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Medical Receptionist jobs in Oxfordshire

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Job Post Details

Medical Centre Receptionist - job post

White Horse Medical Practice
Faringdon
£12.71 an hour - Permanent, Part-time

Job details

Pay

  • £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

Faringdon

Benefits

Pulled from the full job description

  • Sick pay
  • Free parking
  • Company pension
  • Cycle to work scheme
  • On-site parking

Full job description

Our Patient Services Team is looking for a receptionist who is passionate about healthcare, ready to make a difference to our patient’s healthcare journeys. The Receptionist will be the first point of contact for our patients, supporting them to access the right services.

Key Responsibilities:

You will be part of a non-clinical triage team, supporting clinicians in the day-to-day operations of a busy GP practice. As part of the team, you will undertake key duties such as:

· Patient Interaction and Signposting via telephone, providing calm and reassuring conversations to help our patients reach the right service each time

· Appointment Management, working with in-house systems to ensure appointments are efficiently booked, cancelled or re-arranged, balancing service requirements and patient flow

· Advising patients correctly so that they can reach the correct service in an adequate time frame

· Occasional Reception of patients at our Front Desk, checking patients in and dealing with queries in a polite and warm manner

What we are looking for:

We want people who genuinely enjoy patient interaction. A background in Customer Service is desirable, with the ability to maintain calm and productive discussions when patients are facing health concerns.

Strong communication skills are essential for this role as you will be interacting with a wide range of people including patients, clinicians and other NHS services.

A background in healthcare is not essential, but a genuine interest in health services or making an impact in people’s healthcare journey is desirable.

We require that you have a good level of IT proficiency with the ability to learn and understand new systems. Knowledge of Teams is essential, with wider Microsoft Office packages being desirable.

People who possess critical thinking ability and enjoy problem solving will thrive in this role. You will enjoy a fast-paced environment that presents opportunities for growth and learning.

What we offer

A supportive team that values your contributions and encourages your growth

Benefits including 25 days of holiday plus Bank Holidays (pro-rata), paid sick leave after a year of service, NHS pension scheme and cycle to work scheme.

Wellbeing support with Employee Support Programmes, social events and more.

Free on-site parking

Free refreshments, including tea and coffee.

Hours offered:

Part time, 5 day week

08:00 – 13:30 with a half hour break

Total paid hours: 25

Rate of pay: £12.71

Interview information:

Interviews are running on the following dates:

Monday 10th August, Wednesday 12th August, Friday 14th August

Pay: £12.71 per hour

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free parking
  • On-site parking

Work Location: In person

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