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    • FOH are on hand to assist with any day-to day incoming information within the clinic.
    • As Front of House (FOH) you are responsible for all persons coming through…
    • It is essential however that the post-holder be flexible to work other shifts when required to cover annual and sickness leave.
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    • The candidate must have experience working in a busy, fast paced, challenging and pressurised environment and be capable of prioritising their workload.
    • Scheduling, rescheduling, or cancelling appointments as needed.
    • Scheduling follow-up appointments and providing telephonic reminders.
    • Reception duties (greeting patients, booking appointments, taking payments, answering calls).
    • Dental assisting: 2 years (required).
    • Team meals and days out.
    • Opportunity to gain experience in both clinical and administrative roles.
    • Schedule and manage appointments using dental practice software.
    • This is a front-facing, people-focused role combining reception, administration, and patient support.
    • Hours: *Approximately 20 hours per week, Monday -Friday…
    • Register new patients in a timely manner, educating them on the practice booking options.
    • Demonstrate an outgoing, friendly personality with a desire to meet…
    • The postholder will work closely with Site Coordinators, managers, the Hub, PTA and other clinical and non-clinical teams to ensure that work moves effectively…
    • Provide appropriate non-clinical information to patients, including information about appointments and practice services.
    • Care Navigation and Patient Support*.
    • Answer incoming calls and direct them to the appropriate staff member.
    • Greet visitors and direct them to the appropriate staff member.
    • Book patients into appropriate appointments for long-term condition reviews, core NHS contract work including smears and immunisations, and other clinical…
    • Provide patients with appropriate forms or paperwork prior to appointments where required.
    • Assist with booking, confirming and rescheduling occupational health…
    • Using multiple IT systems simultaneously to support clinical and administrative processes.
    • Providing a warm, professional, and empathetic first point of contact…

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BANK Front of House & Chaperone (Manchester)
MYA Cosmetic Surgery
Alderley Road, Wilmslow SK9 1RA
£13 an hour
Part-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£13 an hour

Job type

Part-time

Benefits

Pulled from the full job description
Annual leave
On-site parking

Full job description

MYA As a result of MYA's achievements to date we are looking at increasing our existing clinical teams. This is an amazing opportunity to join a fast growing and productive clinic within one of the UK's leading Cosmetic Surgery providers.

We are looking for a friendly, confident, highly organised, self-motivated person who has previous strong customer facing experience.

This is a BANK position, therefore a zero-hour contract. We're looking for someone to join our already established team to cover our surgeon and nurse diaries. We require 1-2 days a week, you must be available and fully flexible for these days and call upon our 'Bank Team' to cover these dates.

Purpose of the role:

As Front of House (FOH) you are responsible for all persons coming through the clinic doors ensuring they are managed appropriately, provided with all suitable information and passed to the appropriate clinic team member. FOH are on hand to assist with any day-to day incoming information within the clinic.

As a Chaperone you are an impartial observer present during our patients physical examination with the surgeon. Full training will of course be provided.

Both roles will often be privy to very confidential information and therefore must be able to work with sensitive information in a professional and confidential manner.

NB. There may be times when additional hours can be offered, to cover annual leave or absences.

HOW TO APPLY: If you feel this is the role for you, please visit our website directly and email us with your CV, picture and covering letter with "BANK FOH & Chaperone - Manchester" in the subject line. Successful applicants will then be contacted when the recruitment process begins for this position.

Job Type: Part-time

Pay: £13.00 per hour

Benefits:

  • On-site parking

Work Location: In person

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