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Medical Receptionist jobs in Hereford

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    • The successful candidate will play a key role in the smooth day-to-day running of the practice, including:
    • Welcoming patients and providing excellent customer…
    • _In this essential front-line role, you will receive, assist and clerk in patients in a professional, courteous and efficient way, along with booking…
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    • As the first point of contact for many callers, you will provide professional support for both internal and external enquiries, including emergency calls,…
    • Booking/Re-scheduling/Cancelling appointments.
    • Patients may have specific needs i.e. hearing difficulties, physical, learning, language difficulties, tests may…
    • The role involves handling correspondence, audio typing, booking appointments, checking outcomes, managing vacant slots and liaising with patients, relatives,…
    • Providing with any general admin support such as dealing with enquiries and making appointments.
    • Hereford Hospital | Receptionist | Permanent Contract | Part…
    • They may be required to swap shifts to cover annual leave and work the occasional Saturday when we run Winter Flu Vaccinations and Extended Access clinics.
    • Manage patient appointments, including scheduling, rescheduling, and confirming bookings.
    • This vital role involves providing exceptional administrative support…
    • Process patient requests for appointments.
    • Ensure appointments are booked appropriately, following appointment templates and with the correct clinician.
    • Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions.
    • Welcome patients in person, directing them to the appropriate changing or…
    • Providing administrative support to clinical staff as required.
    • There may be an opportunity for a future permanent contract.
    • Enjoys working with people and building rapport.
    • Whether welcoming patients, answering telephone enquiries, responding to emails or helping manage the flow of…
    • The individual must also have the ability to work well under pressure and have the desire to provide a first class service for our patients and the clinical…
    • The successful candidate will require excellent organisational skills, demonstrate the ability to work independently and as part of a time, using their own…
    • Have prior experience of a reception role.
    • Dental receptionist: 1 year (preferred).
    • Accurately complete medical records as directed by the clinician/patient.

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Job Post Details

Dental Receptionist - job post

Malvern Hills Dental Care
Malvern WR14 1JB
From £13 an hour - Full-time

Job details

Pay

  • From £13 an hour

Job type

  • Full-time

Location

Malvern WR14 1JB

Full job description

We are seeking a full-time Dental Receptionist to join our busy NHS and Private Dental practice. This is an excellent opportunity to become part of a friendly, professional, and supportive team dedicated to providing outstanding patient care.

About the Role

The successful candidate will play a key role in the smooth day-to-day running of the practice, including:

  • Managing and maintaining clinicians' appointment diaries
  • Handling patient enquiries and correspondence by telephone and email
  • Welcoming patients and providing excellent customer service
  • Carrying out general administrative and reception duties as required

Working Hours

  • 37.75 hours per week
  • Monday to Thursday: Between 7:45am and 6:30pm (7.75 hours per day)
  • Friday: 7:45am – 4:30pm

Occasional Saturday shifts may be required:

  • Saturday: 8:45am – 2:30pm
  • Paid at an enhanced overtime rate

About You

  • Previous reception or customer service experience is desirable but not essential, as full training will be provided.
  • Excellent communication and interpersonal skills.
  • Strong computer skills are essential.
  • A professional, organised, and friendly approach to patient care.

If you are looking for a rewarding role within a welcoming and professional dental team, we would love to hear from you.

Job Type: Full-time

Pay: From £13.00 per hour

Experience:

  • Receptionist/Admin: 1 year (preferred)

Work Location: In person

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