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    • Approve electronic bookings received via the relevant system and update any booking received via email.
    • Maths, English GCSE at grades A to C or equivalent…
    • Communicating with staff and answering any queries regarding rota's.
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    • This is a multi-skilled role, the candidate should be confident in making appointments, dealing with prescription requests, answering telephones, assisting…
    • Ensure that the correct appointments are booked at all times and that patient records are checked to ensure incorrect or missing information or overdue /…
    • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • Managing appointments, cancellations and rescheduling.
    • Using Dentally confidently to manage patient records and appointments.
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    • Medical Secretary: 1 year (required).
    • Report any problems/concerns to the clinician and ensure that follow up action is taken to resolve such matters.
    • This role will be 4 full days Tuesday - Friday.
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    • Book, amend and cancel appointments in accordance with practice policies and local access procedures.
    • The role involves managing telephone, face-to-face and…
    • Duties can include but are not limited to welcoming patients and also to assist with total triage requirements, whilst supporting the team with patient…
    • The role includes managing appointments and patient requests, taking and passing on messages, processing repeat-prescription requests, handling correspondence…
    • They will ensure that duties are completed accurately and promptly, provide practical support and training to staff, respond confidently to queries and help…
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Job Post Details

Circle Health Group logo

Patient Administrator - job post

Circle Health Group
3.4 out of 5 stars
Bolton
£24,947 a year - Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £24,947 a year

Job type

  • Permanent
  • Full-time

Location

Bolton

Benefits

Pulled from the full job description

  • Employee discount
  • Life insurance
  • Company pension
  • Private medical insurance

Full job description

  • Closing date20/09/2026
  • HoursFull time
  • Role TypePermanent
Location(s)
Beaumont Hospital - Bolton

Overview

Patient Administrator

Beaumont Hospital
37.5 Hours & Permanent
Salary: £24,947.00 per year

Beaumont Hospital in Bolton Is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

  • Contribute to the smooth running of the patient administrative process throughout the patient journey.

  • Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.

  • Ensure All patient queries are dealt with efficiently and professionally.

  • To manage all incoming and outgoing mail.

  • Approve electronic bookings received via the relevant system and update any booking received via email.

  • Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.

  • You comply with all relevant mandatory training.

Applicants should meet the following criteria:

  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence

  • Proficient in the use of a PC, including the use of software and systems

  • Basic financial awareness

  • Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

  • 25 days holiday per year + bank holidays, increasing to 30 days with service

  • Private Pension Scheme

  • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions

  • Friends & Family Hospital Discounts

  • Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay

  • Non-contributory life insurance

  • Staff engagement hub with access to discounts and extensive rewards and voluntary benefits

  • Access to resources, tools and services to support your wellbeing

  • Employee recognition programmes

  • Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.


We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

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