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Medical Receptionist jobs in London W5

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    • Working closely with the clinical team to ensure the smooth running of the practice.
    • Minimum of 2-3 years' experience in a dental reception or administrative…
    • Arrange patient charts for next day appointments.
    • Your role will include reassuring nervous patients, making conversation with patients and making them feel…
    • Each weekday during working hours, there is at least one ENT specialist present in clinic allowing same day appointments to patients who need to see a…
    • You would be the face and voice of the Practice, assisting our patients in accessing appointments along with other requests and ensuring their records are up to…
    • The successful candidate will be responsible for a variety of tasks, including but not limited to answering phones, scheduling appointments, filing documents,…
    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • Make appointments for hospital transport, ambulance and interpreters when required.
    • Ensure Team tasks in clinical system are promptly actioned.
    • GP Surgery | London NW4 | Immediate Start Duration 3 months*.
    • Welcoming patients and assisting with the check-in process.
    • Job Types: Part-time, Temporary.
    • We would ideally like someone who has worked within dentistry for some time and understands both the patient-facing and clinical sides of a dental practice.
    • Patient Liaison: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
    • The role will be primarily reception with very occasional sickness or holiday nursing cover.
    • Strong communication skills in English, both verbal and written, to…
    • Deal with patient queries on the telephone eg regarding referrals and appointments.
    • Action all message, visits and information for clinical staff as appropriate…
    • Coordinate patient appointments and ensure timely follow-up on care plans.
    • Excellent communication skills, both written and verbal, with a focus on customer…
    • Book appointments and procedures using the clinic’s booking system.
    • Arrange follow-up appointments and send confirmations/reminders.
    • Good customer service & communication skills essential to manage patients, co-ordinate appointments & manage treatment plans.
    • Job Types: Full-time, Part-time.

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Job Post Details

Dental Receptionist - job post

The Park Dental Clinic
323 Upper Richmond Road West, London SW14 8QR
£14.00 - £14.67 an hour - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £14.00 - £14.67 an hour

Job type

  • Full-time

Location

323 Upper Richmond Road West, London SW14 8QR

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension

Full job description

Full-Time Dental Receptionist

Location: SW14 (East Sheen, Richmond)
Position: Full-Time, Permanent

About Us

We are a busy, long-established mixed dental practice in the heart of East Sheen, providing high-quality general and aesthetic dentistry. Our practice prides itself on delivering exceptional patient care in a friendly, professional, and supportive environment.

We are looking for an experienced and enthusiastic Dental Receptionist to join our team and become an integral part of our growing practice.

The Role

As the first point of contact for our patients, you will play a key role in ensuring an outstanding patient experience. The ideal candidate will be organised, professional, and able to thrive in a fast-paced environment.

Key Responsibilities

  • Welcoming patients and creating a positive first impression of the practice.
  • Answering telephone and email enquiries promptly and professionally.
  • Managing appointment bookings, recalls, and clinicians' diaries.
  • Maintaining accurate and confidential patient records.
  • Processing payments and handling financial transactions.
  • Managing daily reception administration duties.
  • Assisting with patient queries and resolving concerns efficiently.
  • Handling complaints professionally and in accordance with practice procedures.
  • Opening and closing the practice and acting as a key holder when required.
  • Working closely with the clinical team to ensure the smooth running of the practice.

Working Hours

Monday, Tuesday, Wednesday & Friday: 7:30am – 5:00pm
Thursday: 7:30am – 6:00pm
One Saturday per month: 8:30am – 1:30pm

We are Looking For:

  • Minimum of 2-3 years' experience in a dental reception or administrative role.
  • Previous experience using Dentally software is preferred.
  • Excellent communication and customer service skills.
  • Strong organisational and multitasking abilities.
  • Good working knowledge of Microsoft Word and Excel.
  • A professional, punctual, and positive attitude.
  • Ability to work independently and as part of a team.
  • A caring and compassionate approach towards patients.

What We Offer

  • Competitive salary, dependent on experience.
  • In-house training and ongoing professional development.
  • Company pension scheme.
  • Employee discounts.
  • Supportive and friendly working environment.
  • Opportunity to join a well-established and respected dental practice.

If you are passionate about patient care and enjoy working in a busy, professional environment, we would love to hear from you.

To apply, please send your CV and a brief covering email to dsharma@theparkdental.co.uk

Job Type: Full-time

Pay: £14.00-£14.67 per hour

Benefits:

  • Company pension
  • Employee discount

Ability to commute/relocate:

  • London SW14 8QR: reliably commute or plan to relocate before starting work (required)

Experience:

  • Dental receptionist: 1 year (required)

Work Location: In person

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