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Medical Receptionist jobs in Hounslow TW6

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    • Handle incoming calls and respond to patient inquiries regarding services, appointments, and insurance coverage.
    • Assist management with social media plans.
    • Flexibility: Able to work 37–40 hours per week on a rota, including 1–2 Saturdays (with compensatory days off in the week—maximum 5-day week).
    • Working closely with the clinical team to ensure the smooth running of the practice.
    • Minimum of 2-3 years' experience in a dental reception or administrative…
    • Efficient diary management and appointments booking.
    • Dental receptionist: 2 years (required).
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    • A school leaver or someone new to the health and social care sector, eager to learn and grow within primary care.
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    • About the Role*As a Medical Secretary, you will provide comprehensive administrative support…
    • Good customer service & communication skills essential to manage patients, co-ordinate appointments & manage treatment plans.
    • Job Types: Full-time, Part-time.
    • This role offers an excellent opportunity to support a dynamic clinical team, deliver exceptional patient care, and ensure the smooth and efficient running of…
    • You'll work closely with our clinical team to ensure every patient feels informed, supported, and confident in their care decisions — whether they're…
    • Liaising with dentists, nurses and clinicians to ensure smooth daily operations.
    • Dental receptionist: 1 year (required).
    • Innovative team structure including 8 Partners, 14 Salaried GPs, Paramedic Practitioners, Nurse Practitioners, MSK Practitioners, Clinical Pharmacist and…
    • Patient Liaison: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
    • This is a varied role requiring excellent communication skills, attention to detail, initiative and the ability to manage multiple tasks in a busy clinical…
    • Receiving patients at the front desk by greeting, welcoming, directing and announcing them appropriately.
    • Answering screening and forwarding incoming phone…

Job Post Details

Dental Receptionist - job post

The Wraysbury Clinic
45 Station Road, Wraysbury TW19 5ND
£13 - £15 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 11 days.

Job details

Pay

  • £13 - £15 an hour

Job type

  • Permanent
  • Full-time

Location

45 Station Road, Wraysbury TW19 5ND

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • On-site parking

Full job description

Job Overview
We are seeking a friendly and organised Dental Receptionist (dental experience not essential as training is provided) to join our beautiful FULLY PRIVATE cosmetic/implant dental practice. The ideal candidate will have excellent customer service skills and be comfortable with the demands of a busy dental clinic.

Private dental experience or working in high end concierge desirable .

You will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring the smooth operation of our practice and maintaining a welcoming environment for all visitors.

Duties

  • Greet patients warmly as they arrive at the practice and assist them with check-in procedures.
  • Schedule and confirm appointments, ensuring optimal use of the dentist's time.
  • Manage patient records, including updating personal information and treatment histories accurately.
  • Handle incoming calls and respond to patient inquiries regarding services, appointments, and insurance coverage.
  • Process payments and manage billing inquiries with professionalism and accuracy.
  • Maintain a clean and organised reception area, ensuring all materials are stocked and readily available.
  • Collaborate with dental staff to ensure seamless patient flow throughout the practice.
  • Assist with administrative tasks as needed, including filing, data entry, and correspondence.
  • Assist management with social media plans
  • Manage dental lab work
  • Contact new patients
  • There is scope to progress into a Treatment Coordinator role

Requirements

  • Experience in a customer facing administrative role (dental or high end concierge)
  • Strong organisational skills with attention to detail to manage multiple tasks effectively.
  • Excellent communication skills, both verbal and written, to interact positively with patients and team members.
  • Proficiency in using office software and equipment; familiarity with Dentally software is an advantage (training will be provided).
  • Understanding of CQC requirements is desired but not essential
  • Ability to work well under pressure in a fast-paced environment while maintaining a calm demeanour.
  • A compassionate approach towards patients, demonstrating empathy and understanding of their needs.

If you are passionate about providing excellent customer service in a dental environment and meet the above requirements, we encourage you to apply for this rewarding position as a Dental Receptionist

Job Types: Full-time, Permanent

Pay: £13.00-£15.00 per hour

Expected hours: 38.0 per week

Benefits:

  • Company pension
  • Employee discount
  • On-site parking

Work Location: In person

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