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Medical Receptionist jobs in North London

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    • This role offers an excellent opportunity to support a dynamic clinical team, deliver exceptional patient care, and ensure the smooth and efficient running of…
    • Full-time, permanent role (40 hours).
    • This role will primarily be on incoming calls with the occasional shift on reception desk.
    • What We’re Looking For*.
    • Process payments, handle insurance claims, authorisations, billing accounts and invoices as required.
    • Knowledge of medical terminology and patient pathways…
    • When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/…
    • Good customer service & communication skills essential to manage patients, co-ordinate appointments & manage treatment plans.
    • Job Types: Full-time, Part-time.
    • Gain exposure to both clinical and strategic aspects of healthcare delivery.
    • Our strong links with universities enable us to participate in cutting-edge medical…
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    • We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
    • Manage appointment scheduling, including booking, rescheduling, and cancelling appointments as necessary using EMIS ,.
    • Salary £14.68 per hour.
    • We are looking for a highly experienced Dental Receptionist to be the face of our specialist centre and deliver an exceptional patient experience from the very…
    • Patient Liaison: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
    • If you're someone who enjoys developing new ideas, engaging with people, and making a real difference, we'd love to hear from you.
    • We are proud of our:
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and…
    • Arrange patient charts for next day appointments.
    • Move patients through appointments as scheduled.
    • Enter all relevant patient information into data system.
    • You’ll handle day-to-day reception duties, bookings, prescriptions, and general admin - plus occasional scanning and clinical coding cover.
    • Receiving patients at the front desk by greeting, welcoming, directing and announcing them appropriately.
    • We are looking for a receptionist.

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Job Post Details

Practice Manager/Receptionist - job post

Brazilian Smile Ltd
London W1G 9PR
£35,000 a year - Permanent, Full-time

Job details

Pay

  • £35,000 a year

Job type

  • Permanent
  • Full-time

Location

London W1G 9PR

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension

Full job description

Overview

We are seeking an experienced and dedicated Dental Practice Manager / Receptionist to oversee the daily operations and front-of-house management of our busy dental practice. The ideal candidate will possess strong leadership and organisational skills, excellent patient communication abilities, and experience in practice administration. This role offers an excellent opportunity to support a dynamic clinical team, deliver exceptional patient care, and ensure the smooth and efficient running of the practice. The Dental Practice Manager / Receptionist will play a vital role in creating a welcoming environment for patients while maintaining operational efficiency and compliance with industry regulations.

Responsibilities

  • Supervise and support the reception and administrative team alongside clinical staff including dentists, dental nurses, and hygienists
  • Manage day-to-day operations to ensure the practice runs efficiently and delivers excellent patient service
  • Coordinate appointment scheduling, patient enquiries, recalls, and diary management
  • Oversee financial administration including invoicing, payment processing, and expense monitoring
  • Ensure compliance with CQC standards, GDPR regulations, health and safety policies, and infection control procedures
  • Recruit, train, and appraise staff performance to encourage professional development and high standards of service
  • Handle human resources responsibilities including staff rotas, absence management, conflict resolution, and adherence to employment legislation
  • Develop and implement strategies to improve patient satisfaction, retention, and practice growth
  • Maintain accurate patient records and ensure confidentiality at all times
  • Liaise with external suppliers, laboratories, and service providers to maintain smooth operational processes
  • Support front desk reception duties including welcoming patients, handling telephone calls, and responding to emails professionally
  • Monitor stock levels and coordinate ordering of dental and office supplies

Qualifications

  • Proven supervisory or management experience within a dental, healthcare, or clinical setting
  • Strong leadership and organisational skills with the ability to manage multiple priorities effectively
  • Experience in dental reception or dental practice management is highly desirable
  • Knowledge of dental software systems and appointment management processes
  • Understanding of CQC requirements, GDPR, and dental industry regulations
  • Experience in financial administration and practice operations
  • Excellent communication and interpersonal skills, both written and verbal
  • Ability to work professionally under pressure while maintaining a patient-focused approach
  • Strong attention to detail and problem-solving abilities
  • A positive, adaptable, and team-oriented attitude

This role offers an exciting opportunity for a motivated individual eager to contribute to a professional and patient-focused dental practice. We welcome applications from candidates with relevant management and reception experience who are committed to delivering outstanding patient care and supporting a high-performing team.

Pay: £35,000.00 per year

Benefits:

  • Company pension
  • Employee discount

Language:

  • Portuguese (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • London W1G 9PR (required)

Work Location: In person

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