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Job Post Details

Medical Receptionist & Administrator - job post

The Hove Practice - Private Independent GP
4.3 out of 5 stars
86 Church Road, Hove BN3 2EB
£25,500 - £29,120 a year - Permanent, Part-time, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £25,500 - £29,120 a year

Job type

  • Part-time
  • Permanent
  • Full-time

Shift and schedule

  • 8 hour shift

Location

86 Church Road, Hove BN3 2EB

Benefits

Pulled from the full job description

  • Employee mentoring programme
  • Employee discount
  • Company pension
  • On-site parking

Full job description

Medical Receptionist & Administrator (Private GP Practice)

  • Location: The Hove Practice, 86 Church Road, BN3 2EB, Hove
  • Salary: £25,500 to £29,120 FTE - starting at £12.30 to £14.00 per hour depending on experience
  • Job Type: Part-time - 20 - 30 hours per week
  • Shifts Available: 4.5 hour or 8.5-hour shifts (ie full days or half days)| Day/evening shifts | Weekdays, with rotas for Saturdays, Sundays, and Bank Holidays.

Join Our Friendly Private GP Practice!

We are looking for a Medical Receptionist & Administrator to join our growing team at The Hove Practice – a dynamic private GP practice in the heart of Hove. If you’re a confident, motivated, and compassionate individual with excellent customer service and administrative skills, we’d love to hear from you!

As part of a dedicated team, flexibility is essential to help cover holidays and sickness. This role is perfect for someone who enjoys working in a patient-focused environment and takes pride in providing a seamless healthcare experience.

We offer a comprehensive induction programme to ensure you feel confident and supported in your role, with opportunities to develop and grow within our practice.

About Us

The Hove Practice opened in 2019 and has grown rapidly due to our commitment to excellent patient care and a supportive team culture. We are proud to provide tailored, high-quality healthcare and are looking for someone who shares our values of compassion, professionalism, and teamwork.

Main Responsibilities

✔ Patient Support – Greet and assist patients and visitors with warmth and professionalism, both in person and over the phone.
✔ Appointment Management – Schedule, confirm, and manage appointments, ensuring smooth patient flow.
✔ Administration – Maintain accurate patient records, update spreadsheets, and assist with referrals.
✔ Confidentiality & Compliance – Ensure patient privacy and confidentiality, following medical and financial data protection policies.
✔ Problem-Solving & Compassion – Support patients in distress, answer queries, and handle concerns sensitively.
✔ Teamwork & Flexibility – Work collaboratively with GPs and colleagues to maintain efficient daily operations.

What We’re Looking For:

Essential Criteria:

✅ Qualifications:

  • A-Levels (or another demonstration of robust literacy and numeracy skills)
  • GCSE English & Maths (Grade B or equivalent).
  • Intermediate Microsoft Office skills.
  • Interest in healthcare.

✅ Experience:

  • Previous experience in medical reception, administration, or customer service (e.g. hospitality/travel industry).
  • Experience using Microsoft Office and handling phone enquiries.
  • Familiarity with clinical systems (desirable but not essential).

✅ Skills & Attributes:

  • Strong communication and customer service skills.
  • Excellent attention to detail and time management.
  • Ability to work independently and as part of a team.
  • Calm under pressure in a fast-paced medical setting.
  • Flexible and adaptable to support the team when needed.

Why Join Us?

⭐ Strong Induction & Training Programme – We provide a structured onboarding experience to ensure you feel confident and supported in your role.

⭐ Opportunity for Training and Personal Development - Through our structured Mentorship Programme, we will work with you to develop your skills

⭐ Supportive team environment – Work with a friendly, dedicated group of professionals.

⭐ Company benefits – Pension scheme & Staff Mentorship Programme.

⭐ Work-life balance – Part-time flexible shift patterns available.

⭐ Convenient location – Parking available on a Rota system.

How to Apply

Send your CV and a short cover letter via Indeed

If you’re passionate about patient care and thrive in a professional yet friendly healthcare setting, we’d love to welcome you to The Hove Practice team!

Job Types: Full-time, Part-time, Permanent

Pay: £25,500.00-£29,120.00 per year

Expected hours: 21.5 per week

Benefits:

  • Company pension
  • Employee discount
  • Employee mentoring programme
  • On-site parking

Education:

  • A-Level or equivalent (required)

Experience:

  • Hospitality: 1 year (preferred)
  • Medical Receptionist: 1 year (required)

Work Location: In person

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