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Medical Receptionist jobs in North East Region

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    • It will coordinate appointments, room bookings and mail, maintain accurate administrative and compliance records, and ensure reception and public areas are…
    • Core responsibilities include handling inbound and outbound communications, managing referrals checking eligibility documentation, supporting clinical teams…
    • It will coordinate appointments, room bookings and mail, maintain accurate administrative and compliance records, and ensure reception and public areas are…
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    • Working alongside experienced colleagues, you will provide administrative and 'virtual' reception support to help ensure patients, consultants, insurers and…
    • We require 1-2 days a week, you must be available and fully flexible for these days (they include Saturdays too) and call upon our 'Bank Team' to cover these…
    • Helping with appointments, collections and general practice administration.
    • Hours: Full time | 37.5 hours per week.
    • No Sundays or late evenings.
    • Enjoys working with people and providing excellent patient care.
    • Managing appointments, maintaining the practice diary and arranging patient follow-ups.
    • Are you able to work 24 hours per week, Monday to Friday, with flexible shifts between 7.30am and 7.30pm, including both early and late shifts?
    • *You will be encouraged to attended verified training courses paid for by the employer and given up to 2 days per year with full pay to do so with an allowance…
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    • The role involves managing patient interactions both in person and over the telephone, making appointments, operating the practice recall system, and handling…
    • Strong communication skills, both face-to-face and over the phone.
    • Competitive pay - with opportunities to increase through training and development.
    • Schedule and coordinate consultations, treatment appointments and review appointments in line with clinician availability, clinical requirements and practice…
    • Coordinate with dental staff to ensure timely flow of patient care and appointments.
    • Greet patients warmly and professionally as they arrive for appointments.
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    • Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a…

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Job Post Details

NHS Property Services logo
Receptionist
NHS Property Services
·
3.1
Prince Consort Road, Gateshead NE8 1NB
£13.04 an hour
Fixed term contract
Apply on company site

Job details

£13.04 an hour
Annual leave, Employee discount, Additional leave, Company pension, Cycle to work scheme
Fixed term contract
Monday to Friday
Prince Consort Road, Gateshead NE8 1NB

Full job description

Receptionist

At NHS Property Services, we believe our people are our greatest asset. That’s why we’re committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values-driven culture where colleagues and customers are at the heart of everything we do.

We have a Mobile Receptionist role to join our team based at Gateshead - Gateshead Health Centre.

This is an FTC - 12 months

  • £13.04 per hour, £25,495.00 per annum, pro-rata
  • 18.5 hours per week
  • Morning and afternoon shifts (between 8:00am and 8:00pm Monday to Friday)
  • DBS check will be conducted, training will be providing
  • A full Driving license and access to own vehicle is required

Key Responsibilities

This role will provide a professional and welcoming reception service by managing enquiries, supporting visitors and handling telephone calls efficiently. It will coordinate appointments, room bookings and mail, maintain accurate administrative and compliance records, and ensure reception and public areas are clean, organised and wellpresented. Additionally, it will undertake general administrative tasks, respond to alarm calls and assist with resolving or escalating complaints in line with company procedures. Can handle routine tasks and social interactions within a work environment. Ability to absorb policy and guidance necessary for the role.

Where you’ll be

  • Blaydon PCC
  • Gateshead Health Centre
  • Low Fell Clinic
  • Feeling Health Centre

What we can offer you

We understand how important life is outside of work so, as well as a competitive salary we will also offer:

  • 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave.
  • Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
  • SMART Pension contribution into which the company will contribute up to 6%
  • A range of flexible benefits, including NHS retail discounts and Cycle to Work Scheme.
  • We have a great Colleague Assistance Programme and offer support for all areas of life.

An organisation with a purpose

We are an organisation with a passion for giving back. Putting money back into the NHS, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

At NHS Property Services, we’re committed to creating an inclusive workplace where everyone can thrive. We welcome applications from disabled people and will make reasonable adjustments throughout the recruitment process and in the workplace to support your needs. If you require any support or adjustments, please let us know we’re here to help

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

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