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Medical Receptionist jobs in Ilford IG5

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    • An industry leading salary plus excellent bonus potential.
    • Confidently relaying patient information to the optometrist to ensure a smooth patient journey.
    • Work closely with the clinical and administrative teams to ensure the smooth running of the practice.
    • Dental receptionist: 1 year (required).
    • Dental receptionist: 1 year (required).
    • The modern air conditioned practice utilises state of the art technology to offer our patients the very best in dental…
    • 37.5 Hours per week: The successful candidate will need to be very flexible and be able to work different shifts, including helping to cover when needed for…
    • The ability to type medical reports and letters with a good understanding of medical terminology.
    • Excellent communication skills both written and verbal for…
    • Patient Liaison: Support patients face to face during their in-clinic sessions to book surgery, and follow up with patients by phone after their consultation…
    • Dental receptionist: 2 years (required).
    • Candidates with relevant general medical or healthcare reception experience may also be considered.
    • Coordinate with clinicians and colleagues to ensure efficient scheduling and a smooth patient journey.
    • Use Software of Excellence (EXACT) confidently to manage…
    • Coordinate private appointments and treatment plans.
    • Dental receptionist: 1 years (required).
    • Dental receptionist: 1 year (required).
    • Record Keeping & Mileage Tracking: Maintain up-to-date electronic and handwritten records, record and monitor mileage, and ensure accidents and incidents are…
    • Clinical Receptionist: 2 years (required).
    • Creating a seamless experience for every client.
    • Job Types: Full-time, Permanent.
    • On occasions, you must be able to handle irate callers, be able to calm them down and help to resolve their issues.
    • You must be customer focused.
    • Managing appointments and ensuring patients book their next appointment before leaving.
    • Dental receptionist: 1 year (preferred).
    • Liaising with clinical teams, using the computerised clinical system and a high volume of call handling are an every day part of the job.
  • View similar jobs with this employer
    • Full-time and part-time, permanent positions.
    • Modern, fully digital dental practice.
    • High-quality, patient-focused team culture.

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Job Post Details

Patient Advisor
Optical Express
·
3.1
Chelmsford CM1
£27,000 a year
Permanent, Full-time
Apply now

Job details

£27,000 a year
Annual leave, Company pension
Permanent, Full-time
Weekend availability
Chelmsford CM1

Full job description

Job Title – Patient Advisor

Location – Chelmsford

Hours – Full time, 40 hours per week (must be flexible working weekends)

Salary – £27,000 per annum, bonus & benefits, full training will be given

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

  • An industry leading salary plus excellent bonus potential
  • State of the art, modern working environments
  • 33 days’ annual leave per annum*
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.

Your day to day responsibilities may vary however a typical day will involve the following duties:

  • Building a strong relationship with our patients
  • Performing diagnostic eye scans (full training will be provided)
  • Confidently relaying patient information to the optometrist to ensure a smooth patient journey
  • Maintaining patient records with accurate and up to date information
  • Arranging affordable finance options to suit each individual patient
  • Schedule patients’ consultations and surgeries with our optometrists and surgeons

The successful candidate will:

  • Be driven and passionate with a willingness to succeed
  • Have excellent written and verbal communication skills
  • Be able to demonstrate strong negotiation skills
  • Be self-motivated to work with and without supervision
  • Possess strong organisational skills
  • Be commercially aware whilst providing world-class customer service

If you believe you have the right skills and attributes for this role, we would love to hear from you.

INDP

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Work Location: In person

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