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Medical Receptionist jobs in Lancashire

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    • Input and retrieve data from the clinical system as required.
    • Flexibility between the hours of 08:00-18:30 is essential, with the expectation to cover sickness…
    • View all The Dale Medical Practice jobs - Rochdale jobs - Receptionist/Administrative Assistant jobs in Rochdale
    • Salary Search: Receptionist/Administration salaries in Rochdale
    • Schedule and confirm appointments, ensuring optimal use of the dentist's time.
    • Process payments and manage billing inquiries with accuracy.
    • Welcoming and assisting patients both face‑to‑face, over the phone or using our online triage system.
    • Familiarity with EMIS Web or similar clinical systems.
    • Ensure that the correct appointments are booked at all times and that patient records are checked to ensure incorrect or missing information or overdue /…
    • Scan clinical data onto patient’s medical record in line with current scanning procedure.
    • Enter requests for home visits into appropriate documentation…
    • Answer incoming phone calls promptly, directing inquiries and scheduling appointments efficiently.
    • Schedule appointments, manage patient registrations, and…
    • Answer phone calls, providing information, scheduling appointments, and addressing inquiries.
    • As the first point of contact, you will handle patient…
    • The role combines reception, customer service, administration, and patient signposting to improve access to care while supporting the clinical team.
    • * Greeting customers as they enter.
    • * Ensure the clinic is clean and presentable at all times.
    • Medical Receptionist: 1 year (preferred).
    • Determine accuracy of both hospital and GP prescriptions with regard to medication.
    • The Medicines Co-ordinator will take a central role in reviewing, improving,…
    • The HCA will ensure accurate clinical coding in EMIS Web, maintain infection control and CQC standards, and support QOF/LES achievement through accurate…
    • Book, amend and cancel appointments in accordance with practice policies and local access procedures.
    • The role involves managing telephone, face-to-face and…
    • Previous NHS administrative experience, including the use of medical terminology essential.
    • Willingness to undertake ongoing training to understand medical…
    • Duties can include but are not limited to welcoming patients and also to assist with total triage requirements, whilst supporting the team with patient…
    • We are seeking to recruit a dynamic receptionist who is able to provide first class customer service for our patients, and work within our experienced and…

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Job Post Details

Receptionist/Administration - job post

The Dale Medical Practice
Rochdale OL11 1DN
£13.10 an hour - Temporary, Part-time

Job details

Pay

  • £13.10 an hour

Job type

  • Temporary
  • Part-time

Shift and schedule

  • Monday to Friday

Location

Rochdale OL11 1DN

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Company pension
  • Health & wellbeing programme
  • Company events

Full job description

Patient Advisor (reception/administration)

Job overview

We have an exciting opportunity for an enthusiastic and self-motivated individual to join our well- established and friendly Practice.

The successful candidate will be responsible for maintaining a high level of quality reception and administration duties and should be able to demonstrate good organisational and communication skills. This should complement a can-do attitude and strong ability to work under pressure to meet deadlines and work as a part of a team.

Post offered is for 24 hours per week, Monday-Friday on a rota basis. Flexibility between the hours of 08:00-18:30 is essential, with the expectation to cover sickness and holiday absences when required.

About us

We are a small and friendly team, managing a list size of approximately 2,400 patients, with a ‘Good’ CQC rating.

We use clinical systems EMISweb and Docman10.

Job description

Job responsibilities

Core responsibilities of the role:

  • To provide a quality reception service
  • Input and retrieve data from the clinical system as required
  • Assist with the distribution of information and correspondence
  • Assist with repeat prescriptions
  • Assist with service provision monitoring
  • Scanning and coding
  • Assist with referrals
  • Assist with records movement
  • Stock monitoring
  • Clinic management
  • Liaise with a wide range of staff, patients and visitors
  • First point of contact for patient complaints and queries
  • Compliance with all Practice policies and procedures

-This list is intended as a guide and is not exhaustive-

This postholder will also uphold the Practice’s protocols and policies, carrying out their role with compassion and professionalism.

This role will support the wider team with:

  • Admin audits
  • Participation in shared learning across the Practice
  • Participation in local initiatives to enhance patient care

Person Specification

Motivation

Essential

  • Team Player
  • Flexible and Adaptable
  • Interested in learning new skills and taking on challenges
  • Ability to work in a changing environment
  • Ability to use own judgement, resourcefulness, and local knowledge to respond to queries
  • Focus on providing a quality service
  • Adherence to strict confidentiality

Knowledge and Skills

Essential

  • Good interpersonal and communication skills
  • Good organisational skills
  • Good IT skills
  • Ability to take initiative

Experience

Desirable

  • Experience of working within General Practice
  • Experience of using EmisWeb

Job Type: Part-time

Pay: £13.10 per hour

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • Sick pay

Ability to commute/relocate:

  • Rochdale OL11 1DN: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person

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