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Medical Receptionist jobs in Manchester

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    • Experience in scheduling within a care environment is hugely advantageous.
    • Keep all client and Care Professional details up to date in the scheduling system.
    • FOH are on hand to assist with any day-to day incoming information within the clinic.
    • As Front of House (FOH) you are responsible for all persons coming through…
    • The position will include opening, sorting, scanning incoming mail, signposting requests, the timely actioning of emails and other forms of electronic…
    • Criminal Record Check: *A criminal record check will be conducted to ensure that individuals with certain convictions are not placed in positions that could…
    • Escalate issues and ensure follow‑up appointments meet NHS guidelines.
    • Handle inbound and outbound calls to schedule and manage patient appointments, working…
    • Schedule, confirm, and amend patient appointments efficiently.
    • The ideal candidate will have previous dental reception experience, strong communication skills,…
    • Medical Receptionist: 2 years (required).
    • Highly motivated and flexible in your approach to care delivery to ensure we maintain a high quality and safe service…
    • Booking appointments, sorting prescriptions, checking lists and contacting patients is a large part of this role with the addition of admin work such as…
    • Answering calls and dealing with all aspects of patient facing care including booking appointments, greeting, and directing patients.
    • Experienced candidates who have worked in General Practice, and used EMIS clinical system, is desirable, however full training will be provided.
    • Job Types: Full-time, Permanent.
    • Managing incoming hospital letters and correspondence.
    • This vital role involves supporting our clinical team by managing administrative tasks efficiently and…
    • Duties include working on a busy reception desk, answering telephones – booking appointments and dealing with queries from patients and other healthcare…
    • Book, amend, and cancel appointments in accordance with practice procedures.
    • Use EMIS Web and other clinical systems appropriately.
    • Our receptionist is the first person our clients see when they walk through our doors, so we are looking for someone with excellent customer service skills with…

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Job Post Details

Care Scheduler - job post

Home Instead Senior Care South Manchester/North Trafford
3.6 out of 5 stars
Chorlton cum Hardy
£28,000 - £30,000 a year - Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £28,000 - £30,000 a year

Job type

  • Full-time

Location

Chorlton cum Hardy

Benefits

Pulled from the full job description

  • Employee assistance programme

Full job description

Home Instead is the leader in specialised care, founded on personal experience we provide high quality care and companionship services for older people.

We are currently recruiting for someone to join our team as a Scheduler to perform a variety of duties in the coordination of scheduling service for clients in the South Manchester region. This is a newly created additional position working alongside our existing Scheduler to support the ongoing growth of the service, increasing our capacity to support more individuals to live well at home.

This role will be carried out on a full time basis at our Chorlton office, working Monday-Friday 8:30am - 4:30pm with additional out of hours working as part of an on-call rota.

We are offering a base salary of £28,000 - £30,000, as well as up to £4,200 year in addition to this for on-call duties.

Benefits:

  • 45p per mile for travel
  • Paid on-call
  • Up to £3,000 per year in our monthly bonus scheme
  • Birthday off work paid
  • Qualification & career progression opportunities
  • Access to Blue Light Card and Home Instead discounts
  • We pay for your enhanced DBS check
  • Employee Assistance Programme
  • Holiday purchase scheme

Responsibilities:

  • Create and manage efficient schedules for clients and Care Professionals, factoring in travel time, holidays, training, and cancellations.
  • Respond quickly to schedule changes and communicate with the team as needed.
  • Match Care Professionals to clients alongside the Client Services and Quality Teams, arranging introductions and ensuring continuity of care.
  • Maintain consistent schedules and small care teams to support client needs.
  • Build strong relationships with clients and Care Professionals for a positive experience.
  • Collaborate with the Care, Client Services, and Quality Teams to resource and schedule care packages promptly.
  • Keep all client and Care Professional details up to date in the scheduling system.
  • Complete Care Professional interviews, assessing their suitability to join our team.

Who We’re Looking For

  • Experience in scheduling within a care environment is hugely advantageous.
  • Confident with IT systems (Microsoft Office/Google Suite, CRM software) and quick to learn new tech.
  • Full driving licence and access to own vehicle.
  • Resilient, positive, and an excellent communicator.
  • Highly organised, calm under pressure, and detail-oriented.
  • Strong team player who builds rapport easily and works well independently.

Pay: £28,000.00-£30,000.00 per year

Licence/Certification:

  • driving licence plus your own vehicle (required)

Work Location: In person

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