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    • Liaising with clinical teams, using the computerised clinical system and a high volume of call handling are an every day part of the job.
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    • Working closely with clinical and administrative colleagues, you'll help ensure every customer interaction is positive and seamless.
    • Coordinate patient appointments and ensure timely follow-up on care plans.
    • Excellent communication skills, both written and verbal, with a focus on customer…
    • Acting as a first point of contact with patients to book appointments, answer queries and take messages for Consultants.
    • 40 hours per week (Monday to Friday).
    • Handling patient enquiries and supporting them through their journey.
    • Managing appointments and keeping the diary running smoothly.
    • Supporting our clinical team with basic laboratory preparation tasks when needed.
    • Managing appointment scheduling and keeping our diary running smoothly.
    • Booking, amending and cancelling appointments using the clinical system.
    • Managing incoming clinical correspondence, hospital letters and discharge summaries.
    • Review medical information and clinical evidence.
    • Still want to use your clinical expertise — just not the nights, weekends, long shifts and pressures of…
    • Have strong communication and people skills.
    • Turning diary gaps and enquiries into booked appointments.
    • Liaising with clinicians to ensure smooth patient…
    • Scheduling all appointments with the appropriate provider using the booking system.
    • Checking of the priority list regularly to see if any requests can be…
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Medical Receptionist
King George & Manor House Surgeries
Stevenage
£12.71 an hour
Part-time
Apply now

Job details

£12.71 an hour
Company pension, On-site parking
Part-time
Overtime, Monday to Friday
Stevenage

Full job description

We are seeking one enthusiastic, capable patient-centred receptionists to join our team. SystmOne/General Practice experience desirable but not essential – full training provided for the right candidate. 26.25 hours per week – to cover space in our current Reception team rota we are looking for a Receptionists for Monday to Friday (5.25 hours per day). Must be willing to work from main practice and branch surgery (both in Stevenage). Shifts will vary – mornings/afternoons per week on rota basis covering opening hours of 8am-6.30pm. Holiday/sickness overtime available, flexibility to cover colleagues and maintain service as per surgery needs is essential.

Our Receptionists are the face of our practice and the main point of contact for our patients. The ability to multitask in a fast paced environment whilst maintaining a high level of compassion and professionalism is vital. Liaising with clinical teams, using the computerised clinical system and a high volume of call handling are an every day part of the job.

Work remotely

  • No

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Expected hours: 26.25 per week

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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