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Medical Receptionist jobs in Newham

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    • The role will involve answering a high volume of telephone calls and dealing with these quickly and efficiently as well as providing administrative support to…
    • Knowledge of medical terminology and billing processes is advantageous.
    • ACE aims to provide patients with the best possible experience when they visit our…
    • Dental receptionist: 2 years (required).
    • 2 years Dental Reception experience within a High End practice.
    • Working Hours - Monday - Friday 08:45am-06:00pm (…
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    • Diary managing, coordinating appointments and checking their progress.
    • Promoting our services to new patients and answering service-specific questions.
    • The successful candidate will process and request repeat prescriptions, book and amend patient appointments, have an overview of the demands and workflow of the…
    • Annual leave of 25 days + bank holidays (increasing to 27 days after 3 years' service).
    • Access to an Employee Assistance Programme and wellbeing services.
  • View similar jobs with this employer
    • Diary managing, coordinating appointments and checking their progress.
    • Promoting our services to new patients and answering service-specific questions.
    • Reception and administrative cross-cover: Provide cover for reception and general administrative duties as required, including answering telephone calls,…
    • Working closely with the Practice Manager and our clinical team, you will help ensure the efficient day-to-day running of the clinic while delivering an…
    • Manage appointment scheduling, cancellations, and reminders efficiently using practice management software (SOE).
    • Dental reception: 1 year (preferred).
    • Efficient diary management and appointments booking.
    • Dental receptionist: 2 years (required).
    • Be the first point of contact for patient enquires.
    • Expexience as a GP receptionist or Administrator: 1 year (required).
    • Minimum of 12 months' experience working as a GP Receptionist in a GP practice.
    • Have a good general knowledge of all the treatments we provide in order to answer client questions.
    • Creating appointments for the correct treatments, with the…
    • Maximise conversion opportunities by proactively booking follow-up appointments before patients leave the clinic.
    • Welcome and check in patients and visitors.
    • Clinical Receptionist/ Customer Service: 2 years (required).
    • Creating a seamless experience for every client.
    • Job Types: Full-time, Permanent.

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Job Post Details

Medical Receptionist (25 to 37 hours per week) - job post

Summerfield Health Centre
St Albans AL2 1PU
From £12.72 an hour - Permanent

Job details

Pay

  • From £12.72 an hour

Job type

  • Permanent

Location

St Albans AL2 1PU

Benefits

Pulled from the full job description

  • On-site parking

Full job description

Summerfield Health Centre is a friendly and supportive team which includes 10-15 clinicians/practitioners and another 10-15 reception/admin team members.

The role is extremely varied and would best suit a candidate who enjoys being busy at work and is keen to learn new skills.

We are looking for a flexible, motivated, reliable, conscientious and committed individual who can make a valuable contribution to our team.

Weekday shift patterns run from 7:45am (for 8am start) to 6:30pm. Occasional Mon/Fri evenings and Saturday mornings are also required. Current shifts required are:

- Mon AM

- Tues PM

- Thurs PM

- Fri all day

Customer service experience is vital along with the ability to multi task and work under pressure. The role will involve answering a high volume of telephone calls and dealing with these quickly and efficiently as well as providing administrative support to the clinical triage team. On busy days the practice can receive up to 500 incoming calls per day.

Your role of a Medical Receptionist is to present a smart, professional and caring image of the business.

Expectations include:

Answering all calls promptly and efficiently

Accurate recording of information

Maintaining patient confidentiality

Making appointments

Managing the shared email inbox

Filing

Admin tasks which including scanning and audits

Providing support to the triage clinician on duty

Dealing with all patient requests

Pay starts at £12.72/hour and increases to £13.22/hour once probation has been completed.

Pay: From £12.72 per hour

Benefits:

  • On-site parking

Ability to commute/relocate:

  • St Albans AL2 1PU: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 10 years (required)

Language:

  • fluent English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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