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Medical Receptionist jobs in Hounslow East Station

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    • Dental receptionist: 2 years (required).
    • Working closely with the clinical team to ensure the smooth running of the practice.
    • Acting as a first point of contact with patients to book appointments, answer queries and take messages for Consultants.
    • 40 hours per week (Monday to Friday).
    • Filing, photocopying and scanning, processing and issuing prescriptions, providing support to the whole practice team to ensure efficient and effective running…
    • Experience using an electronic patient record or clinical management system; Semble experience would be advantageous.
    • Managing incoming and outgoing post.
    • Your proactive approach and attention to detail will help facilitate efficient appointment scheduling, patient check-ins, and administrative support,…
    • Schedule patient appointments in accordance with the practice policies and keep records of all appointments and remind patients of their appointments as…
    • Familiarity with medical terminology is advantageous but not essential.
    • Manage incoming calls, directing them to the appropriate personnel or department.
    • Dental receptionist: 1 year (required).
    • The modern air conditioned practice utilises state of the art technology to offer our patients the very best in dental…
    • Record Keeping & Mileage Tracking: Maintain up-to-date electronic and handwritten records, record and monitor mileage, and ensure accidents and incidents are…
    • Coordinate appointments, diaries, cancellations, recalls and short-notice availability using Dentally.
    • Respond to new patient enquiries and help patients…
    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • Experience within a healthcare, pharmacy, medical administration or client services environment would be advantageous.
    • ∙ Good IT and technical ability.
    • We're looking for someone who is naturally positive, loves communicating with people, enjoys being creative, and takes pride in delivering exceptional service.
    • Ensure that people who call requesting appointments are placed on.
    • Monday-Friday with 2 shifts at 6.5 hours and 2 shifts at 12.75 hours.
    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.

People also searched:

receptionist
Dental Receptionist
323 Upper Richmond Road West, London SW14 8QR
£14.00 - £14.67 an hour
Full-time

Job details

£14.00 - £14.67 an hour
Employee discount, Company pension
Full-time
323 Upper Richmond Road West, London SW14 8QR

Full job description

Full-Time Dental Receptionist

Location: SW14 (East Sheen, Richmond)
Position: Full-Time, Permanent

About Us

We are a busy, long-established mixed dental practice in the heart of East Sheen, providing high-quality general and aesthetic dentistry. Our practice prides itself on delivering exceptional patient care in a friendly, professional, and supportive environment.

We are looking for an experienced and enthusiastic Dental Receptionist to join our team and become an integral part of our growing practice.

The Role

As the first point of contact for our patients, you will play a key role in ensuring an outstanding patient experience. The ideal candidate will be organised, professional, and able to thrive in a fast-paced environment.

Key Responsibilities

  • Responsible key holding position
  • Welcoming patients and creating a positive first impression of the practice.
  • Answering telephone and email enquiries promptly and professionally.
  • Managing appointment bookings, recalls, and clinicians' diaries.
  • Maintaining accurate and confidential patient records.
  • Processing payments and handling financial transactions.
  • Managing daily reception administration duties.
  • Assisting with patient queries and resolving concerns efficiently.
  • Handling complaints professionally and in accordance with practice procedures.
  • Opening and closing the practice and acting as a key holder when required.
  • Working closely with the clinical team to ensure the smooth running of the practice.

Working Hours

Monday, Tuesday, Wednesday & Friday: 7:30/8:00am – 5:00/5:30pm
Thursday: 7:30/8:00am – 6:00/6:30pm
Alternate Saturdays: 8:30am – 1:30pm

We are Looking For:

  • Minimum of 2-3 years' experience in a dental reception or administrative role.
  • Previous experience using Dentally software is preferred.
  • Excellent communication and customer service skills.
  • Strong organisational and multitasking abilities.
  • Good working knowledge of Microsoft Word and Excel.
  • A professional, punctual, and positive attitude.
  • Ability to work independently and as part of a team.
  • A caring and compassionate approach towards patients.

What We Offer

  • Competitive salary, dependent on experience.
  • In-house training and ongoing professional development.
  • Company pension scheme.
  • Employee discounts.
  • Supportive and friendly working environment.
  • Opportunity to join a well-established and respected dental practice.

If you are passionate about patient care and enjoy working in a busy, professional environment, we would love to hear from you.

To apply, please send your CV and a brief covering email to dsharma@theparkdental.co.uk

Job Type: Full-time

Pay: £14.00-£14.67 per hour

Benefits:

  • Company pension
  • Employee discount

Ability to commute/relocate:

  • London SW14 8QR: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Will you be able to start early at 7.30am as it is a key holding position?

Experience:

  • Dental receptionist: 2 years (required)

Language:

  • Fluent English (required)

Work Location: In person

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