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Medical Receptionist jobs in Hounslow East Station

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    • It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics.
    • Salary - £27,000 plus Bonus*.
    • To call patients to book initial appointments, Theatre and arrange follow up appointments.
    • To answer incoming calls in a professional manner and providing an…
    • On occasions, you must be able to handle irate callers, be able to calm them down and help to resolve their issues.
    • You must be customer focused.
    • Modern, fully digital dental practice.
    • High-quality, patient-focused team culture.
    • Greet patients warmly and provide an exceptional first impression.
    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • This is a hands-on, patient-facing role where you will guide people through their longevity journey, from first contact through to treatment and beyond.
    • Previous experience in private healthcare, medical administration, patient coordination, dental practice, aesthetics, cosmetic surgery, dermatology, hospital…
    • Coordinate patient appointments and ensure timely follow-up on care plans.
    • Excellent communication skills, both written and verbal, with a focus on customer…
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and…
    • Support and potentially participate in aspects of clinical trial administration and coordination, gaining exposure to research activities.
    • Acting as a first point of contact with patients to book appointments, answer queries and take messages for Consultants.
    • 40 hours per week (Monday to Friday).
    • Liaise with clinical teams regarding investigations, admissions and appointments.
    • Manage Consultants' diaries, clinics and appointments.
    • Dental receptionist: 1 year (preferred).
    • 2 minute walk from Weybridge train station.
    • Liaising with patients on the phone and face to face when entering the…
    • Clinical Receptionist: 2 years (required).
    • Creating a seamless experience for every client.
    • Job Types: Full-time, Permanent.
    • Coordinate private appointments and treatment plans.
    • Dental receptionist: 1 years (required).
    • Dental receptionist: 1 year (required).

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Patient Advisor
Optical Express
·
3.1
Kingston upon Thames KT2
£27,000 - £30,000 a year
Full-time
Apply now

Job details

£27,000 - £30,000 a year
Annual leave, Employee assistance programme, Company pension
Full-time
Weekend availability
Kingston upon Thames KT2

Full job description

Job Title: Patient Advisor

Hours: Full time, 40 hours per week (must be flexible with weekends)

Location: London - Kingston

Salary - £27,000 plus Bonus

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

  • State of the art, modern working environments
  • 33 days annual leave*
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme
  • Access to a range of exclusive offers, discounts and rewards
  • Employee Assistance Programme and Wellbeing Solutions/Support

It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations
  • Scanning patients eyes using state of the art equipment as part of a full health check
  • Assisting patients to complete health questionnaires
  • Introducing patients to their optometrist
  • Scheduling treatment dates
  • Discussing finance options
  • Accurately maintaining patient records

Are you our ideal candidate? The answer is yes if you:

  • Have a passion for providing world-class customer service
  • Possess strong organisational skills
  • Can communicate clearly and articulately with a diverse range of people
  • Are motivated and driven to succeed

If you believe you have the right skills and attributes for this role, we would love to hear from you.

INDP

Job Type: Full-time

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

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