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Medical Receptionist jobs in Leeds LS4

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    • Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.
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    • Make/cancel appointments for patients, clinical staff and other members of the health care team on the clinical system.
    • Participate in audit where appropriate.
    • Responsibility for helping people with non-medical problems.
    • Handle general enquiries and make new and follow-up appointments.
    • The shift pattern is as follows;
    • Supporting the smooth running of clinics, including managing appointments and patient records.
    • Handling dispensing tasks, adjustments, and aftercare to ensure a…
    • Using a variety of systems to quickly find information and offer solutions to our patients.
    • We offer full on-going training to use the and understand the…
    • Answering day-to-day queries, assisting with booking their pre & post appointments and any general queries they may have.
    • Customer service: 2 years (required).
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    • As a Front of House team member, you’ll be responsible for the smooth running of reception and supporting the patient journey from arrival through to departure.
    • The candidate must be well motivated and flexible.
    • Hourly rate £12.71 - Currently being reviewed.
    • Receive, assist and direct patients in accessing the…
    • View all Kirkstall Lane Medical Centre jobs - Leeds jobs
    • Salary Search: Medical Receptionist salaries in Leeds
    • Managing appointments and responding to patient enquiries.
    • Supporting the administrative and clinical teams with general duties.
    • Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.
    • You’ll be the first point of contact for patients, ensuring smooth daily operations from booking appointments to following up on treatment plans.
    • The ability to communicate confidently and effectively with a wide range of people.
    • Manage patient and client bookings using our Cliniko booking system.
    • Supporting clinicians with the smooth running of appointments.
    • Booking, cancelling and rearranging appointments.
    • Preparing and maintaining clinical areas.
    • Booking, cancelling and rearranging patient appointments efficiently.
    • Providing information to patients regarding appointments, treatment and practice…
    • Communicating with patients concerning their appointments and treatment, deals with enquiries from relatives and the public.

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Patient Advisor / Treatment Assistant
Optimax Clinics Limited
·
3.6
Leeds
£26,436.80 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£26,436.80 a year

Job type

Full-time

Benefits

Pulled from the full job description
Annual leave
Employee discount
Sick pay
Bereavement leave
Company pension
Private medical insurance
Health & wellbeing programme

Full job description

This is a friendly organisation, committed to outstanding customer service and exceptional patient care.

Rewards for Patient Advisor/Treatment Assistant:

· Competitive salary

· Continuous training and development programme

· Annual salary reviews

· Quarterly bonus scheme

· Annual Leave FTE: 20 days annual leave plus 8 bank holidays (28 days FTE), rising to 25 days annual leave after one full calendar year (33 days FTE). This will be pro-rated according to the part time contracted hours.

· One day paid Birthday Leave.

· Health and wellbeing cover for you and your family

· Staff discounts on treatments (subject to suitability assessment)

The UK’s market leader in Refractive Eye Surgery is keen to recruit for a full time post and we are looking for an enthusiastic, well-presented Patient Advisor/Treatment Assistant with strong interpersonal and communication skills for their Private Eye Clinic in Leeds.

This is a multi-functional, varied and rewarding role that will allow the right candidate to develop valuable skills within patient care and customer service as well as the opportunity to work alongside the Doctor within the treatment room. We particularly welcome applications from individuals with experience in similar healthcare roles, as well as hospitality, hotels, front-of-house, or guest services, where delivering an excellent client experience is key. Transferable skills such as professionalism, empathy, attention to detail, and communication are highly valued.

In return, you will be working within a comfortable, state-of-the-art clinic, alongside a team of dedicated and friendly colleagues whose primary focus is to deliver the very highest standards of patient care and clinical excellence.

To provide a full and dedicated service to our valued patients, flexibility with working hours and days is required, with Saturdays as part of the week.

Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.

You will be fully inducted into the Company through a detailed and comprehensive training programme. While previous experience in a similar healthcare role would be advantageous, it is not essential, and candidates from customer-focused sectors such as hospitality and hotels are strongly encouraged to apply.

Due to the expected high volume of applications, please note that only successful candidates will be contacted.

Pay: £26,436.80 per year

Benefits:

  • Bereavement leave
  • Company pension
  • Employee discount
  • Free flu jabs
  • Health & wellbeing programme
  • Private medical insurance
  • Sick pay

Work Location: In person

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