Medical Receptionist jobs in Haswell

Job Summary

Support the smooth day-to-day running of a busy chiropractic practice, helping patients feel welcome and keeping administrative tasks organised. You’ll work with the practitioners and office team to provide a professional, considerate experience.

Although your main duties will be at our Durham practice, a driving license is preferred in case cover is required at our other local practice. We are also open between 8am (arriving at 7.30am) and 7pm (leaving at 7.30pm). We therefore require that you are available between these times for the 24 hours that we have available per week.

Our practice operates Monday - Friday 07:30-19:30, we require our new team member to be available for shifts across these times

Current working hours are 24hrs per week based in our Durham practice, however the successful candidate may be required to support holiday cover at our Sedgefield practice.

Duties

• Welcome patients, manage appointments and respond to routine enquiries by email and phone.
• Maintain accurate patient records and handle correspondence with care.
• Assist with general office administration, including filing and updating information.
• Keep reception and shared areas tidy and ready for patients.
• Assist the chiropractors and other practitioners when necessary.
• Undergo regular training both in-house and remote.
• Your impact: Reliable appointment and records support helps patients access care smoothly and allows the practitioner to focus on consultations.

Experience

• Previous office experience is required.
• Administrative experience is preferred.
• Previous work at a chiropractic practice is desirable.
• Clear communication, attention to detail and a friendly, professional manner are important.
• Ability to handle confidential information responsibly.
• Ability to learn and apply training quickly and efficiently.

Pay: £12.71 per hour

Benefits:

• Company events
• Free parking
• On-site parking

Application question(s):

• Are you able to work 24 hours per week, Monday to Friday, with flexible shifts between 7.30am and 7.30pm, including both early and late shifts?
• Do you have previous experience in a reception, administrative, customer service or healthcare setting?
• Are you able to travel to our Sedgefield practice occasionally to provide holiday or staff absence cover, if required?

Work Location: In person