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Medical Receptionist jobs in Ilford

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    • Minimum 2 years’ experience as a dental receptionist.
    • With more 2 years of experience working as a receptionist in a dental practice.*.
    • Team collaboration — Liaise closely with our clinical team to ensure smooth patient flow and a great experience for everyone.
    • £14.00-£15.00 per hour.
    • Each weekday during working hours, there is at least one ENT specialist present in clinic allowing same day appointments to patients who need to see a…
    • Good customer service & communication skills essential to manage patients, co-ordinate appointments & manage treatment plans.
    • Job Types: Full-time, Part-time.
    • Using computer systems to maintain records of appointments, financial transactions and other administrative duties.
    • Adequate knowledge of IT systems (required).
  • View similar jobs with this employer
    • B) Setting up equipment and paperwork ready for the arrival of both Doctors and patients.
    • D) To answer enquiries, ensuring that these are dealt with promptly,…
    • Manage appointment scheduling, cancellations, and reminders efficiently using practice management software (SOE).
    • Dental reception: 1 year (preferred).
    • You’ll handle day-to-day reception duties, bookings, prescriptions, and general admin - plus occasional scanning and clinical coding cover.
    • This role offers an excellent opportunity to support a dynamic clinical team, deliver exceptional patient care, and ensure the smooth and efficient running of…
    • Arrange patient charts for next day appointments.
    • Move patients through appointments as scheduled.
    • Enter all relevant patient information into data system.
    • Front-of -house reception duties, including welcoming patients, scheduling appointments, taking payments and handling enquiries.
    • Manage appointments, bookings, cancellations, and scheduling efficiently.
    • You will thrive in a luxury healthcare environment, possess excellent attention to…
    • Receiving patients at the front desk by greeting, welcoming, directing and announcing them appropriately.
    • Answering screening and forwarding incoming phone…
  • View similar jobs with this employer
    • Manage appointment scheduling efficiently using IT systems, ensuring optimal utilisation of the practice’s timetable.
    • Support and potentially participate in aspects of clinical trial administration and coordination, gaining exposure to research activities.

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Job Post Details

Dental Receptionist - job post

Smile4U
Kidbrooke
£30,000 - £31,000 a year - Permanent, Full-time

Job details

Pay

  • £30,000 - £31,000 a year

Job type

  • Permanent
  • Full-time

Location

Kidbrooke

Benefits

Pulled from the full job description

  • Company pension

Full job description

Job description: Dental Receptionist

Location: Kidbrooke SE9 London

Pay: £30,000.00 - £31,000.00 per year

Please only apply for this role if you have dental experience
With more 2 years of experience working as a receptionist in a dental practice.

We are looking for a strong, organised, and confident Dental Receptionist to take ownership of front-of-house operations at our established Kidbrooke practice, part of the growing Smile 4 U Dental Group.

This role is ideal for someone who enjoys responsibility, thrives in a structured environment, and wants their experience, judgement, and professionalism to be respected and valued.

Why This Role Is Different

  • Direct line of communication with the Practice Manager and Dentists
  • Clear structure, expectations, and decision-making pathways
  • Opportunity to influence systems, workflows, and patient experience
  • Stable practice with long-term growth plans

Your Role & Impact

You will help lead, manage, and elevate the reception function by:

  • Owning day-to-day front-of-house operations
  • Supporting the dentists and hygienists with confidence
  • Optimising appointment diaries for NHS and private dentistry
  • Delivering an outstanding patient journey from first contact to follow-up
  • Handling patient queries and escalations calmly and professionally
  • Working closely with clinicians,TCO and management to ensure smooth workflows
  • Ensuring compliance with practice policies, GDPR, and NHS requirements
  • Embracing and implementing improvements, systems, and change

What We’re Looking For

Essential:

  • Minimum 2 years’ experience as a dental receptionist
  • Strong understanding of NHS and private dental workflows
  • Confident using dental software (SOE, CareStack) and Boxely CRM
  • Excellent communication, organisation, and leadership skills
  • Professional, reliable, and solutions-focused
  • Open to feedback and committed to continuous improvement

Who Will Thrive in This Role

  • Someone who leads by example and remains calm under pressure
  • Comfortable working within clear management structures
  • Able to separate personal feelings from professional responsibilities
  • Takes pride in running an efficient, high-performing reception

What We Offer

  • Supportive leadership and clear expectations
  • A respected senior position within the practice
  • Opportunity to grow with a multi-practice dental group

Company Overview

Smile 4 U Group is a growing, patient-focused dental group with multiple practices across London and South East London. We are committed to providing high-quality general and cosmetic dentistry in a friendly, modern, and supportive environment. Our team is dedicated to continuous learning, excellent patient care, and fostering a positive workplace culture where everyone can grow and succeed.

How to Apply

Please apply with:

  • Your CV

Job Types: Full-time, Permanent

Benefits:

  • Company pension

· Work Location: In person

Pay: £30,000.00-£31,000.00 per year

Experience:

  • Dental Receptioist: 2 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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