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Medical Receptionist jobs in Manchester

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    • FOH are on hand to assist with any day-to day incoming information within the clinic.
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    • Escalate issues and ensure follow‑up appointments meet NHS guidelines.
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    • Taking payments and booking follow up appointments using a clinic management software program.
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    • We aim to provide the highest quality of dental care and therefore ensure our staff have access to a very high standard of materials and equipment.
    • Book appointments for patients with the clinical team and other services using the clinical system in place.
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    • Process personal, telephone and e-requests for appointments.
    • Support all clinical staff with general tasks as requested.
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    • Process payments, handle invoicing or basic billing (if required) and ensure smooth patient check-in/check-out.
    • Position: Full-time Dental Receptionist.
    • Ensure that the correct appointments are booked at all times and that patient records are checked to ensure incorrect or missing information or overdue /…

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Job Post Details

Dental Receptionist - job post

Poynton Dental Clinic
Stockport SK12 1LA
From £12.71 an hour - Part-time, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Full-time

Location

Stockport SK12 1LA

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Free parking
  • On-site parking

Full job description

About Us

We are a friendly, professional dental practice committed to delivering excellent patient care. We are looking for an experienced Dental Receptionist to join our team. The ideal candidate will have previous dental reception experience, strong communication skills, and the ability to work efficiently in a busy clinical environment.

Key Responsibilities

  • Greet patients warmly and provide a professional, welcoming atmosphere
  • Manage the reception desk, responding to enquiries via phone, email, and in person
  • Schedule, confirm, and amend patient appointments efficiently
  • Process new patient registrations and maintain accurate dental records
  • Handle payments, issue receipts, and complete day-end financial reconciliation
  • Work collaboratively with dentists and dental nurses to maintain smooth patient flow
  • Manage NHS and private referrals, recalls, and appointment reminders
  • Ensure compliance with GDPR and confidentiality policies
  • Perform general administrative duties as required
  • Maintain a clean, organised, and professional reception area

Requirements

  • Previous experience working in a dental practice is essential
  • Strong communication and customer-service skills
  • Confident using dental practice management software (SOE, Dentally, R4, etc.)
  • Excellent organisational skills and high attention to detail
  • Ability to multitask and remain calm under pressure
  • Friendly, professional, patient-focused attitude
  • Reliable and punctual, with the ability to work full-time hours (42.5 hours/week)

Benefits

  • Competitive salary
  • Supportive and friendly team
  • Training and development opportunities
  • Staff discounts on dental treatments
  • Paid holiday and statutory benefits

Job Types: Full-time, Part-time

Pay: From £12.71 per hour

Benefits:

  • Free parking
  • On-site parking

Experience:

  • dental reception: 1 year (required)

Work Location: In person

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