Medical Receptionist jobs in London NW8

The Park Dental Clinic | East Sheen, Richmond | £14-14.67 per annum, depending on experience

About Us

Are you an organised, friendly and professional receptionist who enjoys working with people?

The Park Dental Clinic is an established family dental practice in East Sheen, serving our local community for over 50 years. We provide both NHS and private dental care and pride ourselves on delivering a welcoming and professional experience for our patients.

We are looking for a reliable and personable Dental Receptionist to join our team. This is an important role at the heart of the practice, helping patients feel welcome while ensuring the reception area runs smoothly and efficiently.

About the role

Your responsibilities will include:

• Welcoming patients and providing a friendly, professional reception service.
• Managing appointments, telephone enquiries and patient communications.
• Supporting appointment scheduling and maintaining accurate patient records.
• Handling patient enquiries relating to NHS and private dental treatment.
• Supporting the clinical team and coordinating with colleagues to keep the practice running efficiently.
• Processing payments and carrying out general reception and administrative duties.
• Maintaining patient confidentiality and following practice procedures.

We are particularly interested in candidates who have:

• Previous 2-3 Years dental reception experience, ideally in an NHS and private practice.
• Previous experience using Dental software is preferred but not essential.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• A professional, punctual, and positive attitude.
• A confident and professional telephone manner.
• Good working knowledge of Microsoft Word and Excel.
• A dependable, proactive approach and the ability to work effectively as part of a team.

Candidates with relevant general medical or healthcare reception experience may also be considered.

An essential requirement is the ability to arrive reliably for a 7:30 am start.

Working Hours - Shared Rota with Reception Team

Monday, Tuesday, Wednesday & Friday: 7:30/8:00am – 5:00/5:30pm
Thursday: 7:30/8:00am – 6:00/6:30pm
Alternate Saturdays: 8:30am – 1:30pm

What We Offer

• Competitive salary, dependent on experience.
• In-house training and ongoing professional development.
• Company pension scheme.
• Employee discounts.
• Supportive and friendly working environment.
• Opportunity to join a well-established and respected dental practice.

If you are passionate about patient care and enjoy working in a busy, professional environment, we would love to hear from you.

To apply, please send your CV and a brief covering email to dsharma@theparkdental.co.uk

Job Type: Full-time

Pay: £14.00-£14.67 per hour

Expected hours: No more than 43.5 per week

Benefits:

• Company pension
• Employee discount

Ability to commute/relocate:

• London SW14 8QR: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Will you be able to start early at 7.30am as it is a key holding position?

Experience:

• Dental receptionist: 2 years (required)

Language:

• Fluent English (required)

Work Location: In person