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Medical Receptionist jobs in Herefordshire

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    • Maintaining and monitoring the practice appointment system making new and follow-up appointments.
    • Book, amend and cancel appointments, directing queries to the…
    • View all Wargrave House Surgery jobs - Hereford jobs - Receptionist jobs in Hereford
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GP Receptionist
Wargrave House Surgery
Hereford HR1 2JB
From £12.71 an hour
Part-time
Apply now

Job details

From £12.71 an hour
Free parking, On-site parking
Part-time
Monday to Friday
Hereford HR1 2JB

Full job description

Overview

Join Wargrave House Surgery GP practice as a welcoming and organised receptionist, helping patients access the support they need. You’ll be a key point of contact for patients and colleagues, handling enquiries with care and discretion.

Wargrave House Surgery is located in the centre of Hereford and provides primary medical care to people who also live in the town and its surrounding suburbs. There are approximately 8250 patients registered at the practice. The practice is managed by four partners, including a Paramedic. They are supported by three salaried GPs. The practice employs Paramedics and Practice Nurses who carry out reviews of patients with long term conditions such as, diabetes, asthma and hypertension. They also provide cervical screening and contraceptive advice. There are three Health Care Assistants who carry out duties such as, phlebotomy, health checks and flu vaccinations. The practice is open Monday to Friday from 8:00am – 6:30pm.

Recruitment Hours : Monday - Thursday 2:30pm to 6:30pm

Responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to;

  • Welcome patients in person and manage incoming telephone enquiries.
  • Maintaining and monitoring the practice appointment system making new and follow-up appointments.
  • Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.
  • Signpost patients to the correct service using our care navigation process.
  • Book, amend and cancel appointments, directing queries to the appropriate team member.
  • Maintain accurate patient records and handle information confidentially.

Skills

  • Strong organisation, attention to detail and clear communication.
  • A friendly, professional manner and confidence dealing with sensitive enquiries.

Pay: From £12.71 per hour

Expected hours: 16.0 per week

Benefits:

  • Free parking
  • On-site parking

Work Location: In person

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