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Medical Receptionist jobs in Nottingham NG3

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    • Assist patients in scheduling appointments and coordinating care with various healthcare providers.
    • Demonstrated clerical experience that showcases your ability…
    • Record accurate data in CRM and clinical systems, maintaining confidentiality.
    • You will coordinate and follow up throughout the patient's journey, from booking…
    • Dental receptionist: 1 year (required).
    • This is a full-time position (5 days a week amounting to 38 hours).
    • A monthly attendance bonus scheme is also in place.
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    • Manage appointment scheduling, confirmations, and cancellations effectively.
    • Greet patients warmly upon arrival and assist them with the check-in process.
    • The successful applicant will be part of a rota to cover occasional short weekend sessions in addition to normal hours as well as late finish during the week,…
    • Receptionist required on a zero hours contract basis for work immediately for a trial probationary period of 8 weeks following which a fixed employment contract…
    • Ideally, applicants will have experience of working with SystmOne (our GP clinical system).
    • _This post is subject to the Rehabilitation of Offenders Act (…
    • To ensure the EMIS medical system is utilised in the most effective way to produce accurate information for clinical and audit purposes.
    • Extensive use of GP clinical systems and linked software to update and store data in line with practice policy to ensure records are up to date and available…
    • This role involves handling enquiries, scheduling appointments, managing client records, and maintaining the overall organisation and cleanliness of the…
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • Liaise with dentists, treatment coordinators, and the clinical team to ensure a seamless patient experience.
    • Follow up outstanding treatment plans and support…
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    • You’ll manage a high volume of inbound and outbound calls, emails, and webchats, booking appointments and offering solutions where needed.
    • The post is for 37.5 hours per week, permanent contract.
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    • Our team often see patients in their own homes, to support accessibility, and for that reason, we do not have our own reception area.

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Job Post Details

Care Navigator/Administrator - job post

Westdale Lane Surgery
20-22 Westdale Lane, Nottingham NG4 3JA
£12.71 an hour - Part-time

Job details

Pay

  • £12.71 an hour

Job type

  • Part-time

Location

20-22 Westdale Lane, Nottingham NG4 3JA

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • On-site parking

Full job description

Job Summary
The Care Navigator plays a crucial role in facilitating patient care by providing support and guidance to individuals navigating the healthcare system. This position requires a proactive individual with strong organisational skills and the ability to communicate effectively. The Care Navigator will assist patients in accessing necessary services, ensuring they receive the appropriate care in a timely manner.

Duties

  • Serve as the primary point of contact for patients, addressing inquiries and providing information regarding healthcare services.
  • Assist patients in scheduling appointments and coordinating care with various healthcare providers.
  • Maintain accurate patient records through data entry and clerical tasks, ensuring confidentiality and compliance with regulations.
  • Manage administrative tasks including filing, typing correspondence, and maintaining office supplies.
  • Demonstrate excellent telephone and face to face skills while communicating with patients, families, and healthcare professionals.
  • Collaborate with multidisciplinary teams to enhance patient care pathways and improve service delivery.

Requirements

  • Previous office experience is essential, with a preference for candidates who have administrative experience in a healthcare setting.
  • Proficient computer skills including familiarity with Microsoft Office.
  • Strong organisational skills with the ability to manage multiple tasks efficiently while maintaining attention to detail.
  • Excellent typing skills for accurate data entry and documentation purposes.
  • Demonstrated clerical experience that showcases your ability to handle administrative duties effectively.
  • A professional but empathetic attitude to ensure positive interactions with patients and colleagues. The ideal candidate will be compassionate, resourceful, and dedicated to improving patient experiences within the healthcare system.

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

  • Company pension
  • Employee discount
  • On-site parking

Work Location: In person

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