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Medical Receptionist jobs in Nottingham NG3

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    • They will be working with a small group of receptionists/ administrators to provide clerical support to the clinical team.
    • View all The Health Care Complex jobs - Nottingham jobs - Receptionist jobs in Nottingham
    • Salary Search: Part Time Receptionist/Administrator salaries in Nottingham
    • Your proactive approach will help coordinate appointments, manage patient records, and facilitate efficient communication between patients and medical staff.
    • * Facilitating people to ‘speak up’ about concerns and acting upon them.
    • * Understand person-centred care and can demonstrate treating people as individuals…
    • Greet patients warmly and manage check-ins and appointments.
    • Schedule, cancel, and reschedule appointments efficiently.
    • 3 days per week, 9am - 5.30pm.
    • Providing a courteous and efficient appointments service, handling calls sensitively from clients (who may be in distress) or volunteers, and to arrange…
    • We're looking for someone who enjoys being part of a close-knit practice and takes pride in providing excellent care and a welcoming experience for our patients…
    • Arrange patient charts for next day appointments.
    • Your role will include reassuring nervous patients, making conversation with patients and making them feel…
    • Manage appointment scheduling, cancellations, and follow-ups with accuracy and efficiency.
    • Support clinicians by preparing examination rooms and ensuring…
    • In this vital role, you will manage front-desk operations, coordinate patient appointments, and ensure smooth communication between patients and medical staff.
    • The successful applicant will be part of a rota to cover occasional short weekend sessions in addition to normal hours as well as late finish during the week,…
    • To handle requests for appointments and home visits in line with agreed practice protocols and procedures ensuring appropriate allocation of clinical resources…
    • Ensure all clinical areas meet infection control standards.
    • Dispose of clinical waste safely and correctly.
    • Stock and organise clinical materials and supplies.
    • Ideally, applicants will have experience of working with SystmOne (our GP clinical system).
    • _This post is subject to the Rehabilitation of Offenders Act (…
    • Enjoys working with people and providing excellent customer service.
    • Shifts range from short shifts to up to 12 hours.
    • Make a difference to patients every day.
    • Ensure appointments, patient records and payments are processed accurately.
    • Minimum 2 years reception, administration or customer service experience.

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Job Post Details

Part Time Receptionist/Administrator - job post

The Health Care Complex
Nottingham NG17 7BG
Part-time

Job details

Job type

  • Part-time

Shift and schedule

  • Holidays

Location

Nottingham NG17 7BG

Benefits

Pulled from the full job description

  • Company pension

Full job description

We are a small, friendly, GP practice serving 4500 patients. We provide our patients and staff with a friendly, caring environment and aim to deliver the best possible care to our patients and believe in putting our patients first.

We are looking to recruit an enthusiastic, self motivated, flexible person to join our reception/administration team. The position is 18 hours a week and covering Extended access, holidays and sick when required. Experience in a primary care setting is advantageous, as is a knowledge of System One. The candidate should have excellent interpersonal skills and effective written and verbal communication skills as well as a high level of attention to detail and eagerness to learn new skills. They will be working with a small group of receptionists/ administrators to provide clerical support to the clinical team.

Main duties of the job
The successful candidate will, alongside our reception team, ensure the smooth running of reception and be able to prioritise workload as appropriate. They will answer telephone enquiries in a prompt, efficient and helpful manner and also to liaise with hospitals and other outside agencies.

The reception team is responsible for the provision of efficient and comprehensive secretarial support to the practice. Duties should be undertaken in an accurate, professional and methodical manner at all times.

Duties include but are not limited too:

Ensure the smooth running of reception and prioritise workload as appropriate

Answer telephone enquiries in a prompt, efficient manner.

To actively manage and respond to patient tasks prioritising when appropriate.

To liaise with hospitals and other outside agencies.

To deal with patient enquiries professionally and sympathetically.

To provide secretarial support to the practice.

To provide additional and administrative support to the practice when required

You will be required to undertake all other duties that are reasonably asked of you

Job Type: Part-time

Benefits:

  • Company pension

Work Location: In person

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