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    • Liasing with the clinical team to ensure SLAs are met.
    • Preference given if good track record of working with a medical or other Database system and Online Diary…
    • Maintain total familiarity with all appointment systems operating within the Practice including requests for regular, urgent and extended access appointments,…
    • We require 1-2 days a week, you must be available and fully flexible for these days (they include Saturdays too) and call upon our 'Bank Team' to cover these…
    • Experience producing medical letters and clinical documentation.
    • Audio typing and transcription of clinical dictation.
    • Gosforth | 2 Days Per Week | Approx.
    • Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally…
    • Booking clinically validated appointments on the internal system.
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    • Answer incoming calls and schedule appointments.
    • Ongoing training provided, including fully-paid seminars (2/3 times/year out of town, over a weekend).
    • Your will be expected to take an active role within reception (switchboard, desk, trolleys and prescriptions, home visits, dealing with results, notifications,…
    • Booking and rescheduling appointments on our clinical system.
    • Strong verbal and written communication skills for clear interactions with patients and team…
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Clinic Administrator
OH3 Ltd
Gosforth NE3 3PF
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Job type

Permanent
Full-time

Shift and schedule

No weekends
Monday to Friday

Benefits

Pulled from the full job description
Employee discount

Full job description

Occupational Health Clinic administrator
OH3 LTD- NEWCASTLE -5 days per week -No weekend work. Mon-Friday

Salary depending on experience/qualifications. Hours average 7.5 per day

Do you have excellent communication skills, both verbal and written? Can you balance multiple demands on your time ? Can you prioritise? Do you have a good telephone manner with customers? If so, read on! An exciting opportunity is available for an occupational health medical administrator to join our team. OH3 is a thriving occupational health provider in Newcastle. Our clinical and admin Teams are very friendly and supportive. The successful person must be highly organised, enthusiastic and focused on quality and confidentiality. Very good IT skills with MS Word, Excel, Outlook are essential. Preference given if good track record of working with a medical or other Database system and Online Diary Booking system. Excellent English language, email and other text processing skills necessary. Additional IT skills will be especially welcome - eg use of Microsoft Teams, Sharepoint.

Key Responsibilities:

Clinical Team online Diary Bookings

Processing and uploading sensitive medical information to OH software.

Liasing with clients and customers by phone.

Liasing with the clinical team to ensure SLAs are met.

Responding to client emails

Formatting, proof reading and sharing OH reports according to strict consent procedures

Maintaining client confidentiality in all aspects of the role.

Key Competencies

  • Attention to detail
  • Maintain confidentiality in all aspects of the role.
  • Computer literate with keyboard skills and experience of MS Office software and Excel
  • Excellent Organisational skills
  • To learn how to use bespoke Occupational Health computer systems
  • Excellent Written and verbal communication
  • Work well within in a team

Qualifications & Attributes:

  • As a minimum, candidates should have GCSEs (or equivalent), at grade C or above, in Maths and English.
  • The candidate should be professional with excellent attention to detail.
  • Previous experience working in a healthcare or legal environment is desirable.
  • Happy and confident to quickly learn new IT systems
  • Friendly, but professional attitude with customers and colleagues

You must have a professional attitude and excellent communication skill

The post will be based in our clinic in Gosforth, Newcastle and will be required 5 days per week. The hours may vary with advanced diary planning but will be generally be 8hrs eg 8.30-4.30pm or 9-5pm

If you have the necessary experience and qualifications we would love to hear from you.
Please submit CV with application.

Job Types: Full - time

About us - OH3 Ltd is an Occupational Provider to many companies at industries throughout the UK with physical bases currently in Newcastle and Edinburgh.

Job Type: Full-time

Schedule:

  • Monday to Friday

Work Location: In person

Job Types: Full-time, Permanent

Expected hours: 37.5 per week

Benefits:

  • Employee discount

Experience:

  • medical administrator: 1 year (required)
  • Dental Practice Management: 1 year (preferred)

Work Location: In person

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