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Medical Receptionist jobs in Nottingham

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    • Full time hours: (36.5 hours per week Monday-Friday) You will work 7.5 hours per day between the hours 07:15 - 19:45.
    • Booking appointments and managing patient records.
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    • Dental receptionist: 1 year (required).
    • This is a full-time position (5 days a week amounting to 38 hours).
    • A monthly attendance bonus scheme is also in place.
    • * Facilitating people to ‘speak up’ about concerns and acting upon them.
    • * Understand person-centred care and can demonstrate treating people as individuals…
    • Greet patients warmly and manage check-ins and appointments.
    • Schedule, cancel, and reschedule appointments efficiently.
    • 3 days per week, 9am - 5.30pm.
    • We are looking for someone with excellent customer service skills, both face to face and on the telephone are essential with the ability to work under pressure…
    • Arrange patient charts for next day appointments.
    • Your role will include reassuring nervous patients, making conversation with patients and making them feel…
    • Providing a courteous and efficient appointments service, handling calls sensitively from clients (who may be in distress) or volunteers, and to arrange…
    • In this vital role, you will manage front-desk operations, coordinate patient appointments, and ensure smooth communication between patients and medical staff.
    • Ensure all clinical areas meet infection control standards.
    • Dispose of clinical waste safely and correctly.
    • Stock and organise clinical materials and supplies.
    • To handle requests for appointments and home visits in line with agreed practice protocols and procedures ensuring appropriate allocation of clinical resources…
    • Access to NHS Discounts via Bluelight (One off small fee every 2 years, see here for more info About Us | Blue Light Card).
    • Ensure appointments, patient records and payments are processed accurately.
    • Minimum 2 years reception, administration or customer service experience.
    • Ideally, applicants will have experience of working with SystmOne (our GP clinical system).
    • _This post is subject to the Rehabilitation of Offenders Act (…
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    • You’ll manage a high volume of inbound and outbound calls, emails, and webchats, booking appointments and offering solutions where needed.

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Job Post Details

Dental Receptionist - job post

The Campbell Clinic
4.4 out of 5 stars
Landmere Lane, Nottingham NG12
£13 an hour - Permanent, Full-time

Job details

Pay

  • £13 an hour

Job type

  • Permanent
  • Full-time

Location

Landmere Lane, Nottingham NG12

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Gym membership
  • Free parking
  • Company pension
  • Enhanced maternity leave
  • On-site parking

Full job description

“Calling all Receptionists… We need great people like you!”

An exciting opportunity has become available for a Receptionist to join our well-established, state of the art dental clinic, The Campbell Clinic, Nottingham.

Whether you are experienced in the world of dentistry or not, if you are passionate about people and giving excellent customer service we want to hear from you.

At the Campbell Clinic we believe that a familiar face is the most meaningful interaction with our patients. Our front of house team are attentive, informed and never without a smile. We strive to make our patients feel like they are part of The Campbell Clinic family and as such we want to offer our patients a truly personal and memorable experience.

What can The Campbell Clinic offer you?

  • Full time hours: (36.5 hours per week Monday-Friday) You will work 7.5 hours per day between the hours 07:15 - 19:45.
  • Opportunity – Where we can we try to promote within our team so the opportunities are endless.
  • Competitive rate plus excellent benefits, including practice bonus scheme, sick pay, and Pension Scheme
  • HR Benefits – We know that we work very hard, so we want to give you a little extra to make your life a bit better. We have a comprehensive list of perks and benefits available to every staff member. The list includes monthly allowances for gym memberships, massages, spa days and many more. We also give you your birthday off work and are rewarded for your length of service.
  • A supportive environment - where we care and look after the whole person not just the ‘work you’.

What do we look for in our Receptionists?

Desirable characteristics

  • You have reception/customer service experience
  • You have experience in a dental/healthcare setting

Essential Characteristics

  • You care about what you do and want to make a positive impact to those around you
  • You have what it takes to BE HERE
  • You are computer literate, have a warm personality and a great telephone manner

Our Company Values:
BRAVERY - I will take the choice to do the difficult thing, for the greater good, when I have the option not to. I will bravely innovate and create opportunities, whilst choosing to be the best that I can be.

EMPATHY - I will strive to see the world from the perspective of another. In times of challenge, I will walk in their shoes, to understand, with compassion.

HONESTY - I can’t work without honesty, as I can’t work without trust. I will accept full ownership for my performance, for my mistakes and for solutions, as I trust others to do the same.

ENJOYMENT - I can set the tone in a room, of a meeting, or during a task. I will embody the positivity needed to show humour, to lead, and to support, whilst laughing with others, and at myself.

RESILIENCE - I commit to facing any challenge with calmness, collaboration, and dedication. Cultivating resilience in myself, in the team, and therefore in the business as a whole.

EXCELLENCE - I believe that delivery and execution really matter. I care about the detail, the task, it's completion and transparency, understanding that ‘just about good enough’ never actually is.

Salary – £13.00 per hour. We have a pay banding system in place and this allows for transparent pay progression and career growth.

Does joining The Campbell Clinic as a Receptionist sound like the perfect opportunity for you? If so, please click apply as we want to hear from you!

If you have additional questions, please feel free to email Lucy - lucy@campbell-clinic.co.uk. Alternatively, please feel free to share this opportunity with friends or colleagues.

Pay: £13.00 per hour

Benefits:

  • Company pension
  • Employee discount
  • Enhanced maternity leave
  • Free parking
  • On-site parking
  • Sick pay

Work Location: In person

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