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Medical Receptionist jobs in Newcastle upon Tyne NE1

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    • As a Patient Care Advisor, you’ll play a vital role in supporting patients experiencing musculoskeletal (MSK) conditions — helping guide them through their care…
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    • To receive visitors at the Medical Suite and ensure the correct paperwork is prepared and issued.
    • Knowledge of the offshore energy industry and associated…
    • Helping patients understand how to book appointments and directing them to the right channels.
    • Managing patient flow and keeping clinical staff informed…
    • Experience working in a GP practice and with our clinical system 'SystmOne' is preferred but not essential as the right candidate will be given full training.
    • Supporting the clinical team with administrative support as required.
    • Managing appointment scheduling, confirmations, and cancellations with accuracy.
    • Book, amend and cancel appointments using the clinical system.
    • The Medical Receptionist Apprentice will be the first point of contact for patients, providing a…
    • Be confident using computer systems and managing appointments.
    • Managing appointments and patient enquiries.
    • Have excellent communication and customer service…
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    • Occasionally provide clinical coding of all patient records ensuring all medical history is coded accurately and entered into the clinical system.
    • We're looking for a motivated and people focused Patient/Customer Services Coordinator to join our Curaleaf team, supporting patients who rely on medical…
    • Alongside clinical leads to review and where necessary reassign calls in order to ensure that queries are dealt with efficiently and that breaks are agreed.
    • Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms.
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    • Strong communication skills, both face-to-face and over the phone.
    • Competitive pay - with opportunities to increase through training and development.
  • View similar jobs with this employer
    • You will be booking in new patients, greeting visitors, sorting out appointments and undertaking other non-clinical tasks of an administrative nature.
    • In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
    • Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification/experience).
    • This post is full time Monday - Friday.

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Job Post Details

Greenbean logo

Patient Care Advisor - job post

Greenbean
4.0 out of 5 stars
Newcastle upon Tyne
£13.25 an hour - Temp to perm, Full-time

Job details

Pay

  • £13.25 an hour

Job type

  • Temp to perm
  • Full-time

Shift and schedule

  • Rotating shift
  • Monday to Friday

Location

Newcastle upon Tyne

Benefits

Pulled from the full job description

  • On-site parking

Full job description

Patient Care Advisor

· Location: Quorum Business Park

· Salary: £13.21 per hour

· Full Time | Temporary

· Start date: 3rd August 2026

Working hours: Monday to Friday, between the hours of 8:30am – 5:00pm. (37.5 hours per week)

Rotational shifts every two weeks:

  • 8:30am – 4:30pm
  • 9:00am – 5:00pm

Greenbean Recruitment are proud to be recruiting on behalf of Cora Healthcare for passionate and customer-focused Patient Care Advisors to join their growing team.

Are you caring, committed, and driven to provide a first-class service? If so, we’d love to hear from you.

As a Patient Care Advisor, you’ll play a vital role in supporting patients experiencing musculoskeletal (MSK) conditions — helping guide them through their care journey and ensuring they receive the support, assessment, diagnosis, and treatment they need.

At Cora Healthcare, the focus is on making patient care as straightforward and accessible as possible by providing one dedicated point of contact close to home.

The Role

You’ll be the first point of contact for patients, delivering a warm, professional, and supportive experience over the telephone. You’ll listen carefully to patient needs, answer queries, and ensure every interaction is handled with empathy and efficiency.

What We’re Looking For

We are looking for individuals who are:

  • Warm, friendly, and professional
  • Passionate about delivering an exceptional patient experience
  • Energetic, flexible, and proactive with a “can do” attitude
  • Confident using IT systems and technology
  • Excellent communicators with strong telephone skills
  • Experienced in delivering high levels of customer service

Previous experience within a contact centre or healthcare environment would be advantageous, but not essential.

Why Join?

This is a fantastic opportunity to join a supportive and rewarding healthcare service where your work genuinely makes a difference to people’s lives every day.

If you’re someone who enjoys helping others and wants to be part of a caring and dedicated team, apply today.

Pay: £13.25 per hour

Benefits:

  • On-site parking

Work Location: In person

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