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Medical Receptionist jobs in Middleton

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    • To make appointments for the doctors surgeries and nurses clinics using the Practice clinical information system.
    • Answering patients non clinical queries.
    • View all Fig Tree Medical Practice jobs - Bolton jobs
    • Salary Search: Medical Receptionist salaries in Bolton
    • Using multiple IT systems simultaneously to support clinical and administrative processes.
    • Providing a warm, professional, and empathetic first point of contact…
    • Duties include working on a busy reception desk, answering telephones – booking appointments and dealing with queries from patients and other healthcare…
    • Manage phone systems with professional phone etiquette to handle appointment inquiries and patient questions.
    • The ideal candidate will serve as the first point…
    • Scheduling, rescheduling, or cancelling appointments as needed.
    • Scheduling follow-up appointments and providing telephonic reminders.
    • Reception duties (greeting patients, booking appointments, taking payments, answering calls).
    • Dental assisting: 2 years (required).
    • Team meals and days out.
    • Register new patients in a timely manner, educating them on the practice booking options.
    • Demonstrate an outgoing, friendly personality with a desire to meet…
    • Manage appointment scheduling, confirmations, and cancellations.
    • Handle patient inquiries both in person and over the phone.
    • The postholder will work closely with Site Coordinators, managers, the Hub, PTA and other clinical and non-clinical teams to ensure that work moves effectively…
    • Provide appropriate non-clinical information to patients, including information about appointments and practice services.
    • Care Navigation and Patient Support*.
    • Book patients into appropriate appointments for long-term condition reviews, core NHS contract work including smears and immunisations, and other clinical…
    • Job Types: Full-time, Permanent.
    • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
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    • Book appointments for the doctors, nurses and other healthcare professionals.
    • Filing and extracting medical records and any documents relating to medical…
    • In this vital role, you will coordinate treatment plans, manage patient appointments, and ensure smooth communication between patients and dental professionals.

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Medical Receptionist
Fig Tree Medical Practice
Bolton BL4 9AH
From £13.14 an hour
Part-time, Permanent
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From £13.14 an hour

Job type

Part-time
Permanent

Shift and schedule

Holidays

Benefits

Pulled from the full job description
Free flu jabs
On-site parking

Full job description

Company description

An opportunity has arisen to join our well established, friendly but very busy team as a part-time receptionist.

We are looking to recruit an enthusiastic, motivated Receptionist to work within our friendly Surgery for 20 hours per week over 4 days.

Previous GP surgery experience is preferred but is not essential as full training will be provided.

The surgery is looking for a highly motivated, hardworking individual with excellent customer service and communication skills. You will need very good organisational skills, have the ability to prioritise and work under pressure with initiative. You will also need to be flexible and able to cover holidays/sickness as and when required. Excellent IT skills are required.

We currently use EMIS Web computer system. Knowledge of EMIS is preferred but not essential as training will be provided.

Job description

  • Greets patients in a friendly and courteous manner at all times.
  • To answer telephone calls in a polite and professional manner.
  • To make appointments for the doctors surgeries and nurses clinics using the Practice clinical information system
  • To ensure that surgeries and clinics run on time, making sure that the doctors and other clinicians are aware of their schedules.
  • Answering patients non clinical queries
  • To open the post, and distribute accordingly.
  • To arrange new patient registrations, explaining the surgery policies.
  • To listen to patient complaints, making sure that they are addressed and dealt with appropriately.
  • To retrieve patients medical records for various clinics and surgeries.
  • To file patients records in the correct manner.
  • To check and update patients’ addresses, telephone numbers etc, on both manual and computerised records.
  • To scan all hospital correspondence accurately.
  • To create new patients medical records.
  • Culling & tagging of all new medical records
  • To provide secretarial cover in the absence of the practice secretary.
  • To cover duties for other members of staff, this may arise in the case of absence, sickness and holidays.
  • Chaperone GP if required.
  • To ensure that the surgery in which you are working is left secure after use at all times during your work hours and ensuring Practice premises and perimeters are left secure at the end of the day.
  • Shared responsibility for reception, waiting rooms and consultation rooms’ upkeep and tidiness including leaflets and posters
  • To ensure that strict confidentiality protocols are adhered to.
  • Attending and contributing to practice meetings.
  • To attend training sessions on behalf of the practice as required.
  • To comply with health & safety procedures and report any areas of concern to the Practice Manager.
  • To undertake any other duties as may be determined from time to time to ensure the efficient running of the practice.

Personal specification

The applicant should have a good standard of education possessing basic Maths/English GCSE or equivalent grade C or above. They should be computer literate and have good communication skills. Experience of working in a GP practice would be beneficial.

Job Types: Part-time, Permanent

Pay: From £13.14 per hour

Expected hours: 20.0 per week

Benefits:

  • Free flu jabs
  • On-site parking

Education:

  • GCSE or equivalent (required)

Work Location: In person

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