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Medical Receptionist jobs in Newham

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    • Familiarity with medical terminology is advantageous but not essential.
    • Manage incoming calls, directing them to the appropriate personnel or department.
    • Successful candidates will answer incoming patient calls, manage enquiries and work alongside our AI system to review, complete and process patient forms where…
    • Acting as a first point of contact with patients to book appointments, answer queries and take messages for Consultants.
    • 40 hours per week (Monday to Friday).
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    • You must be customer focused.
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Medical Secretary
THE WESTWOOD SURGERY
24 Westwood Lane, Welling DA16 2HE
£13.00 - £13.50 an hour
Permanent, Full-time
Apply now

Job details

£13.00 - £13.50 an hour
Employee discount, Sick pay, Free parking, Store discount, Company pension, Health & wellbeing programme, Free flu jabs, On-site parking
Permanent, Full-time
24 Westwood Lane, Welling DA16 2HE

Full job description

Overview
We are seeking a dedicated and detail-oriented Medical Secretary to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical admin office by providing exceptional administrative support. This position requires strong organisational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

  • Manage incoming calls, directing them to the appropriate personnel or department.
  • Maintain patient records accurately, ensuring confidentiality and compliance with data protection regulations.
  • Manage Referral
  • Documents using Docman 10
  • Document triage reading & coding
  • Summarising of medical record
  • QOF & KPI recall processes
  • Meeting preparations & Minute taking
  • Managing administrative queries
  • Care navigation support
  • Liaising & Coordinate communication between patients, healthcare providers, and other staff members.

Requirements

  • Proven experience in an office or administrative role, preferably within a healthcare setting.
  • Strong organisational skills with the ability to prioritise tasks effectively.
  • Excellent verbal and written communication skills.
  • Proficiency in using office software applications (e.g., Microsoft Office Suite).
  • Familiarity with medical terminology is advantageous but not essential.
  • Familiarity with Emis web
  • Ability to maintain professionalism and confidentiality at all times.
  • A proactive attitude with a willingness to learn and adapt in a dynamic environment.

If you are passionate about contributing to patient care through effective administration, we invite you to apply for this rewarding opportunity.

Job Types: Full-time, Permanent

Pay: £13.00-£13.50 per hour

Expected hours: 25.0 per week

Benefits:

  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Sick pay
  • Store discount

Work Location: In person

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