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Medical Receptionist jobs in Oxford

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    • Previous customer service is required and NHS experience preferred, but the most important attributes are to be helpful and patient, have an excellent and…
    • Liaise directly with patients regarding appointments, follow-ups, and consultant instructions.
    • As a Trainee Medical Secretary, you will be the key point of…
    • In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:
    • Working hours will be based on shifts, each position consisting of a mixture of both mornings and afternoons, morning shifts start at 8am - 1-1.30pm, afternoon…
    • Work on the Reception Desk, answering telephone requests and helping patients.
    • Producing repeat prescriptions and supplying patients with results.
    • Managing appointments (booking, rescheduling, recalls and incomplete treatments).
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    • Process appointment requests for both on the day and future appointments - ensuring callers are directed to the appropriate healthcare professional.
    • Liaising with referring veterinary practices and pet carers to book appointments.
    • Greeting clients and patients for their appointments.
    • Ensure accurate booking of patient appointments and follow-up appointments.
    • Schedule, reschedule, and cancel patient appointments using the practice's…
    • Booking, amending, and checking-in patient appointments.
    • The post holder will ensure effective and timely communication with all members of the Primary…
    • Work with patients identified as having complex needs to review existing anticipatory care plans or co-create new ones in collaboration with clinical teams.
    • This role is ideal for someone who enjoys helping people and wants to contribute to a supportive healthcare environment, providing a warm welcome, and helping…
    • Book appointments and recalls taking note of the Practice policy.
    • Carry out 1-2-1s and Appraisals with the Reception Team.
    • Management of medical records.*.
    • To manage both electronic referral system worklists and EMIS worklists.
    • To generate hospital referrals using the electronic referral system and manual referrals…
    • Signpost and book patient appointments with the appropriate healthcare professional, navigating EMIS and utilising the appointment system.

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Job Post Details

Medical Receptionist - job post

Didcot Health Centre
Didcot OX11 7JH
From £12.71 an hour - Permanent

Job details

Pay

  • From £12.71 an hour

Job type

  • Permanent

Shift and schedule

  • Monday to Friday

Location

Didcot OX11 7JH

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Free parking
  • Company pension
  • Free flu jabs
  • UK visa sponsorship
  • On-site parking

Full job description

Please read the following notes carefully

General

  • This position is not eligible for the UK Visa Sponsorship Scheme
  • If you are outside of our area your application will only be considered if you are actively planning to relocate nearby in the near future
  • As the job includes occasional chaperone duties, an Enhanced DBS criminal records check will be required for the successful candidate
  • We are seeking a start date of 1 September 2026 or earlier, so we may call suitable candidates at any point during this process and close this advertisement early, should the right person be found.

Shift working

This position is for a minimum of 25 hours per week, which must be worked across five days Monday to Friday. Because we are open from 08.00 to 19.00, most of our Medical Receptionists have an alternating early/late working pattern where one week starts early (e.g. 07.30 or 08.00) and the next ends late. We are also open until 20.00 two nights a week but with fewer staff. All the team work a rota for scheduled late shifts, which are less frequent. In addition, occasional Saturday morning clinics are required, along with occasional holiday and sickness cover for absent colleagues, so flexibility is valued.

Please note

If you apply for this position, please confirm that you acknowledge the working pattern and other requirements outlined above. Applications without this will not be taken further. If you have any questions, please email bobicb-ox.dhc.info@nhs.net.

Job description

Our team of experienced, hard-working Medical Receptionists are at the heart of our practice, and we are proud of their caring support for our patients. We are looking for someone to join this friendly and supportive team.

Responsibilities include:

- Helping and advising patients on the phone and face to face with appointment booking, information requests, and signposting to appropriate services

- Processing repeat prescriptions

- Liaising with practice clinicians as well as other service providers

- General administration

- Occasionally acting as a chaperone during a consultation or examination.

Previous customer service is required and NHS experience preferred, but the most important attributes are to be helpful and patient, have an excellent and empathetic manner, to be confident with IT, calm when it is busy and pressured, able to think on your feet, and a real team player. Training will be provided.

A full job description is available on request from bobicb-ox.dhc.info@nhs.net.

Job Type: Permanent

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • On-site parking
  • Sick pay

Ability to commute/relocate:

  • Didcot OX11 7JH: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • This position has a moving shift pattern that includes some evenings and Saturday mornings. See Job Description for more details of shift working. Would you be happy with this working pattern?

Experience:

  • customer service: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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