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Medical Receptionist jobs in Newcastle upon Tyne NE1

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    • We require 1-2 days a week, you must be available and fully flexible for these days (they include Saturdays too) and call upon our 'Bank Team' to cover these…
    • RSA stage II/NVQ level 2 in Administration, or equivalent NVQ in Customer Service or equivalent.
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    • Duties will include processing referrals into the service, maintaining an electronic patient record system, maintaining spreadsheets, diary management, typing…
    • Responsibilities include managing a shared inbox, arranging appointments and meetings, updating and maintaining the RiO patient information system, typing…
    • Making and changing appointments over the telephone.
    • This will involve leading a team of junior A&C staff; undertaking a varied range of duties consistent with…
    • Customer service: 2 years (preferred).
    • * We need a pro-active individual who will ensure the waiting room, reception area and pharmacy are kept clean and tidy…
    • To provide a reliable, efficient and timely service to ensure we exceed patient expectations at every visit and provide a first-class customer experience.
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    • Communicates with patients regarding appointments and admissions at the request of the medical team.
    • Making ad hoc appointments and requesting clinic builds.
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    • You will provide a comprehensive clerical and administrative service within Ophthalmology, supporting clinical teams and helping to ensure patients move…
    • The Appointment Booking Centre manages over 280,000 patient appointments per year, each member of staff may deal with 100 calls per day on average, the booking…
    • Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms.
    • *You will be encouraged to attended verified training courses paid for by the employer and given up to 2 days per year with full pay to do so with an allowance…
    • Previous chiropractic receptionist experience is preferred, although medical receptionist experience will also be considered.
    • Take payments (cash or card).
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    • Greet patients warmly and professionally as they arrive for appointments.

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Job Post Details

BANK Front of House & Chaperone
MYA Cosmetic Surgery
Floor E, Dean Street, Newcastle upon Tyne NE1
£13 an hour
Part-time
Apply now

Job details

£13 an hour
Annual leave
Part-time
Floor E, Dean Street, Newcastle upon Tyne NE1

Full job description

MYA Cosmetic Surgery As a result of MYA's achievements to date we are looking at increasing our existing clinical teams. This is an amazing opportunity to join a fast growing and productive clinic within one of the UK's leading Cosmetic Surgery providers.

We are looking for a friendly, confident, self-motivated person who has previous experience in a front of house based role.

This is a BANK position, therefore a zero-hour contract. We're looking for someone to join our already established team to cover our surgeon and nurse diaries. We require 1-2 days a week, you must be available and fully flexible for these days (they include Saturdays too) and call upon our 'Bank Team' to cover these dates.

Rate is £13 per hour

Purpose of the role:

As Front of House (FOH) you are responsible for all persons coming through the clinic doors ensuring they are managed appropriately, provided with all suitable information and passed to the appropriate clinic team member. FOH are on hand to assist with any day-to day incoming information within the clinic.

As a Chaperone you are an impartial observer present during our patients physical examination with the surgeon. Full training will of course be provided.

Both roles will often be privy to very confidential information and therefore must be able to work with sensitive information in a professional and confidential manner.

NB. There may be times when additional hours can be offered, to cover annual leave or absences.

HOW TO APPLY: If you feel this is the role for you, please visit our website directly and email us with your CV, picture and covering letter with "BANK FOH & Chaperone - Newcastle" in the subject line. Successful applicants will then be contacted when the recruitment process begins for this position.

Work Remotely

  • No

Job Type: Part-time

Pay: £13.00 per hour

Work Location: In person

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