Medical Receptionist jobs in Merseyside

Job Overview

Patient Care Navigator (Clinical)

Join our dynamic healthcare team as a Patient Care Navigator (Clinical), where you will play a vital role in guiding patients through their healthcare journey with compassion, clarity, and efficiency. In this energetic position, you will serve as a key point of contact for patients, helping them access the services they need while coordinating care across multiple departments. Your proactive approach and excellent communication skills will ensure a seamless experience for patients, empowering them to take charge of their health with confidence. This paid position offers an exciting opportunity to make a meaningful difference in patient lives while developing valuable healthcare navigation skills.

Responsibilities

• Act as the primary point of contact for patients, providing guidance and support throughout their care process
• Assist patients in scheduling appointments, follow-ups, and referrals to specialists or community resources
• Coordinate communication between patients and healthcare providers to ensure clarity and timely updates
• Maintain accurate patient records and documentation within electronic health record systems
• Provide information about treatment plans, medication instructions, and available support services
• Support administrative tasks such as managing office correspondence, data entry, and appointment reminders
• Foster a welcoming environment by addressing patient questions and concerns with professionalism and empathy

Qualifications

• Prior office experience is preferred to effectively manage administrative duties and patient interactions
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Excellent verbal and written communication skills to clearly convey information and build rapport with diverse patient populations
• Demonstrated ability to work independently while collaborating effectively with healthcare teams
• Compassionate attitude with a focus on patient-centered care
• Ability to adapt quickly to changing priorities and handle sensitive information discreetly
• Clinical Training /Qualifications
• **Advtange of previous governance experience

This role is ideal for motivated individuals eager to contribute to improved patient outcomes while gaining hands-on experience in clinical care coordination. We value energetic team players who are committed to making a positive impact every day!

Pay: £28,000.00-£34,000.00 per year

Benefits:

• Cycle to work scheme
• Employee discount
• Employee mentoring programme
• Free fitness classes
• Referral programme

Work Location: In person