibilities grow, there will be opportunities to progress to enhanced rates of pay.

We are particularly interested in applicants who are motivated to broaden their understanding of GP Practice administration and are keen to develop their skills across multiple departments over time. For individuals who demonstrate commitment, capability, and a willingness to learn, there may be future opportunities to progress into supervisory or management roles and take on increased responsibility within the practice.

We respectfully request that candidates only apply if they can demonstrate the qualities we are looking for.

The duties and responsibilities of this role include but are not limited to

1. Complete mandatory and in house Training

2. Adhere to practices policies and procedures

3. Preserve confidentiality for our patients and the practice

4. Encourage continuity of care

5. Complete all reception duties, welcoming patients, answering the phones and ensuring they are given the most appropriate service they require, dealing with general enquiries, booking appointments including appointments held at the enhanced hours service, actioning GP requests that arrive via task, adding blood test requests, monitoring of emails, manage samples from patients, chaperone, book urgent ambulances, home visit requests, discuss referrals, complete morning set up and evening duties of reception area

6. Be aware of Emergency / panic alarms and your responsibilities

7. Be aware of how to locate emergency equipment in the practice

8. Support patients with setting up and using the NHS App

9. Support our Prescription team and be able to request medication

10.Use the clinical systems Emis, Docman, Ice, team net, Microsoft teams

Education

GSCE English and Maths or equivalent

Experience:

Customer service 1 year (Required)

Previous NHS patient care (Desirable)

Administrative experience 1 year (Preferred)

Contract and Pay:

Permanent

Working Schedule:

Full Time 37.5 hours per week is desired

Part time can be discussed and would be considered

Compressed days optional.

£13.12 per hour with a progressive tier matrix that aligns with pay increase

Benefits:

Annual Salary Reviews

Holiday leave Starting at 28 days including Bank Holidays

rising to 38 days with tenure

Attractive Company Pension Contributions 23.7%

Annual Birthday Leave & Big Birthday Gift

Staff Recognition Awards

Employee Assistance Programme (EAP) Health and wellbeing

Subsidized Parking

NHS discounts, Blue Light Card, HIOW perkbox

Continual Professional Development Courses

Eye Care

Teas and Coffees provided

Standing Desks

Quiet Lunch Zones

Social Events

Location:

In Person and reliably commute to either Friarsgate Weeke or Badger Farm.

Driving licence (preferred)

Pay: From £13.12 per hour

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Employee discount
  • Free flu jabs
  • Sick pay

Work Location: In person

Let Employers Find YouUpload Your Resume