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Medical Receptionist jobs in Hertfordshire

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    • Liaising with clinical teams, using the computerised clinical system and a high volume of call handling are an every day part of the job.
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    • To manage the booking of designated follow up clinics and ensure that these are booked efficiently and that any booking issues are raised immediately with…
    • View all Bedfordshire Hospitals NHS Foundation Trust jobs - Luton jobs - Call Center Representative jobs in Luton
    • Salary Search: Outpatient Clinic Receptionist/Call Centre Clerk salaries in Luton
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    • Answering any queries or questions from patients.
    • Processing and distributing incoming and outgoing mail.
    • Expected hours: 18.0 – 30.0 per week.
    • Support administrative tasks such as data entry, scheduling appointments, and managing correspondence.
    • Liaise with reception Lead/ duty doctor in the case of…
    • Manage and organise patient documentation, including the collation, preparation, and electronic scanning of all paperwork into the hospital’s patient records…
    • Working closely with patients, consultants and clinical teams, you will help ensure appointments are coordinated effectively and patients receive a positive…
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    • Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms.
    • Customer service: 2 years (required).
    • Hours: 40 hours per week (Must be available on weekends on a rota system).
    • Manage the diary of clinicians, including appointments and meeting coordination.
    • Maintain and organise medical case notes appropriately.
    • Coordinate with medical staff to ensure availability and scheduling of services.
    • The successful candidate will contribute to the overall patient experience by…
    • Processing telephone requests for appointments, visits, and telephone consultations.
    • Processing patient inquiries and responding to questions.
    • Reception staff must not diagnose medical conditions, provide clinical advice or make decisions requiring clinical judgement.
    • Expected hours: 22.0 per week.
    • Handling patient enquiries and supporting them through their journey.
    • Managing appointments and keeping the diary running smoothly.
    • On occasions, you must be able to handle irate callers, be able to calm them down and help to resolve their issues.
    • You must be customer focused.
    • Clinical Receptionist: 2 years (required).
    • Creating a seamless experience for every client.
    • Job Types: Full-time, Permanent.

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Job Post Details

Medical Receptionist
King George & Manor House Surgeries
Stevenage
£12.71 an hour
Part-time
Apply now

Job details

£12.71 an hour
Company pension, On-site parking
Part-time
Overtime, Monday to Friday
Stevenage

Full job description

We are seeking one enthusiastic, capable patient-centred receptionists to join our team. SystmOne/General Practice experience desirable but not essential – full training provided for the right candidate. 26.25 hours per week – to cover space in our current Reception team rota we are looking for a Receptionists for Monday to Friday (5.25 hours per day). Must be willing to work from main practice and branch surgery (both in Stevenage). Shifts will vary – mornings/afternoons per week on rota basis covering opening hours of 8am-6.30pm. Holiday/sickness overtime available, flexibility to cover colleagues and maintain service as per surgery needs is essential.

Our Receptionists are the face of our practice and the main point of contact for our patients. The ability to multitask in a fast paced environment whilst maintaining a high level of compassion and professionalism is vital. Liaising with clinical teams, using the computerised clinical system and a high volume of call handling are an every day part of the job.

Work remotely

  • No

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Expected hours: 26.25 per week

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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